Testimonials

Ally Hartwick
Ally Hartwick
23:18 26 Sep 20
We searched for the perfect travel trailer for months and finally found one at RV One in Des Moines. The service was excellent. Rick Wetzel was extremely kind and helpful, he explained the entire process, was prompt to answer any and all questions we had before making the 9 hour drive to their dealership. Once we arrived, Mark showed us everything we needed to know about the unit, he was extremely knowledgeable about how everything works and... offered advice on things we may not have thought ask about. Misha was also very helpful to explain the different sway bar options we had and was prompt to get everything together for us. The guy who installed the sway bar for us did a quality job and thoroughly explained how to hook everything up properly.Our experience buying a travel trailer from RV One was exceptional and we would recommend to anyone looking to buy a camper.read more
Greg Smith
Greg Smith
20:36 25 Sep 20
We bought our Thor Gemini 23 TR motorhome in 2017. Philip in the service department has been fantastic. Most times, we complete the electronic service request and receive a call back the same day. Our service requests have been promptly and professionally handled. Many dealers create a pleasant buying experience, as does RV One in Des Moines. But this dealer also gladly services what they sell, and we would and have recommended this dealer to... anyone interested in purchasing an RV. Thank you, Philip! Greg Smithread more
Bob Cefalu
Bob Cefalu
16:42 25 Sep 20
David A. In service did my RV Travel trailer Training yesterday and I want to say he was very helpful, informative and did an all around great job. I purchased my last two form Colton RV and they could no shine David's shoes. I hope this is a sign of things to come. Thanks David.
Mac McConnell
Mac McConnell
04:02 25 Sep 20
Good people
Adam Czarnecki
Adam Czarnecki
22:34 24 Sep 20
I didn't end up purchasing but the salesman Josh J was top notch!!!! Made sure my best interests were put first in my decision making. I highly recommend dealing with Josh J there!!
Markmcdonald Mcdonald
Markmcdonald Mcdonald
19:04 24 Sep 20
These RV one stores are great. The people are helpful but not pushy. They treat you like a friend, not a sale.
Mike Alonso
Mike Alonso
18:44 23 Sep 20
My wife and I recently bought an RV from RV One. Our salesperson, Sarah , was just fantastic. The Manager, Tommy, was just as great as was Maria in Finance. Jay walked us through our demo and was great. I would highly recommend going to RV One if you’re looking for an RV. They’ll do you right.
Caryl Lowery
Caryl Lowery
01:38 23 Sep 20
Love this company the owners and the service. Go there for your next RV the family who owns and runs the RV one stores, they take great pride in all their storesand in the service they render. The company is very family oriented and trustworthy I have owned 2 RV's from them and was very pleased
Ashton Yossi
Ashton Yossi
19:31 22 Sep 20
My dad just recently bought an RV here and had a great experience. Our salesman Ethan listened, was not pushy, and was very courteous. Kaleb did a great job with our walk through of the camper before taking it home. He was very detailed, thorough, and answered all of our questions. Overall we had a great experience here.
Rhonda Spittle
Rhonda Spittle
22:39 20 Sep 20
We had 2 recalls on our 2019 Jayco, and made an appointment on our return from a vacation in Naples. Shane was the original person whom took our information and worked with our schedule to set up the appointment. He was very friendly and willing to help.Nick was our service person, we didn’t wait long, he came right out and completed both recalls in a timely manner and even took time to verify a change in one of the recalls. He had a great... attitude and was very friendly and helpful. They both did a great job and we appreciate the great service we received. Thank you for making it a great experience.Mr. & Mrs. Spittleread more
Eric Quinones
Eric Quinones
13:12 19 Sep 20
Uber Eats delivered here
Norris Overdahl
Norris Overdahl
19:19 17 Sep 20
We brought our RV in for the 30 day issues that had occurred, yesterday the 16th. It was a delightful experience from the time we walked in there until we picked it up in the afternoon. Sydney said you must be the Overdahls and had the paper work on her desk. She came out with took the keys and they started on it right away. I apologize, but I don’t have the name of the tech that worked on our coach, but he did a great job. He had come out... once to show Carol how he was going to repair the seat that was broken. Then before they released it Sydney took me out there to show me how he had repaired each item on the list and then the tech came in and went over the TV and radio.You can be very proud and happy with your service dept!Please thank them again!We left July 11th and returned on August 31st and had a great time. We loved the way it handled and the comfort when the slide out was out!l. It was not only a great experience, but was a great way to social distance.read more
Todd Ross
Todd Ross
02:27 17 Sep 20
Had a great experience with a purchase of an airstream flying cloud. They did an excellent job in prep and walking me through the camper.
Malena Huber
Malena Huber
20:05 16 Sep 20
Nice place, good prices.
Mike Pacini
Mike Pacini
22:34 15 Sep 20
Not one to write a review but had to.From dealing with sales (Chase) to financing Hanna to Lisa and service walk through with Mike I was very impressed. There facility was very impressive. I would recommend to everyone for me, it was worth the 3 hour ride to deal with them. If your thinking about a rv you need to check them out.
Bernie Walsh
Bernie Walsh
14:19 15 Sep 20
Great customer service in the sales department and the finance department. Everything went smooth and we love our camper.
Mike Grooms
Mike Grooms
17:49 12 Sep 20
Nice parts clerk
Paul VanDerWielen
Paul VanDerWielen
15:58 12 Sep 20
Great service!
Chandler McCauley
Chandler McCauley
18:56 11 Sep 20
We are first time rv buyers, we were looking for a toy hauler. We went to nearly every rv store in the area and ended up coming back to RV one, they had the best prices and best customer service. We had the pleasure of working with Jennifer. She was persistent with helping us find what we wanted. She really worked hard to get us a good deal that we could all agree with. She has been amazing in following up and making sure we are happy. We can... say we feel confident in our purchase from RV one. If you need someone you can trust and the best service, ask for Jennifer!read more
Steve Fincham
Steve Fincham
01:38 11 Sep 20
Not only did we get a new RV, we made a new friend in Don our sales person. He went out of his way to see to it we were taken care of. He even brought us a couple hotdogs. Today we returned to RV One at Sarasota with our trad-in camper and to receive our new camper. We were meet at the door by Ron our salesperson. Today was Ron's day off but he wanted to make sure everything went smoothly for us. While we were at the dealership everyone was... following the CDC guidelines and we felt very safe. I would not hesitate to recommend Sarasota RV One to my friends and family.read more
James Fehl
James Fehl
01:01 11 Sep 20
We recently picked up our 2014 Rockwood Roo from Albany RV. We were introduced to ‘Sarge’ who gave us our demo. He had the heat on and the radio playing! Sarge went through everything on the trailer with us, explaining the operations and giving us several tips on camping. He made sure all was in working order before he turned it over to us.All of our communications and dealings with Albany RV have been great. No high pressure sales at... any point. They made sure the trailer was in top shape before we purchased it. All the folks we dealt with made us feel comfortable, the sales gal Casey, the finance guy John, the VP Mark, the fellows in the store and parts department, and the guy in the shop that let me borrow his electric drill and a wrench (didn’t catch his name but he has an awesome tool box!)I know we will be going back to these folks for more of their great RV service. They are a class act!Jim and Judyread more
Charles Stewart
Charles Stewart
16:38 09 Sep 20
Bought a 19' Rockwood trailer with pop out front and back beds. Our salesperson, Sara, was awesome, knowledgeable, friendly and professional. She sold the deal.On the day of pick up, Tara gave us the demo on how to operate it, she was outstanding!!! I highly recommend RV One!!
Timothy Mosher
Timothy Mosher
01:22 09 Sep 20
I purchased my current 5th wheel from Albany RV in June of 2019. Since then, we have had several very enjoyable outings in our new RV. Recently I was getting ready for another long weekend camping and decided to test the bedroom emergency window. When pushing the window up to escape out the window, the window detached from the RV entirely. Fortunately we were able to prevent the window from falling to the ground so it was undamaged. We were... unable to figure out how to reinstall the window and were leaving for our trip in 3 days. So first thing Monday morning, I contacted Charles at Albany RV's service department. Charles was very responsive and, despite being busy with end of summer service work, was able to squeeze me in for a service visit the day of my departure. Charles and his technician worked diligently to get the window installed and we were able to depart for our trip on time and had a great camping weekend. Thanks very much for the fine work Charles.read more
Jeff Spalding
Jeff Spalding
20:37 06 Sep 20
Great selection and they never pester you. I haven't bought mine yet but this is where I'm going to get it I already know that much.
