13:53 26 Nov 20
Our Sales Associate, Rick Wetzel was great.He was knowledgeable and responsive to any and all of our questions. He made the purchase of our American Coach Patriot a good experience. Rick truly cares about the Customer being satisfied.
02:43 26 Nov 20
Bought our camper there great people to deal with got showed how to work everything by bill he did a great job
13:57 23 Nov 20
We bought our 1st trailer (a pop-up) from this dealership back in 2013 and had an excellent experience; now, 8 years later, I'm not surprised that we purchased our 2nd RV from the same place! Ronnie Gollaher, as our current sales representative really LISTENED to what we were looking for, and throughout the whole process, she never faltered. She took into account our families' needs, and the activities we like to do when camping. That... was important to us, as we never felt like we were being 'over-sold'. Ronnie was sensitive to the fact that we live 2 hours away, she never once wasted our time - when she found a trailer that she knew would meet our needs she not only sent me the layout, but she took a video of all the nooks and crannies that I needed to see. Thanks Ronnie! I really appreciated all your hard work and consideration!read more
23:59 21 Nov 20
I bought a 2020 Entegra Reatta XL last July and the sales (Terri) person was great and knew her coaches. The finance staff and management were courteous and efficient. The service department was great, we had/have (in for service finally) nine items on our punch list to be resolved and with approvals and part supply issues our Reatta is finally in for service. The service manager Ashlynn is great and works very hard helping folks deal with... issues. Speaking of issues, I have learned and was surprised that every RV with few exceptions are in need of repair be it an Awing or electrical, etc., they seem to come from the manufacturers that way and I fully understand they can’t pre-repair their RVs in inventory as it requires warranty which is held by a buyer. The real measure of a great company is how they deal with our issues and RV One is excellent at service. They have great techs that know their products and do a great job. The manufacturer Entegra (they built our RV) is a great company and has been extremely helpful arranging for parts under warranty. So far sales and service has been great and I hope they can continue providing the best. Be patient and they will fix your RV. For those like me that are new to this world of Motorhomes these RVs are complex and things are just going to fail. Unlike Automotive Manufacturers, they can’t always control the quality of systems from so many companies that provide complex products that get integrated into our RVs. Things are going to break before and after delivery it’s just a fact.read more
14:21 21 Nov 20
Steve , our salesman, did a good job showing us the RVs available at RVOne and worked really hard to get information on each unit. We are very happy with our 2021 Thor Axis 24.1.Phil helped us get extra solar, an inverter and auto levelers installed. He also helped us get the accessories to get us started camping. Bill was so patient during our walk through and answered all our questions. Then answered the same question again when we need to... hear it again! Overall, a wonderful experience.😊read more
20:09 20 Nov 20
Nice people, very knowledgeable and not pushy. Helped me get the exact camper we were looking for. Ivonna was very friendly and stayed in communication with me, also answered all of my 100 questions. Brenna was great with finalizing everything and setting expectations. Brian in the business department were very helpful with getting me all the information. We are very excited, so thank you all very much.
19:13 17 Nov 20
I went there today to buy propane and had a very pleasant experience. A younger man who had recently started working there several months ago helped me. This was my first visit and it is nice to go to a place where they have the right attitude. He was a very knowledgeable, kind, considerate, helpful person. I live in Orlando where nobody know how to treat people nice at most of the RV dealerships.
13:18 17 Nov 20
RV One Superstores Orlando was absolutely amazing. My wife and I were shopping in the Jacksonville area at a competitor and although they were nice showing us around when it came time for price they were way over the top. So we decided to call your store and made an appointment with Terry. She was great, really down to earth and just knows RV's very well. It was obvious from the beginning she was a stake holder/team player at your store. ... When we got to the point of making an offer Terry worked with us then Charlie came in and she was great too. Although there is the business part of buying, it was much better than my experience of buying many cars over a lifetime. The whole experience was worth the 2 plus hour drive from Jacksonville and by the way, the savings was incredible.read more
20:50 13 Nov 20
Had a great experience buying our class C at RV One. Helpful and knowledge-able low/no pressure team. I highly recommend
18:15 13 Nov 20
First rate place
02:17 13 Nov 20
The Airstream Store is great. Excellent and friendly sales staff. I dealt with Beth Stimson who know her products well and is conscientious. Sales manager is spectacularly helpful and can seemingly solve any problem. Given the size of the purchase, process was surprisingly easy with the usual "extras" purchase pressure. Prep and service are absolutely superb. This is the kind of service you hope for but never receive...well you get it here. I... was amazed. The Airstream trailers are absolutely amazing. Cant say enough good things about this company and the dealer.read more
01:25 13 Nov 20
Tommy Miranda and Maria Amatangelo were a pleasure to deal with. Very honest, informative, and extremely accommodating throughout the process. I had a few loose ends after I took delivery and they made sure everyone open item was eventually closed out and addressed to my satisfaction.