Teddy Warner
Teddy Warner
15:01 06 Sep 20
Great place for all your RV needs! Great sales and service department. Need a part ? Give us the parts department a call
Jimi Wilson
Jimi Wilson
14:18 06 Sep 20
We were out looking for a RV and we stopped at RV one and right off Rylie S the sales person was very friendly and helpful.We told her what we were looking for and she showed us her used RVs she had. There was no pressure selling.It was nice and easy took all the time we needed looking at it. We went there at almost closing time and they stayed there with us until we finish the deal which was two hours later.And the financing went very... smooth too with no problems. An then we found some defects when they were showing us the RV and Marylou took great care of us.when we went to pick it up and they fixed the defects that they found and also replaced the awning for us. Steve M was very helpful, all in all they were very helpful very friendly and very willing to make sure that we were happy. So We are telling everybody that We know that if you need an RV go to RV one and they will take good care of us .read more
Josh Vano
Josh Vano
00:51 05 Sep 20
I purchased an RV from RV One of Des Moines and was very pleased with the whole experience. I didn’t feel pressured at all throughout the buying process, and the staff treated me like gold. The manager Jake Kalil was very professional and really made the purchase go smoothly. I wouldn’t hesitate to recommend this place to anyone looking for great RVs at great prices!
frank miranda
frank miranda
18:36 04 Sep 20
First time visiting RV One of Myrtle Beach. My 2018 class C Jayo Redhawk AC wasn't't working at all. Service advisor Cody Mitchell he was very professional and knowledgeable. My Jayco was fixed with the reasonable time to get me back on the road. Ed the technician was also knowledgeable in his field. I definitely recommend this service department .
Jerry Van Horne
Jerry Van Horne
00:13 04 Sep 20
Ask for Drew!
Jessica Muirhead
Jessica Muirhead
18:05 03 Sep 20
My Husband called RV one to get information about consigning our RV purchased from Palm RV. He spoke with Adam who was a HUGE help. We didn't purchase anything from them but he gave us great information and we certainenly appreciate him taking the time to provide us with his knowledge and tips. Thanks again Jess & Dave
Mark Nathwani
Mark Nathwani
17:03 01 Sep 20
There is NO business without problems and RV is no exception. The strength and TRUST in a BRAND is when they give you the promised service and FIX THE MESS. Anthony is FIRST CLASS and stood by the BRAND and rectified A CATALOG of problems. I have recommended them to THREE friends in 24hrs and many more to come. Thanks Rich and Anthony (Stay away from Dominique though) - he lets them down bad... miserable man.
Rexford Lord
Rexford Lord
19:20 31 Aug 20
Great selection no pressure while browsing!
Cher Schneider
Cher Schneider
18:11 31 Aug 20
We went to purchase an RV. We were welcomed immediately. We told them what we needed in weight limit and what we have seen and liked. The salesman Jeff nailed it on the first go. Loved the Keystone Aurora, had everything we needed and more than we expected to be able to get. The finance guy John was also great and quick. The staff were all very personable and treated you like a family. You even get 10% off at the retail store. Nice building,... clean restrooms, play area for the kids. We enjoy the experience and a good priced RV! They even had free food truck for their customers! We would recommend this shop if your looking for an RV. We will be back here for our RV needs.read more
Michael Verreault
Michael Verreault
00:57 31 Aug 20
We bought a new Foretravel at this place. We came from Canada to complete the purchase...long trip and a lot of expectations. Our saleman (Scott) was very respectful, on time and helpful. He followed up on a Sunday (his day off) to make sure everything was good. Good presentation by the tech Ivan, took all time required. Overall very happy with the team and it is our 7th motorhome !
Hunter Foote
Hunter Foote
12:16 30 Aug 20
Very helpful and courteous staff. Great selection of inventory.
Adam
Adam
20:49 28 Aug 20
Just bought a hybrid camper and the staff was extremely professional and helpful through the entire process. Price was fair and accurate!! Thanks Rich and Randy for making it a quality experience
David McRae
David McRae
13:20 28 Aug 20
Worked with Austin over the phone and text message. He was very helpful and always very patient with my wife and I as we looked at many different options of trailers. Austin provided other options we hadn't looked at. Really appreciate the service at RV One!
Jason Nelson
Jason Nelson
03:39 27 Aug 20
Very good I will shop there soon.
MIVES INTERNATIONAL CORP
MIVES INTERNATIONAL CORP
11:59 26 Aug 20
With the guidance received by Ryan Thuener from the sales department, Mary Kate from the finance Department, Adam Manager and all the excellent team I bought a Georgetown 36B5 and I am very excited. Thanks guys...
Kris Crites
Kris Crites
23:15 25 Aug 20
I was so impressed with the service, honesty and quality of unit that we purchased from RVOne Tampa. I never expected a dealer to do so much. We are enjoying our first trip in our newly purchased travel trailer and love it.
George Caves
George Caves
22:29 24 Aug 20
Just took delivery of a 2020 Jayco 37TS from RV One in Tampa.Stephanie was our sales person and was wonderful. I could not be more pleased with all of the staff at RV One.
Tom ODonnell
Tom ODonnell
19:21 24 Aug 20
From the moment we walked through the doors at RV One, we were greeted by helpful staff members, but our sales associate Nick made it happen - through his patience, his breadth of knowledge, and his non-pushy style. At the end of the day, we were buying our first RV, and the entire process (from sales to financing to service) was a seamless experience. RV One has been doing this for a long time, and their experience shows!
Nora Santore
Nora Santore
19:51 22 Aug 20
Great service.. knowledgeable staff.Very friendly..large show place!!
Eric Nightlinger
Eric Nightlinger
06:24 22 Aug 20
Great service and friendly staff
David Stevens
David Stevens
21:45 19 Aug 20
We purchased a Jayco Redhawk 22A motor home. At first I was terrified driving it after my first week driving into a train bridge and tearing off the AC off the roof. Totally embarrassing but found out later many AC units have been sacrificed on that bridge. Jacob our sales guy from RV One has been excellent in the purchase as well as the follow through on things needed after the sale. We are newbies to RV Motorhomes and this has been a education... and a half. I am loving it. See Jacob if you go into the Buffalo RV Store he will help you whatever your needs are with your RV.read more
cheryl Wineland
cheryl Wineland
11:32 19 Aug 20
We purchased a 2021 Jayco Motorhome this week. The salesman Joe was the biggest reason for the purchase. Joe knew EVERYTHING about the RV we could’ve asked and then some. He was friendly but professional. His knowledge is exceptional!! Can’t thank him enough. He is definitely an asset to the company. Thank you JOE!!!
Jennifer Duncan
Jennifer Duncan
03:21 19 Aug 20
We had a fantastic experience with this dealership!! Nick Barnes was so helpful and informative and treated us with the upmost respect. From the financing department to our Demo, everything went smoothly and everyone was so professional and knowledgeable. As first time travel trailer buyers we had a lot to learn. Everyone walked us through the process with such patience and ease. Thank you RV One Sarasota!! We will recommend you to all of our... friends and family!read more
Donnie Ray
Donnie Ray
01:00 18 Aug 20
Extremely helpful very knowledgeable and had everything I needed
Dan Windstrup
Dan Windstrup
20:08 17 Aug 20
Great knowledgeable sales staff. Prices are better than their competition!
Cynthia Streb Wallace
Cynthia Streb Wallace
23:36 14 Aug 20
I had been to this store a couple years ago so I wanted to see what they had in 5th wheel trailers. We pulled into the yard, got out of our truck, and found that the RV's were not locked so we could go in them and look inside. We looked at and compared several models for about an hour and a half before a sales person showed up. Some might say this was not good customer service but for us, it was great as we are just starting our search and... didn't want to get pitched to. I didn't want to waste their time when we were able to just look.read more
Captain David Rogers
Captain David Rogers
22:42 13 Aug 20
We bought our first travel trailer here. I was very pleased with the no pressure sales. We got a great deal and I would recommend RVOne. The guys in service Jason and the gentlemen who walked is through the operation were outstanding.
derek edwards
derek edwards
11:30 13 Aug 20
We want to thank Nick our sales specialist for his knowledge and attention to detail. We were first time Rv owners, thanks to Nick he tailored our wants and needs into the perfect 2021 Jayco Alante 29S. The next stop was getting it financed. Huge shot out to Dan Welte for getting us in and out. He provided us with all the options to fully protect our big investment. We bought the Warrenty, road hazard and interior/paint protection GREAT VALUE!!!... This leaves us with our last stop delivery. Shane was awesome, super knowledgeable and made the whole experience complete. Thank you for the great team work!read more
Simply Tony Caruso
Simply Tony Caruso
21:38 10 Aug 20
Great selection and service. Riley was a great and patient sales persons. This was our first RV purchase and we had no clue what we really wanted. Then after the sale, Jay did an extremely thorough RV review. I highly recommend RV One.
Bob Griffin
Bob Griffin
13:27 10 Aug 20
We first went to RV/ONE in Tampa to learn about new Campers (new and used). When we went back one week later, we were able to pin down exactly what we were seeking in length and amenities. While we were there, a Coachman Catalina (28') came in for replacement. Only 6 months used. We snatched it right up at a great price. Drove it off the lot later that week. Dealership installed a new stablizer on our truck. Dealer (Jay) gave us a complete... review on how to use every thing on the RIG. Thank You, RV/ONE.read more
Jerry Caddell
Jerry Caddell
22:19 09 Aug 20
Joe is our guy, very knowledgeable and professional. Was honest about everything.Maria our financial manager was so helpful.Thanks Joe for all you patience and help.
Lemuel Vazquez
Lemuel Vazquez
00:59 08 Aug 20
We had a great experience during the process of getting our first TT. Great and knowledgeable staff.
Leigh Murtha
Leigh Murtha
14:51 07 Aug 20
The service department is awesome. Jeremy, Tom, and Ryan are very personable and helpful. All of our shakedown issues were resolved quickly and with great care and attention to detail.
David Rose
David Rose
03:06 07 Aug 20
Samantha, Brenda, and Patrick went above and beyond to get me all set up with my new to me RV!! They made buying the RV sight unseen from Hawaii a breeze. And when there was a little hiccup outside of their control Patrick and the team stepped up and helped get me on the road for my cross country trip. Not to mention they had the best deal I could find anywhere in the USA. Thanks so much! 5 stars!!!
Rick Rose
Rick Rose
21:19 06 Aug 20
I was in a rush to buy, they had the model i needed and we put down the deposit on saturday and closed on Monday even with us being out of state. Nice people and great service, beware there may be corny jokes! Also we have good credit so a loan app wasnt an issue, your milage may vary.
Howard Matson
Howard Matson
20:22 06 Aug 20
Tom and joe teamed up to help me find the perfect RV for us and get it financed really worked hard for me and my wife to help us enjoy our retirement
Jacob Andrew
Jacob Andrew
14:28 06 Aug 20
The mechanics help you a lot there and the customer service is amazing
George Bennett
George Bennett
21:37 05 Aug 20
A year ago we were lookig at a 2018 Newmar Baystar Sport motrhome and Melissa was helping us. We were not able to work a deal at that time and bought a used one from an ndividual to stay within our budget . We recently wanted to upgrade to a bigger Newmar (Baystar 3408) and Melissa was our sales person again and worked very hard to make this deal work. Five days later we picked up our unit. We found some paint missing on one of the mirrors... and they fixed it while we waited so we did not have to drive back to the dealership as we lived two hours away. We looked at other dealerships but always came back to RV One - they have a better inventory and the units were always clean. Everyone we dealt with was very professional and we have recomended RVOne to several friends looking to purchase a travel trailer. Many thanks to the team at RV One. George and Renee Bennettread more
Richard Thorpe
Richard Thorpe
13:44 05 Aug 20
I worked with Stephen on the sale of our new camper. He was awesome. Kept me updated frequently, made the next steps easy and gave me a great deal!! The training staff was great as well. RJ in finances was very easy to work with as well. I felt like they had all the time in the world for us. I would strongly recommend RV One. There is a lot to be gained by buying from a dealer- especially people this committed
Don Allie
Don Allie
15:16 04 Aug 20
After being contacted by the manager (Shawn) and talking to him in person the situation was corrected immediately, they did the right thing. They are amazing people and stand by their product. Thank you Shawn !!
Gary Merritt
Gary Merritt
00:28 04 Aug 20
This is our second camper from RV One Superstores and we have always been treated fairly.
Susan Floyd
Susan Floyd
21:35 03 Aug 20
Nice trailers
Ron Geris
Ron Geris
20:46 01 Aug 20
After visiting several other RV sales centers, this was the most friendly, convenient and customer service oriented dealership in the area. The took the time to assess our needs and help find the camper that fit the needs of everyone in our family. Your missing out if you don't make this your first and last camper shipping spot. Save the time, save the hassle. RV one is THE BEST
Walter Mitchell
Walter Mitchell
17:21 01 Aug 20
Love this place
Gloria Lumbra
Gloria Lumbra
15:03 31 Jul 20
Today I called and spoke with Jennifer in the service department because we were concerned about our tow hitch. We were leaving today for a trip and she said bring it in. Hands down the BEST service we have had in a long time. Jennifer in service was amazing took care of us. Had one of the service techs look over, tighten and fix our issue. I can’t thank you enough. You made me feel safe for our camping adventure!! Thank you Gloria and... Kevin Lumbra!!read more
Justine Morabito
Justine Morabito
22:18 30 Jul 20
Great dealer awesome customer service.. Love love love this place.
Vanessa Hollingsworth
Vanessa Hollingsworth
02:02 30 Jul 20
Great Overall Experience!! Staff is extremely professional and polite. Never felt pressured to purchase and took the time to answer all our questions. I also want to add that we came in on a Monday and ask if the travel trailer could be ready by Thursday because we had plans to go on vacation with it over the holiday weekend. Front and demo staff made it work! It was gorgeous and ready to go for us by the date we needed it! We have already... enjoyed our TT twice this month.read more
Jon Shattuck
Jon Shattuck
01:07 30 Jul 20
My wife and stopped by RV One expecting little. This was our first stop in the Ft Myers location and after several days of looking for our next (fifth) RV we had just about given up. When we first walked in the door we saw upbeat people behind the desk and others eager to be helpful. Anna was assigned to show us the ropes. She was great, well informed, positive and helpful. She was not pushy. We were comfortable but Anna had nothing that... appealed. We discussed our needs and hopes. She said, let me discuss your situation with my Manager. He listened and said I think I’ve got it. He did. We purchased our fifth RV. This was a highly positive experience. All staff members who worked with us were above responsive. We can’t say enough positive about this business and it’s management. We trust them and give them the highest marks. They are positive without being pushy. They listen to your needs as contrasted to trying to find a place for you in their box.read more
Terrance Haynes
Terrance Haynes
11:22 29 Jul 20
First time RV buyer. Excellent service from Nick and Dan in the service department for demonstration, hook up process, and answering all our questions. Dan spent extra time with us going over the hook up process and sway bar and making sure we were comfortable with doing the hook up ourselves As this was our first time towing a trailer. We very much appreciate the excellent service we received. Thank you!
Mike Frasl
Mike Frasl
21:27 27 Jul 20
Bought a used camper very pleasant experience
Tad Hunt
Tad Hunt
16:42 27 Jul 20
Some salesman's have great sense of humor has! Something people need
Faith abdou
Faith abdou
17:09 26 Jul 20
Good service affordable prices
Barrett Garriss
Barrett Garriss
15:18 26 Jul 20
GREAT sales team, GREAT customer service, GREAT finance team, and GREAT product. Thank you!
Tapex
Tapex
10:04 24 Jul 20
Highly recommend this store for anyone needing replacement parts or shopping for their next or new rv. Their fine friendly sales staff went above and beyond their services to making sure I had the right part for my installation needs.