01:28 11 Nov 20
Of course no RV store can have all the models you want to see. That was my case... I had 2 very specific in mind. So for that I'd give the store 4 stars. But I had such a great sales-gal working with my husband and I that we felt it was worth the trip. She was able to show us some similar models that would give us an idea of the one we thought we would like most.This young lady, Gabriella Battistiol is a joy to work with. First, she knows her... RVs and demonstrates both knowledge and experience. Second, she was able to answer all our questions. Third, She made offers of options, such as placing a downpayment and ordering the item we wanted. Fourth, She checked the orders to see if any were coming to her store, then stated she will also watch for other stores who might get the model we want, and she would let us know. There were other options. She is helpful but not at ALL pushy. No pressure, just professionalism.read more
22:44 10 Nov 20
Our brand new 2021 Jayco Redhawk is exactly what I have been looking for! And we have been looking for a few years. I looked at it by myself and then called my husband. I started the paperwork and he finished it when he got there. We have used our class C once so far and my son and his family used it once. I recommend joining RV groups on FB for any extra questions you might have about use. Wonderful experience!!
21:48 10 Nov 20
Victoria was super helpful and showed us many types of RVs!
15:00 10 Nov 20
Great customer service and super helpful staff. The staff goes above and beyond to ensure you have everything you need as well as understanding everything you are getting. They are not pushing and listen to your needs an actually set out to satisfy those needs.
14:29 09 Nov 20
We have dealt with RV ONE in Casselberry on 2 different occasions. We were treated us well and although we ended up buying our camper elsewhere they were always honest and upfront with us. Tony was our salesperson and he always called us back when we had questions. They also did not add all the fees that others tacked on.
13:42 08 Nov 20
I've been shopping for travel trailers. This is the first place I actually felt comfortable in.
12:48 08 Nov 20
In and out in about 3 hours. Waiting to pick up our new Jayco Precept 34G motorhome, it will be prepped, cleaned and filled in a couple of days. Sales team and finance were great. As we were deciding on one, someone else put a deposit in it. Without a delay, we were told there was an identical one at their other store and it would be transferred over. Very happy with how quick and smooth the transaction was. We highly recommend RV One.
02:14 08 Nov 20
If you need a salesperson ask for Ryan. Youg man trying make his position. Shows you what you want in your priceline and your needs . No one here was pushy or tryed to steer us to something we can't afford or didn't need. They took the time to give us prices with our trade in. I am very very picky with whom I trust to deal with. My opinion is that you can trust them here. If we decided on one of their lines, we would feel comfortable buying here... from Ryan!!!!read more
22:43 07 Nov 20
1st time camper owners! Bill was so friendly and helpful with the demo!
14:49 07 Nov 20
Great customer service and no pressure sales. They made our first time buying an RV easy. We’ll always go here from now on.
14:26 07 Nov 20
What an amazing experience for a first time camper owner. Everyone was very knowledgeable and helpful, I can’t wait till camping season next year. Thank you everyone especially Chase my salesman.
17:03 06 Nov 20
I am a big fan of RV One. Just left there an hour agoSimply the best.Mark Strolls one of the owners came in was great seeing him knew I was going to be there so it was greatJake manager of this RV One brought up in the business by Mark and keeps Marks arrived fabulous.Jackie parts service. Rep.. omg fabulous took time to hear me out, took pictures wrote everything up and checked each item as progress was being done.Ray and A Techs really... knew there stuff, great great Techs.Paul Supervisor of the service shop Fantastic made sure every thing was just right and made sure I was taking care of 100 percentAll the workers here dynamite blows your mind how helpful and caring every employee is.I give the RV ONE Company and teem 1 Thousand percent.Thank you Mark and your RV ONE TEAM.read more
13:31 05 Nov 20
Its the only place to buy your RV
14:57 01 Nov 20
We so Happy whif our rv that we will get a different one
19:27 31 Oct 20
Sales person Cheryl was very nice. She answer all my question and she was not demanding. We look at Alliance 5th wheels
18:27 29 Oct 20
Highly recommend RV One Superstores of Tampa! The entire experience from beginning to end was pleasant. Each of the staff members we interacted with from the receptionist, to David our Sales Associate, to attending RV school, they each were friendly and knowledgeable! As new Coach owners I can honestly say they made our experience a great one.
14:35 29 Oct 20
Purchased our camper trailer early this fall. We worked with Sales Mgr. Mike. On his team was MacKenzie, who was our sales person. MacKenzie did a fantastic job. Her Customer Service is excellent! She has continued to help us even after the sale was complete- the mark of an awesome sales person! RJ in finance was great to work with and did not make us feel pressured, which we appreciated! In Service we worked with Miesha as our Advisor-... excellent job taking care of us at delivery and afterwards with a few small issues. Kaleb and Wild Bill did a super job of walking us through and explaining everything to us with much patience! We would recommend RV One in Altoona, ask for any of those we mentioned!read more
00:26 29 Oct 20
Awesome customer service!
14:25 25 Oct 20
Excellent customer service
15:28 24 Oct 20
Service department is filled with great people, I was having a hard time finding a replacement A/C. I called them and they had one and in less than 24hr had it installed and cooling. I have been trying to get one for three months now.
23:56 23 Oct 20
Called in the afternoon for electrical problem. Timely call back and were at campground next morning and fixed problem. Nice people! I will call them again!
21:30 23 Oct 20
Adam gave us a great demo! Excited about our coach!
11:57 23 Oct 20
We picked up our Basecamp this week and had a great experience. Adam Krueger was thorough and very patient as we went thru the inspection with him. We asked many questions and he took the extra time to answer everything, plus gave us additional input on things we didn't know to ask! Michael Farlan was great to work with from the very start. AND somehow got our camper 3 weeks ahead of schedule! Phillip also helped by making the paperwork... simple. Thanks, Guys, for all your help!!!read more
19:52 21 Oct 20
Not pleased with the service department, specifically Ryan. We dropped off our motorhome in early June for work on the slideouts. Some time later, Ryan told us that parts would need to be ordered from Jayco. A month later we called Ryan, who apologized for the "ball being dropped" and the parts were not ordered. Another month later and Ryan was going to check. It is now the end of October 2020 and still no callback from Ryan. We have now taken... the RV to Iron Horse in San Antonio for the required repairs.read more
04:06 21 Oct 20
The folks in the parts department / storefront were very friendly and helpful!
20:02 20 Oct 20
We stopped by RV One Iowa 2 weeks ago on a long cross country trip. We are existing RV One customers who purchased our Motorhome at another RV One store. We were allowed to stay overnight, we were given service assistance and treated with more hospitality then we have ever experienced. Their manager (Jake) was outstanding and their 2 service techs were very knowledgeable and courteous. This dealership is conveniently located off the highway... and they have a large and beautiful facility. I also appreciate the convenience of the multiple locations of the RV One network.And, I am certain that there are many very positive reviews that are just not posted.read more
17:32 20 Oct 20
Amazing and friendly staff. Price are very reasonable and they do a great job working with you. Customer service is the best. We are VERY happy with our new camper. Thank you RV One!!
03:32 20 Oct 20
My wife and I purchased a 2021 Newmar coach which included a trade-in. We had an absolutely great experience from the deal making with Jake, the financial division with Austin, the service division(Blue Ox hitch) with Philip and Austin(different person) and others, and ending with the remarkable delivery experience with Adam and Jill over nearly 4 hours of information transmission. Adam was a virtual treasure trove of information and a... delightful young man to boot. We look forward to many years of partnership with RVOne in Des Moines.read more
18:17 19 Oct 20
I don't know that I will definitely buy from them but they are always Professional and courteous. Its worth your time to at least stop in and look around.