Becky Benny
Becky Benny
20:41 23 Jul 20
Brandon was a HUGE help in making our buying decision. This was our first motorhome (have camped for years), so we were a little nervous! BUT he helped keep us calm and collected and we have been nothing but happy with our Sunseeker since! Would highly recommend Brandon and the Sunseeker brand for any motorhome enthusiasts! 🙂
Lisa Turner
Lisa Turner
03:39 23 Jul 20
This was our first purchase and we were so confused and shopping not only for price, but for what we wanted as far as the Floorplan... When we arrived at RV one in Frt Myers we were greeted with a upbeat sales staff. It was a positive experience from the very beginning. They not only had what we were looking for, but they had the best price around. We are now happy campers😁 And very satisfied. Roxy is the best.....
todd hardy
todd hardy
22:12 22 Jul 20
this is Todd Hardy I have bought two rigs through RV 1 today I bought my friend out to take a look and he bought a $50,000 motorhome it's a good dealership they seem pretty fair please ask for Terry she's wonderful day
Ralph Sommer
Ralph Sommer
15:45 22 Jul 20
I bought my 2019 Entegra Odyssey motorhome from their other location up in Buffalo but use the Albany location for service as its closer to my home. I see some reviews about faulty problem prone RVs. Mine is no different as I have had a litany of issues that I either fixed myself or brought in for service to Albany RV. They have been very accommodating and Jennifer in service has been great in handling all of my concerns. As frustrating as it is... to buy a new RV and have so many issues it seems unfair to blame the dealership for problems that originate in the factory with poor quality control. I'm hoping that after the initial problems are fixed I'll have a few trouble free years. Been very happy with Albany RV for my service issues.read more
William Miller
William Miller
15:27 22 Jul 20
Our experience with RV One was exceptional. We were looking at Newmar but had little exposure to their products. Our salesperson Joe was extremely helpful and spent hours working with us, answering all of our questions, and going above and beyond to put us in contact with Newmar when we had special requests, even before we committed to purchasing. We never felt pressured at any time and we took a lot of his time... Both Monica and Joe were... great when we sat down to work through our special requests. We were proactively kept informed of the status of our order, and even were allowed to make some last minute changes with Newmar as the coach was being produced. RV One was always supportive of our requests and the coach was delivered exactly as expected. Delivery was thorough and we did not have any issues, which is pretty much unheard of when you see what other's go through. It has been 4 months with several trips behind us and everything with the coach is still working perfectly. This is a complete 180 from our last experience and we attribute the difference to the people at RV One and the quality of the Newmar products. Thank you Joe for being our advocate. We appreciate your friendship.read more
John Habhab
John Habhab
14:40 22 Jul 20
My wife and I had an amazing experience with Megan she worked very hard to help us. Megan even stayed after her shift, and went above and beyond, helping us find the right fit . Megan customer service is impeccable!So if you go in to RV One, ask for Megan but only if you want good service.
Mike N
Mike N
22:39 21 Jul 20
Bought a Rockwood Mini Lite from Brandon last summer. I had a minor issue and called him just yesterday to see about getting in with service. He had helped me over the phone figure out my issue and I got it taken care of without having to bring it in. User error - whoops! It's nice to have a salesperson who delivers after the sale (even a year later).
JOANNE PRICE
JOANNE PRICE
21:12 20 Jul 20
Paige gave me the best experience in buying an rv that I have ever had. She was there for me every step of the way she even picked me up so I did not have to worry how I could make picking up the jayco work. She was knowledgeable very understanding with my doubts and concerns . The best of the best. Thank you Paige your caring attitude is rare.
Kathy Holtz
Kathy Holtz
18:03 20 Jul 20
Cody was so helpful in finding the right RV for me! The service department also was so quick to get me in for a repair on something that came disconnected from the manufacturer. Thank you to the whole team for your help in teaching this Rookie everything she needs to know 🙂
David Counts
David Counts
16:01 20 Jul 20
Two visits and two totally different experiences. First visit we spent an hour walking the lot and not one person approached us. Today was perfect. We were met by the sales manager almost immidiately and he introduced us to Brian who is a great salesman. We will be back.
Karen Miller
Karen Miller
14:20 20 Jul 20
We went just to "look". We brought our new Jayco home a week later. We had done online searches, knew what we wanted, or we thought, and with Mike's help, was shown one that meet more of our needs that what we had thought. Mike knows his Jayco's, and I will go back when it is time to upgrade. Smooth transactions, with only a couple hicups, but you always have some in life. Will go back to RVOne anyday.
Ken Fulk
Ken Fulk
20:28 18 Jul 20
Purchased a Class A motorhome from Brandon. He was a pleasure to work with from beginning to end. He even had the coach moved from Florida to Iowa for us. He was also paramount in us overcoming numerous service issues before and after delivery. Brandon was responsive, understanding and showed true concern. He went above and beyond our expectations.
Bags By The Shore
Bags By The Shore
19:04 16 Jul 20
We went to RV One for an RV part. The parts department was knowledgeable and helpful.
John W
John W
03:26 15 Jul 20
Bought a White Hawk bunkhouse model and worked with Brandon in sales for many weeks (made him work hard to earn my business). Had some minor issues with the camper after taking it, but Brandon and the service department worked diligently to keep me happy. Great experience and haven't had a single problem since with the camper. Will be back to upgrade!
Russell Kiewel
Russell Kiewel
23:54 14 Jul 20
Good experience
Tracy Andrews
Tracy Andrews
19:23 14 Jul 20
After 35 years of buying rv’s, this was our best experience. Did our research online, great selection, family owned, remotely selected our model, no high pressure sales of any kind, no hidden fees (unlike CW that hit use with a surprise HUGE transportation fee), fair trade, quick processing, thorough walk thru, etc. Can’t ask for more! When the time comes, we will be back!
Colleen Oakley
Colleen Oakley
17:43 14 Jul 20
Excellent customer service
Tim Marshall
Tim Marshall
21:54 11 Jul 20
The place is top notch with LOTS of nice units
Mark Babbitt
Mark Babbitt
20:54 11 Jul 20
Great selection, huge inventory, nice sales staff.
Jason SANDVEN
Jason SANDVEN
18:16 11 Jul 20
altoona as outside mall
Victor Martinez
Victor Martinez
13:51 11 Jul 20
Very nice place with helpful staff.
Paul Petersen
Paul Petersen
01:21 11 Jul 20
There was considerable delay getting our pop up camper due to the coronavirus pandemic. It was no fault of the nice people at Albany RV.They were totally professional with answering my pestering calls. The purchase process went very smoothly and the demo for the trailer was super helpful.
scott miles
scott miles
18:33 10 Jul 20
I can’t thank Brandon Honeyman and Mike Farland enough for their help before, during and after the sale. They have Helped me so much with my camper in getting all the issues resolved. They were very professional, knowledgeable and cared about my concerns and helped me work through them. I would highly recommend these two at RV-1 in Altoona.
Gary Bedell
Gary Bedell
14:49 10 Jul 20
Went in to look at Gas and Diesel A Class motorhomes. Met our salesperson, Brandon, who was an incredible help on the differences between gas and diesel, as well as the differences in manufacturers. Couldn't be more pleased with my experience! Brandon has been great with follow up as well, and is accessible for any questions I have. Would highly recommend the dealership and Brandon!