22:02 18 Oct 20
We had a great experience when we visited RV One, our salesman Ethan was probably the best salesman we have had! His patience explaining things and showing us other products was unlike no other. He wasn’t pushy with us and gave us time to think about it and when a new camper came to the lot he let us know. We found the right one and he and the sales manager worked with us to give us the best price possible. Our demo from Kaleb of the unit was... outstanding and went over everything in detail! Jill in the service dept has been a real pleasure to work with and has attended to all issues we have had! Overall a great experience at RV One!read more
21:16 18 Oct 20
Haven't purchased anything yet, but the people were very friendly and did not try to pressure me into making a decision.
18:59 18 Oct 20
Loved that they did not track us down and let us take our time to view.
16:02 18 Oct 20
Great lot layout. They have a bunch of different units no tree what your after it seems and I believe they have multiple dealers to pull from if somehow they don't have just what you need. I just went to look around a bit so I haven't gone through they're buying process there but on the looking around part of things it was great.As a bonus they somehow got all four hot chicks that live in sanford to work there but don't tell my wife I said... that.Ok that's definitely getting flaggedread more
00:28 18 Oct 20
Tyler was Great! Highly recommend.
20:31 17 Oct 20
Bought a new Jayco 5th wheel. Very happy with service. Cheryl, our saleslady, was awesome. No one could beat their price. I highly recommend this place.
18:41 15 Oct 20
We had a couple of problems with our rv .when we were camping.so i called them and talked to Steve Miller about the problem and he help me without problems over the phone. Then when we came home I called him again to set a appointment to get my rv fixed .Brought it in and he bent over backwards to help me. They fixed it in A few hours and now we are happy again Thank You Steve
15:50 15 Oct 20
We recently purchased a camper from Stan and team, and it has been a great experience from start to finish and beyond. We are a couple trips in and love our camper, and Stan/team are still willing to assist us with any questions that we have. Great experience and we highly recommend them.
21:03 14 Oct 20
We visited the Dealer 3 times. We felt welcomed and were never rushed or pushed to make a decision.The buying and financing process was easy. They answered the 200+ questions that we had. We took delivery of our Redhack 31F and we are extremely happy with our decision. Sam, our sales rep, was phenomenal, she even called us the night we drove away, to ask me about my experience driving the new RV home. I have been 30 years in sales and I knew... from the beginning that this dealer cares about your experience.read more
15:28 11 Oct 20
We contacted rvone myrtle beach over the phone as we live in Pa. Megan their sales person was friendly and knowledgeable about what they had in stock. She asked lots of questions and found the exact camper we were looking for. No matter what I asked of her she did her best to help me including taking extra pictures of our camper so I could see it better. The finance dept was excellent and they also did as we asked , having everything ready for... us when we made our way to South Carolina . Everyone in the dealership could not have been more helpful. The tech who showed us all the working parts of the camper was great. We cant say enough about the entire experience. Thank you all for your help and smiles. Larry and Sue Davisread more
Neil Van Buren
22:53 10 Oct 20
I walked in around 5 pm the receptionist asked how she could help me I said can I see Larry Ashley told her I was a friend of his sister Sarrah and he sent me to a excellent salesman who listened to my needs and exactly what I was looking for luckily they had the perfect 2021 camper to siut my needs then the finance guy John took him about 5 minutes to get me approved the rest is history I literally picked up my camper and took it straight to my... camp site then a week later I recievd a phone call from my salesman asking how I liked my camper and did I need anything or did I have any questions Awsome people to deal with for sureread more
18:28 10 Oct 20
Their variety is good and Adam was a excellent salesman
Justin N. Kohrs
16:21 09 Oct 20
WOW!!! In 20+ years of RVing I have never experienced the quality of service I received from the amazing Team at RV One! No problem to big or too small for them to solve.
18:39 08 Oct 20
Great selection and prices. Very accommodating. All the staff in service are great, but especially Valo who went the extra mile with a last minute repair to get me on the road, and Jason who taught me valuable lessons in hooking up my anti-sway bars......the right way. Thanks guys!
18:02 08 Oct 20
I purchased a luxury motorhome from RV One St. Augustine, and continue to be impressed with service after the sale. We had a couple of "we owe" items with the sale which are all but complete, and a few electrical service items which were fixed at no cost to me.Good RV Service is hard to find, but I bet, James, Michael, Robby, and Matt, and the gang will take care of you.Looking for a new coach or RV, ask for Kevin...hes a good guy and goes... the extra mile.read more
17:53 08 Oct 20
Overall excellent experience. Stephanie was a great salesperson and was extremely knowledgeable and experienced with the rv's. She made our experience painless and fun to buy. On our first outing I had forgotten a part of the water hook up and wgen we called we had an answer within seconds. Super job!!!!