Andy
Andy
03:22 10 Jul 20
Worked with Brandon on the sales side - he helped immensely with our decision and picking the exact right unit. Got the chance to meet Mike, his manager, who went out of his way to make sure our experience was nothing short of amazing.During our demonstration we got the chance to meet Robbie, who was also a great help since this was our first camper. Our demo tech Mark was incredible and made sure he took his time showing us the ins and outs.... Being an experienced camper himself, we were beyond pleased. Will be referring each and every friend to the dealership and can't wait to make amazing memories in our camper!read more
Randall McRae
Randall McRae
19:04 06 Jul 20
My wife and I decided to start traveling about a year ago. At that point we debated on what type of RV we wanted. If you've ever done this, it is a daunting task. Through research we decided to visit RVONE in Myrtle Beach. What a pleasurable experience it was. Our sales person was Megan Snead. Megan listened to our needs, both from a traveling and financial standpoint . She was outstanding. The entire staff to include Finance and Service... went out of their was to make us feel at home. I would definitely recommend this dealer to anyone. By the way, we traveled over 150 miles to do business with them.read more
Richard Sagredo
Richard Sagredo
16:50 06 Jul 20
Great Staff very knowledgeable
Jesse Holland
Jesse Holland
23:45 05 Jul 20
Great Experience - We purchased a 2020 Newmar Baystar from RV One. WE didn't have a whole of of RV experience. Our Saleman Brad took a very good amount of time showing us several models and picking one that would be right for us. The Finance dept did an excellent job on our rate and terms, and the walk through/explanation with Bruce was excellent. We have returned for some minor warranty work and felt everything was addressed quickly and... thouroughly.read more
Jennifer Adams
Jennifer Adams
19:20 05 Jul 20
We had an absolutely amazing expierence with Albany RV Sales Department! Our salesman, Tyler, went above and beyond to make sure we got into the RV that fit our needs. He never once pressured us and answered every single question, text and phone call quickly. And believe me, I drove him crazy with questions for 2 straight weeks prior to finally making the purchase! He was SO patient with us! He made sure we made the right decision! Even after... having our beautiful Jayco Travel Trailer now for almost a month, is still answering my questions via text and has even called us to check in to see how we are and if all is well! I can not be more grateful to Tyler and would highly recommend you ask for him if you’re in the market for a new or used camper! Call ahead and make an appt for him. He is THE BEST!!!!!! You won’t regret using him as your salesman & purchasing from Albany RV. Everyone in sales there was also very welcoming and Ben, our finance guy, was great too! I have yet to need their service dept and hopefully won’t need them but I have no doubt that if we need service, the service dept will be great. And I’m sure Tyler would be more then happy to help if we needed him with any issues. Thank you for everything Tyler & Albany RV for helping us make memories! Love Rich & Jen Chapman & Familyread more
chuck siler
chuck siler
17:44 05 Jul 20
Missy was our sales person. She was awesome. Ordered our Rockwood2104S when the lockdown first started. She was easy to work with plus gave us a great deal. When unit came in she sent a Youtube walk through to us. Then scheduled a time for us to come pick it up. Everyone friendly and easy to work with. Everything was checked out and gone through before we got there. Great experience. Plus Missy gave great air hugs!!👍
Cherri Farrell
Cherri Farrell
15:37 05 Jul 20
Started with an internet inquiry to phone call and texts with Terri - she was awesome! She always responded promptly, thoroughly and professionally during the pre-sale, sale and follow up. The inspection and walk through was excellent and recorded the 2+ hour event and have already reviewed information from it. I will ignore the pressure from finance and general manager on the warranty as part of my review. Within the first week, I had a few... issues pop up (expected with a new coach). Reached out to Terri on a Wednesday and she quickly connected me to Ashlynn who scheduled me for a Sunday morning appointment. I met Johnnie from service who was very positive and customer-focused and the tech stopped by a few times to get clarification on the issues. All in all, a very good experience with Orlando RV/RV One!read more
galvisvi
galvisvi
12:46 05 Jul 20
We are first time RV buyers and we were lucky having Sean Branom as our advisor (sales person). He was able to listen to the needs of our family and guide us to the right fit. Sean was patient and proactive enough to anticipate issues and challenges. During closing we had a driver’s seat with damage. Sean follow through resolving the issue with the manufacturer and other players involved. Today we are happily traveling and up to this day... he continues to provide advise and support. He is definitely an expert living himself with a family of three in an RV.We strongly recommend working with Sean Branon.read more
John Govey
John Govey
01:28 01 Jul 20
I would say out of all the camping sales locations over there..these guys were the best. I asked to see some campers and they took me right out..
Jason Whitehead
Jason Whitehead
18:26 30 Jun 20
This isn’t something I do often, but feel this is needed. In today’s world most businesses have forgotten about the Customer Experience and what it means to truly provide outstanding service. We also live in a world where it is easier to cast hate and blame on someone, or some organization because we didn’t get immediate attention.I would strongly recommend doing Business with Buffalo RV. From start to finish, and even after. First Jason Jones... was top notch and listened to all of our needs, recommending multiple RVs that would fit our needs, also providing great insight into aftermarket products to improve our towing and camping experience. I also received amazing care from, General Manager, Mike Watkins. We had a slight issue with our unit, and Mike was there to help. Even during some busy weekends, Mike made sure to take care of us. He truly understands what it means to provide amazing Customer Service, turning what could have been a horrible experience into a customer for life. I would strongly recommend Buffalo RV for your next Camper purchase and service needs. Thank you Jason and Mikeread more
Vonetta Simms
Vonetta Simms
17:42 30 Jun 20
What an amazing place! We had awesome customer service! The whole staff is awesome but Derek went above and beyond for us. He saw us through the whole process even on his day off. If you want an RV this the place to go. We also got an great price for our travel trailer.
Nanci Raber
Nanci Raber
17:41 30 Jun 20
My husband and I just purchased a class A from RV one and so glad we did!! We have been to many other camper places and bought many campers from other places but was never treated as good as we were at RV one! Ron is the nicest salesman we have ever had! He took the time to answer questions we had and never once felt pressure to buy. Loved talking with you it was like talking with family! Dan the finance guy knows what he’s doing! Thank you for... everything! Brenda thank you for going above and beyond with help and answering my question! You can tell David the demo guy loved his job and took it serious. It was nice to know what we were doing when he was done! Shane in service it was brief working with you and I’m sure if I need anything you will be just as kind! We felt like we had new family members when we left! Thank you all so much and keep up the wonderful family feel of your place!!!read more
Markmcdonald Mcdonald
Markmcdonald Mcdonald
23:01 28 Jun 20
RVOne are Awsome people. We spent all afternoon there being shown models. The sales girl Mellisa was sweet and very patient. Although a big place, they are very personable and interested in helping find The Right One for you.
Tony Goodman
Tony Goodman
23:57 27 Jun 20
We bought our first hybrid camper (2020 Rockwood Roo 235s) from RV One in Alachua Fl. We pretty much knew what we wanted but wanted to check out some floor plans for ourselves. Our salesmen, Phil, was no pressure and let us look around without being by our side every minute but he did answer any questions we had. The buying experience was very straight forward and I appreciate their honesty. They also installed a slide awning that did not... come with it. Their team did an awesome job making sure that everything on the camper is working (which is a blessing since we live 2 hours away) and did a thorough job of showing us everything. I highly recommend them if you are in the market for a Travel Trailer or RV!read more
Diana Cuy Castellanos
Diana Cuy Castellanos
18:30 25 Jun 20
Awesome parts customer service. Thank you Cody and Toby for your help.
sunil kapoor
sunil kapoor
21:10 24 Jun 20
Brian,Brenna,Ivanna and others made the rv buying without any stress. Brian and Brenna still helping after the purchase with some learning about the Dos and don’ts of operations. We are average in digital world so have much to learn. Hope to get more support or any resources where we can get the support if any issues. I would recommend to my rv buying friends this dealership. Wish u guys much success.
Darrell Baker
Darrell Baker
18:22 24 Jun 20
This is My second purchase from Rv one. A year and a half ago I purchased a 19’GeoPro travel trailer from their Tampa location and everything from their introducing themself to driving it away was excellent. 18 months later when deciding to upgrade to a FW, I immediately went to another couple of Rv ones locations to start my search. A couple weeks into it I heard that Rv one was opening a Fort Myers location just a few miles from where I live... and the day they opened I went and met Shawn ( Branch Manager ) . He was very professional,knowledgeable and personable from that second on. It was a real pleasure, once again to deal with Rv one. Shawn and the owners of Rv one were more than fare. I feel that you will not get treated better anywhere else. Your shopping experience will not be pressured and you will feel very welcome there. All units are kept open and unlocked , unlike almost any other dealership, throughout the day of operation and you can feel free to take your time to get a good feel of what or what not you may be looking for to meet you camping desires. Happy camping.read more
Alma Flo
Alma Flo
13:10 22 Jun 20
We had an amazing birthday experience. Everyone was professional, knowledge and respect cup. We left with a great travel trailer!
linda botens
linda botens
22:57 21 Jun 20
Great experience!! Spent lots of time answering our questions!