17:38 08 Oct 20
Great facility with a nice, easygoing vibe and huge inventory/type/selection. Ask for knowledgeable, helpful and friendly salesperson, Nate. We will be back.
05:27 07 Oct 20
They are very honest people. The do the impossible to help the customer. They sent me a post card every holly day. Next time the I am in town I have to drop a box of donuts in gratitude.
01:56 07 Oct 20
I would like to thank the entire team that helped my wife and I complete our Airstream purchase. Particularly in this review I want to thank Adam in the service department who went above and beyond to make sure we understood all of the workings of the unit. Additionally, Meisha, Service manager was very helpful to us.Jeff Rupp
19:44 06 Oct 20
From the very beginning to the very end great customer service Brandon Honeymon was my salesperson outstanding. Pulled out all the stops to get best price. RJ the finance guy absolutely outstanding dropped our interest rate. Bill and Jill helped us with our demonstration walkthrough they were both very very nice and very knowledgeable this place absolutely rocks if you plan to buy a motor home please don't hesitate to go to RVone!!!!
19:40 05 Oct 20
I have to say over all I was very happy. This was one of the 3 dealerships that I shopped. I actually called in advance and spoke with David Vine. He asked all the normal questions in regards to what I am looking for, price, size, style etc. With in an hour I had an email with photos and videos of units that he thought would be what I was looking for. And he was correct. I then scheduled a time to stop by and see the units. I had also scheduled... to see a few other units at other dealerships. I did go to RVONE first. He was waiting for us and took us straight out to see them. Even though I new that was the one we wanted I still wanted to look at the other dealerships. There was no pressure not to go to the other dealers. Don't get me wrong they did ask what they could do to make it happen now but did not try the lock you in the office and have 3 managers come talk to you with all the pressure. After stopping at the other dealerships and looking at what they had to offer and the not near the customer service I went home and called David. We did the negotiations over the phone. I stopped in and signed the paperwork and scheduled my pickup and demo. It was seamless. All in all I highly recommend RVONE.read more
23:21 02 Oct 20
After a really tough start in getting our RV delivered - over two weeks late and still had issues... the experience was saved by Adam and his great customer service. He was very thorough in explaining all the details. His walk through was done with great care and completeness. If you ever buy an RV from RV One make sure you get Adam to do your walk through.
17:35 02 Oct 20
My wife and I recently bought a Travel Trailer from Mike Castro and he was one of the best sales person we have ever dealt with. He was professional and had a knack for listening and bringing our questions to the right people. It was Mike that sold the RV! After the purchase, Rachel, the Service Advisor was extremely helpful. And to top it off the technicians Raul and Martin performed well beyond their responsibilities. The short story: I had a... fuse out on my truck and they both were on their way home at the end of the day, they turned around and came back to work to ensure I got on the road safely. Awesome TEAM at RV ONE in TAMPA!!read more
05:21 02 Oct 20
Cole and detailers were great preparing my new diesel pusher at last minute. Cole went above and beyond and even filled the tank with water as I had a long trip ahead of me. Jill was a pleasure to work with and very friendly Handling all the paperwork. Brandon the sales manager got my long distance deal all set up before I arrived and the coach was better then I expected. Sales associate that I do not know the name of unfortunately that was... helping Brandon even offered to get me food and drinks while I was waiting for the final details for the coach to be finished. The dealership itself was very clean And very large with a huge selection . Would highly recommend The entire team at RV one superstoreread more
16:59 01 Oct 20
Adam gave us a thorough demo and was very informative and courteous. Thank you!