Daniel Sumner
Daniel Sumner
17:29 20 Jun 20
I bought a Jayco Melbourne Prestige at RVOrlando through National Sales. The deal was made by phone and email, and I picked the motorhome up in Orlando. Very impressed with National Sales rep Krisitin. All the staff at RVOne Orlando showed me great courtesy. I could not find a price for what I wanted anywhere near the RVOne price! The prep and demo were very well done! All in all an excellent experience!
MaryBeth Hedstrom
MaryBeth Hedstrom
21:12 16 Jun 20
Friendly, knowledgeable staff!
r d
r d
21:16 14 Jun 20
The Jayco 34G is the third RV we have bought at RVONE, Sarasota. Nick is a terrific sales person since there is never any pressure. He will spend as much time as you want and if you buy, great, if you don't it's no big deal. Do you have a dog? Bring it along. All the staff is pet friendly and accommodating. From the reception you get when you walk in to Dan in financing and Shane in the service department you get the impression that they are... there just for you. Rich Doscherread more
C J S
C J S
00:10 09 Jun 20
So far so good. Nice dealership, well staffed. They did everything they said they would and the unit was delivered tight everything's as anticipated.
Roland Burson
Roland Burson
18:58 01 Jun 20
RV One in Orlando went above and beyond when purchasing our new RV. They helped us every step of the process from the sales person all the way to financing. Great deal and great people. Would definitely go back to purchase another one.
Macca The Legend
Macca The Legend
00:53 01 Jun 20
What an awesome bunch of people! Amanda, Dan, Shane, David - especially David! This was my first RV purchase, coming from a bad experience with Dixie RV. What a difference! RV One matched the price, allowed me to run all my tests, David (service tech) helped me in a proactive manner while running some pretty extensive tests. What an awesome guy! Amanda (sales) what a nice and pleasant interaction! Shane, the Service Manager, super approachable,... very proactive, caring to make the entire experience a great one! When I usually read glowing reviews, I take them with a grain of salt... well, ask for these folks by name, you won’t be disappointed!read more
Mark Wagner
Mark Wagner
21:24 30 May 20
Service was great selection was awesome great deals and the friendliest sells people would definitely recommend going there!!
Kerry Ballentine
Kerry Ballentine
21:06 30 May 20
The place seems clean and well organized. Friendly Sales and service staff. Shane, the service manager was awesome!
Mark T
Mark T
04:58 27 May 20
Purchased a toy hauler from RV One and did my demo today, I couldn't be more excited. I Received outstanding service from everyone there and actually enjoyed the experience. Ron was my sales rep and he did an outstanding job communicating through the whole process including sending me extra photos and information when I asked. Dave was the tech that completed my demo and spent over an hour walking me through each system making sure I understand... how to use them and answered all my questions. He also gave me plenty of advice on how best to winterize it and tips for maintaining the systems. Other folks like Brenda managing the office and Shane in services as well as Dave in finance, were very helpful and did an excellent job keeping in contact and answering my questions at each step of the process. It was a lengthy process like any major purchase but everyone at RV One was very professional, friendly, knowledgeable and helpful each step of the way. I couldn't be more satisfied with my purchase and pleased with their service. Wish I could give you all 6 stars.read more
Jim Brungo
Jim Brungo
14:24 23 May 20
Ron and Shane at RV One took care of this first time buyer. Not just in the sales department but also Service. They always answered my call even after purchase. Very Happy with our Jayco RV and can't wait to hit the road!
Teresa Davis
Teresa Davis
22:19 22 May 20
If I could give these guys a 10 Star, they've earned it! We had a very specific price range, and a very specific set of needs , for our family..2 kids, 2 adults, and lots of excitement and miles to go! Something that's always been a dream to do..own a camping trailer! No more rentals! Yay! We were past delightfully amazed at how quickly they were able to not only exceed our needs, but met our budget exactly as we needed. I'd highly recommend... going in and talking with these guys (and gals!) , checking out their inventory, but more importantly, just tell them what you're looking for, and the range it needs to be..how you're planning to use your camper, and let the experts really exercise their expertise and 7 dealership muscle 🙂 We were floored! We've discovered an honest dealership with knowledgeable, helpful , friendly and fun staff.. Kinda like our Chevrolet dealer up the street..we've found a place we'll be using as our go to from here on in..Its a bonafide good neighbor dealership..and they're dedicated to matching you up with what you're looking for. Thanks for helping us make this a reality! High fives and thank you from The Davis family! 🙂 Happy campers..Jeff, Teresa, Christina and Michael!(plus 2 pets..who'll be camping with us! 🙂<3read more
John MabeeML
John MabeeML
18:32 22 May 20
Had a great experience, Brian and Cheryl in sales were great!! Brenna in Finance was a pleasure. Brian in service was knowledge and answered all our questions. This whole process was fun and enjoyable, thank you everyone who made this purchase a good one. We will be back!
Eric Tanner
Eric Tanner
05:03 06 May 20
Great place, honest workers.
Abundant Life
Abundant Life
21:22 04 May 20
This dealership is the best. I had a great buying experience from start to finish. I could not be happier with the cost of my camper. The manager jumped in and really helped made the deal work for me. The Finance manager got me a great monthly payment. I didn't realize how inexpensive the payments would be or I would have bought one sooner.
Haley Joyce
Haley Joyce
20:39 02 May 20
Just wanted to do a shout-out to Mo in the service department. We were traveling to visit family in GA and our coach battery died when we were at the gas station. We stopped by late on Saturday afternoon right before closing and there wasn't a technician available or diagnostics available, but Mo took a look at our battery anyway. He told us what he thougt the 2 most likely problems were and what the fixes were - both of which we could do since... the service department wouldn't be open again until Monday. This is in stark contrast to the Camping World, where we bought the RV, which just said sorry, make an appointment on Monday. Great customer service at RV One even though we weren't paying customers! You guys rock!!! Would buy here instead of Camping World next time.read more
Jim Fiorino
Jim Fiorino
20:39 30 Apr 20
So glad we contacted Mike Mueller at the RV One Superstore in St. Augustine. We were skeptical at first because it was a long distance deal. We're in Upstate NY and our Son said to give Mike a call. A great experience from the negotiation to the delivery! Mike was right on top of things, coordinating the sale, demo and delivery from Florida to NY. He was also very responsive to any questions or concerns. I would highly recommend you go and see... Mike for any RV purchase!!read more
Mollie Fout
Mollie Fout
20:26 20 Apr 20
We had a great experience buying our first travel trailer from RV One in Myrtle Beach. Everyone was super friendly and made us feel comfortable with the whole process.
RICHARD BERGER
RICHARD BERGER
19:43 18 Apr 20
We have been planning for over a year to buy a retirement class C. After much investigation we settled on a Jayco 29XK. Ron was our sales person and was absolutely the most accommodating person ever, from start to finish he did everything in his power to make our purchase seamless. The entire Staff stood tall and we highly recommend RV 1 Superstore Sarasota to anyone looking for quality product, attention to detail and service after sale.
David Castro
David Castro
20:49 17 Apr 20
I would like to take a minute to commend Jared and the team at RV One St Augustine. Jared is a true gentleman and worked tirelessly to help me find an motorhome. I must have called him over a dozen times and had him send me pictures from the lot. His sales manager James and Matt from finance were also amazing people. They have a customer for life from me.
K Gimp
K Gimp
16:03 13 Apr 20
My wife and I went to the Tampa RV show in January looking for a camper and met David Scata of RV One of Sarasota. We told him what we were looking for and he showed us a 2020 Crossroads Sunset Trail. He was very knowledgeable about the camper and very jovial and friendly. ( He even offered me cookies, which was a big plus for me). He made buying the camper a very enjoyable experience. He worked with us to bring the price to a point that was... agreeable and we purchased it. Even working with the finance guy and filling out the paperwork was easy. We took delivery a week or so later at their facility in Sarasota, Fl. Upon inspection, although it was the same model, there were some option differences that were not in the one we looked at, which can occur when they have several in stock and only bring one to a show like this. The refrigerator was not the 12 volt stainless steel one we saw but the standard gas/electric model, and the DVD player/radio was a standard radio and the pet station was not included. When we pointed this out, Dave immediately worked to make us happy. After some discussion, we agreed to a monetary compensation if we took delivery and we accepted the offer. It did, however, take over 2 months and several phone calls for us to receive our check. While these types of hiccups occur in business, how it is handled is the most important part. Throughout my dealings with RV One of Sarasota the people have been great. Starting with Dave and his friendly but business like demeanor I felt like I was buying from a friend not a salesman. When I took delivery of the camper the Service Manager, in a professional and informative manner, took the time to show me the ins and outs of the camper and how to hook it up.Since I was licensing it out of state Brenda, the office manager, provided me with a complete package that I needed to license it in my state and later called to make sure the process was going well.While I did say the refund took awhile Brenda worked with me, kept me informed, and made sure that it finally got to me. While some would think my purchase was somewhat troublesome, I have been in business long enough to know that problems occur and how the people handle them is sometimes more important than a trouble free experience. The people at RV One excelled in this area. Overall my wife and I were very happy with the service that we received and the people that worked with us to make our purchase a pleasant one.read more
Michael Morrison
Michael Morrison
14:11 09 Apr 20
I purchased an RV a week before RV One took over the business from Palm RV. They were the best! My salesman was Greg and the sales manager was Jeremy. I told Greg what I was looking for and my price range and immediately took out and showed my 3 RV's and all 3 were winners! We picked out the one we wanted and within an hour the deal was done. Jeremy came over and introduced himself and helped with the sale. They even delivered and setup the... camper at my campground free of charge.I hope RV One keep up their good work.read more
LuAnne Mabe
LuAnne Mabe
13:14 08 Apr 20
I was very pleased with RV One and the time they took covering all the amenities of our new Jayco camper. They made the process of trading very easy and their customer service is great.
Greg Novak
Greg Novak
13:47 02 Apr 20
I had a very pleasant, professional and satisfying experience dealing with Shane and RV One in Sarasota. I am grateful that Shane was the service representative that so professionally handled my RV issues. The work as promised was done timely and cost efficiently. Thank you Shane for helping to make the purchase and service of my RV a better experience.
David H. Bain
David H. Bain
14:39 01 Apr 20
What a terrific introduction to the RV world we got at RV1 Superstores Sarasota. Everyone was so friendly, especially Amanda P., our rep, who patiently answered every question, was generous with her time, and made everything a huge pleasure--even our exciting (!) first drive ever of a 24' motor coach, in crazy "Ben Hur" like Sarasota Tamiami traffic. Thanks so much, Amanda! You're a peach.
Laurie Greenwood
Laurie Greenwood
03:40 31 Mar 20
I had a wonderful experience with the purchase of my camper, Jason was super knowledgeable, and just gave me the info i needed to make up my mind,and i did not feel like he pressured me to buy something i did not want,it was cold and snowing, and he showed me multiple campers,witch was pretty uncomfortable for us both,but he did not seem to mind, the financing was super easy, and they did most of the work, we only had a few papers to sign and we... were on our way.read more
Paul West
Paul West
21:10 27 Mar 20
I have had RV's for 20 years. Travel Trailers, 5th Wheel Toy Hauler, and now Class A motorhome . Never have i had repair work finished the SAME DAY that i brought the RV in until now ! Had some electrical issues that had to be taken care of before using My RV.Harry the Technician not only repaired it in a timely fashion but explained in detail what happened and how to prevent it from happening again.BIG 5 star to Harry and the rest of the team... at RV One in Gainesville.read more
Kevin Deighan
Kevin Deighan
19:52 17 Mar 20
Great experience looking at new rigs. Very helpful and knowledgeable staff.
Richard Abel
Richard Abel
01:36 17 Mar 20
Nice people, good selection of campers of all prices ranges.
Karl Zufall
Karl Zufall
21:05 12 Mar 20
Great staff and work they do.have had tons of campers.and they have done 90%of my work i have had to do.
Phill Kenyon
Phill Kenyon
15:56 07 Mar 20
Low pressure sales, honest deal making, clear process, and attention to detail. It's not about who you know or who you are, just that you want an RV and a comfortable experience. Respectful of time and situation.
Aicia Acevedo
Aicia Acevedo
01:56 07 Mar 20
RV One Superstore is amazing! We got turned down by another dealer, came here and were almost instantly approved! Ron and the rest of the guys worked with us to find something we actually liked. They are not like most dealers, pressuring you into buying something you’re not sure about, they care about their customers and really know how to do business right! I highly recommend them for Camper and/or RV purchases.
Jeffrey Conkling
Jeffrey Conkling
21:19 02 Mar 20
Jordan was very knowledgeable and personable
ja bo
ja bo
15:03 01 Mar 20
I purchased a Keystone toy hauler from Rv One in Sarasota (2nd trailer from them, last one up in Tampa) David Scata, my salesman was awesome, very enthusiastic and knowledgeable about his product, a down to earth guy. They are not a pushy dealership, in which I like, plus I received a wonderful price from them for my trade in and new trailer. The complete staff are very friendly. Also, Service Department; Carey (Really knows his RVs in & out, 10... stars) Shane, David (AKA: Frodo 😉 are a pleasure to deal with (had vents and fifth wheel hitch installed, Carey made some great suggestions in which I am super happy with) Will be back for my next trailer, Thank You for the great experience all around!read more
Ken Sutcliffe
Ken Sutcliffe
21:48 28 Feb 20
Amazing service and great staff - we are away from our home base and had an issue with our trailer. They took us in on shirt notice and sorted out our issue and had us on our way. We were so grateful.
Chad Paris
Chad Paris
19:25 23 Feb 20
Great experience. Didn’t buy anything, but the sales guy was helpful and not too pushy. He was new, but still relatively knowledgeable and honest (Phil). I will definitely give them a shot when it’s time to make our buying decision.Great selection too. A lot of Airstreams to choose from - new and used. Had a lot of other backup options as well. Big inventory to choose from.Definitely going back.
Pam Cru
Pam Cru
17:25 23 Feb 20
Bought a used trailer here and WE LOVE IT!! Thank you Cheryl, Brenna and Brian! Great customer service, nicest people & very professional. Could not have asked for a better buying experience.
Robert Harrington
Robert Harrington
22:20 22 Feb 20
Good selection of motorhomes. Very nice staff, friendly. Wendall was a big help. Will be back.
Debra Morden
Debra Morden
23:55 21 Feb 20
Roxy and Jason are two really great people to work with. Very honest and understanding.If you are looking for a RV see Roxy.She takes her time and listens to your needs. She is not one of those pushy sales people.I highly recommend Palm Rv
Kathy Bavosi
Kathy Bavosi
23:01 20 Feb 20
Just got our motorhome back from having some warranty work done.First: we did not purchase it from Palm RV.Second: the problem was one that was "supposedly" fixed where we did buy it. (A very well known, gigantic dealership where they brag about 300 repair bays. And, they had it for 3 weeks.)Palm had it for 5 days. Fixed.Bruce in the service department was incredibly accommodating and understanding and knowledgeable.We were also fortunate... enough to talk to Kevin. The man who worked on it. We received more information, from Kevin and Bruce in the time they took with us, then we did when we purchased it!!These guys are absolutely the best!!Thank you very much Palm RV!! My advice to anyone who's thinking of purchasing an RV: check out the service department. Then go to Palm RV. They know what they're doing!read more
Mary Cox
Mary Cox
18:49 18 Feb 20
Cool store
John Wells
John Wells
17:15 18 Feb 20
Excellent service honest dealer. Jason and Roxy are the best. Totally recommend Palm rv
Andrew Krayna
Andrew Krayna
15:58 17 Feb 20
Great service, our salesman jason found us exactly what we needed at a great price . The overall buying experience was great, quick and easy .
MF Venture
MF Venture
20:46 11 Feb 20
Great customer service . Wish we had the money for one right now. They have a great selection.
Alexander Dillard
Alexander Dillard
02:11 11 Feb 20
BEST OF THE BEST! TOP NOTCH SERVICE! EXCELLENT PRICING! THE BEST SELECTION! FRIENDLY & PERSONABLE! If your looking for a new or used Motorhome, Fifth wheel, Travel Trailor, or anything RV, Go straight to RV One of Gainesville. Trust me I wasted my day at other lazy and general dealers, and within minutes my sales person and his Manager Eric Hodes found me my perfect RV and got me within budget, saving me almost $10,000 compared to the other... dealers. Michelle in Finance was awesome. She fought to get me the best interest rate (helping me save even more) and made the process fast, easy, and fun. Trust me, if you don’t buy from RV one you paid too much. I don’t normally write reviews, but I was so impressed by RV One, especially Eric Hodes and Michelle, the RV selection, the attention to detail, and the not pushy education friendly atmosphere, I felt I had to share my experience. In my view RV One of Gainesville is the best RV dealer in Florida by far.read more
Jonathon Nichols
Jonathon Nichols
12:06 09 Feb 20
Very helpful people. They told me where to buy parts for my camper directly so I could get cheaper pricing. Great guys to chat with. Edit: this review was for JD sanders. Not this place. I don’t know them yet.
Carole Mead
Carole Mead
10:48 07 Feb 20
Clean and neat. Staff was very helpful.
Dale Waters
Dale Waters
21:26 06 Feb 20
Very low pressure, knowledgeable sales people. Chris was very helpful. If you looking for a new or used RV I would recommend RV One
John Bugyi
John Bugyi
23:32 04 Feb 20
Had issue closing slide on RV so couldn't move it or go anywhere. Called Buffalo RV One and they had a super repair person at the house first thing in the morning. He was very knowledgeable and had it fixed quickly Also gave me a few tips on TV maintenance. I would recommend RV One for quick and friendly service.
John Gibbons
John Gibbons
21:31 02 Feb 20
Josh was very informative and had an non pushy approach
J Ray
J Ray
18:48 02 Feb 20
Nice little parts department, most everything you need for routine maintenance. A nice alternative to Camping World and Campers Inn.
Shelly Ludford
Shelly Ludford
22:40 27 Jan 20
It was after closing on a sat. Parts answered. I was desperate for a regulator so I would have heat. They allowed me to pay over the phone and left it for me to pick up. Excellent customer service. I will definitely use them for all my needs.
Michael S.
Michael S.
14:57 25 Jan 20
Nick Barnes was our Salesman for our Jayco purchase here in Sarasota. We are meticulous and took 8 months to make a final decision, even though the Jayco brand was what we wanted. Throughout that time he was patient with us and did not pressure us, which is VERY important to me! Thank you Nick and thanks to the entire RV One team in Sarasota for making our buying experience so pleasant and fun!
Adam Mclane
Adam Mclane
20:18 20 Jan 20
Family run and very friendly 👍👍
Debra Carandante
Debra Carandante
22:49 18 Jan 20
Very helpful in showing everything
Jason Kuchta
Jason Kuchta
16:18 18 Jan 20
Great people's, great service & willing to help out however they possibly can on finding the right fit for the Family to travel comfortably.
Ken W
Ken W
19:08 06 Jan 20
Very professional, very knowledgeable, EXTREMELY helpful. They made sure my new RV was properly readied for delivery. Highly recommend.
Fred Stift
Fred Stift
02:26 01 Jan 20
Great guys great customer service great place and always friendly
Alisa Jones
Alisa Jones
17:32 24 Dec 19
12/2019 No longer Ocean Grove. New owners. No discount on purchases as before, will be comparing Camping World for routine maintenance, service & purchases going forward. Disappointed with change.
Reb F
Reb F
16:40 08 Nov 19
Kerry in the service department is professional, courteous and save us a lot of frustration by fixing our refrigerator while we waited.
Tom Sellner
Tom Sellner
20:36 23 Oct 19
I recently went to Palm RV, Fort Myers to find out about replacing the Window Shade for the Camper Entry Door and Awning fabric for my 2005 Winnebago Aspect. Marna Amato, Parts Assistant has been very knowledgeable, helpful, professional, and caring. Having been an Army Company Commander of 137 soldiers and family members, I would have been very fortunate to have her in my unit. She has my utmost admiration and respect. Marna is definitely... an asset to Palm RV.read more
Carol Coppinger
Carol Coppinger
18:35 23 Oct 19
I was so glad to find this treasure of a store. Finding the caulk I need is often hard but these folks had it all and in many colors!
Lon Busby
Lon Busby
13:21 22 Oct 19
Great family business! Extraordinary knowledge of RVs
Stephanie Lipsey
Stephanie Lipsey
00:15 19 Oct 19
All we can say is thank you to all!! Shawn Rockwood was our sales representative, very informative, kind an professional highly recommend him! Rob gave us our tour when we went to pick up our RV he did an excellent job! Moe in the service department guided us on things we needed, he covered it all!!
Debbie Kramer
Debbie Kramer
12:58 18 Oct 19
Jonas was great. He worked tirelessly to help me understand an RV in Florida while I was in Denver. The general sales manager, Jason, also started working with me. They sent me enough pictures so that I could really get a good sense of what I would see if I flew across the country to possible purchase an RV. Unfortunately, Life got in the way and stopped us from going to Florida... Jonas and Jason took very good care of me and answered all... of my many questions without hesitation. I recommend Palm RV and their dedication to helping their customers! 🙂read more
Daniel Alewine
Daniel Alewine
01:26 12 Sep 19
Great help very knowledgeable.
Vicki Mckoy
Vicki Mckoy
23:09 09 Sep 19
Awesome people
Silexgash
Silexgash
19:36 22 Aug 19
Buen sitio excelente atención y buenos precios Good site excellent service and good prices
Barry Bluth
Barry Bluth
18:58 03 Aug 19
Highly professional operation, much more knowledgeable about their product line than most dealers. No pressure. Haven't utilized their service center, but great experience in the sales department.
Darryl Brown
Darryl Brown
17:19 17 Jul 19
Great place to shop for your new RV. Go by and see Shawn today he will get you the best deal. Robbie in the service department will also do a great job to take care of you also.
Michele Watson
Michele Watson
21:40 30 Jun 19
A couple months ago my husband and I purchased a 2019 Dutchman ultra light zodiac from Orange grove RV in Saint Augustine Our purchase transaction went down with no effort, we found exactly what we wanted for a competitive price. (And trust me we looked at in a lot of RVs. Traveling from Saint Augustine, Jacksonville, Orlando, Sanford, Daytona, etc. ). Quality and price were two of the major purchase points. We were skeptical that the... smaller family owned store would not be able to compete with the large mass produced RVs stores but we were definitely pleasantly surprised, they beat the large competitors prices and the transaction was effortless. We had an issue with the awning collapsing when we put it out just weeks before we were planning to take our first camping trip and Robbie Dotson made multiple phone calls, had parts shipped overnight, enabling us to have this completely repaired through warrantee in time to get to our reserved spot. After our test trip we have since found a couple more minor issues that need to be tweaked and we will be heading up there again, looking forward to the same type customer service we’ve been provided so far. A+ !! Keep up the great work !! I believe It’s all about customer service, apparently Orange Grove RV’s feels the same way !!😍. Sincerely, Kent & Michele Watson Codlingread more
Marc Davis
Marc Davis
20:18 29 Jun 19
Great place. Staff are knowledgeable and friendly. Enjoyable experience.
Michael Smith
Michael Smith
15:14 26 Jun 19
Great place
paul pace
paul pace
17:30 31 May 19
A very special thanks to Robbie in service to squeeze me in today by replacing my roof air. My grandchildren thank you!!P.S Thanks for saving my marriage 🙂 Alwaysgreat pleasureOnce again, thank you for squeezing me in again last minute and fixing my AC. Special thanks to Robbie, Randy , moe and Lexi.
Edward Murray
Edward Murray
22:06 28 May 19
Knowledge and information is dead on having professionalism and outstanding service,,,,, yiC
Frank Santana
Frank Santana
13:55 15 May 19
Stopped in to check out a few travel trailers and various floor plans. The salesman was extremely courteous and knowledgeable. I believe his name was Shawn. Thanks for all the information.
Deems Meyer
Deems Meyer
00:13 10 May 19
Very helpful, nice people