15:58 01 Oct 20
My wife and I are new to the RV world and we recently purchased a Tiffin motorhome from RVOne. All I can say is that all the folks at RVOne have been extremely helpful. They have been patient in answering all of our questions, and any minor fixes/ punch list items have been responded to promptly and professionally. Two people in particular, Brenna in finance, and the general manager, Brian have gone out of their way to ensure we are, and... remain. satisfied customers. Can't thank them enough.read more
23:16 30 Sep 20
Omg it was great was greeted by Sarah king we were blessed after visiting a few rv dealers that was not so great. Very good at her job about the travel trailers Knew all the guestion we had for her and we r first time buyers. We will buy off Sarah ty girl we learned so much about buying a travel trailer see u soon girl. From The two retired sisters that are on a adventure to enjoy are life together ty sarah
Mary Anne W
21:05 29 Sep 20
It was well worth the 3 day drive to pick up our new Airstream from RV One Orlando! We live a little over an hour away from another well-known Airstream dealer, but got better service, treatment, and pricing from RV One Orlando.Scott Lafferty, our sales rep, was really great to work with. He answered our calls quickly, was knowledgeable about Airstream products, and was always pleasant and patient. When we picked up our new rig, we spent the... first night at the dealership.Early the next morning, Jason, the guy who explained the hitch and other outside details of our Globetrotter, was absolutely incredible. This man really knows his stuff, and is beyond patient when explaining. He took so much time with us, making sure we understood everything we needed to know. He made sure my husband was able to do everything involved. We left feeling comfortable because of what he taught us.Eric in the Parts and Service Department also went above and beyond. He explained so much, made recommendations as to what we'd need to buy for the present and for the future. He was knowledgeable, fun, and pleasant.Whoever hires employees at RV One Orlando deserves kudos, because these people we dealt with were absolutely the best.These three obviously do this multiple times per week, but never made us feel like it was troublesome to answer any of our questions, nor to explain for the umpteenth time how things worked, nor what we would need.It bears repeating: it was well worth a 3 day drive from eastern PA to Orlando, FL to purchase our Airstream. We highly recommend them, especially Scott, Jason from Hawaii, and Eric the military vet.read more
21:04 29 Sep 20
Adam ,mike,and meisha were great very helpful will bu here again
20:37 29 Sep 20
Two weeks ago, on Sep 14th, we picked up our new Airstream at RV One in Des Moines. We would like to say a big THANK YOU to Adam for an excellent demo session. His kindness, helpfulness and patience to answer every question we had, made our first Airstream experience just awesome. Adam was very well prepared for the demo and is an experienced, perfectly trained Airstream specialist. Thanks again, for a successful handover @ RV One in Des Moines!... Christiane & Werner from Seattleread more
22:27 28 Sep 20
Great rv dealer and supper service department. They stand by what they say.
20:33 28 Sep 20
This RV store is great! They had the RV I was looking for. The RV had everything I wanted and more. Ron was awesome, he detailed the RV before picking up, transaction went smoothly and the technician took the time to show me how to use all the gadgets that the Motorhome comes with. The office manager was great as well. Thanks to all of you.
20:48 27 Sep 20
Very friendly and helpful!
23:18 26 Sep 20
We searched for the perfect travel trailer for months and finally found one at RV One in Des Moines. The service was excellent. Rick Wetzel was extremely kind and helpful, he explained the entire process, was prompt to answer any and all questions we had before making the 9 hour drive to their dealership. Once we arrived, Mark showed us everything we needed to know about the unit, he was extremely knowledgeable about how everything works and... offered advice on things we may not have thought ask about. Misha was also very helpful to explain the different sway bar options we had and was prompt to get everything together for us. The guy who installed the sway bar for us did a quality job and thoroughly explained how to hook everything up properly.Our experience buying a travel trailer from RV One was exceptional and we would recommend to anyone looking to buy a camper.read more
20:36 25 Sep 20
We bought our Thor Gemini 23 TR motorhome in 2017. Philip in the service department has been fantastic. Most times, we complete the electronic service request and receive a call back the same day. Our service requests have been promptly and professionally handled. Many dealers create a pleasant buying experience, as does RV One in Des Moines. But this dealer also gladly services what they sell, and we would and have recommended this dealer to... anyone interested in purchasing an RV. Thank you, Philip! Greg Smithread more
16:42 25 Sep 20
David A. In service did my RV Travel trailer Training yesterday and I want to say he was very helpful, informative and did an all around great job. I purchased my last two form Colton RV and they could no shine David's shoes. I hope this is a sign of things to come. Thanks David.
04:02 25 Sep 20
22:34 24 Sep 20
I didn't end up purchasing but the salesman Josh J was top notch!!!! Made sure my best interests were put first in my decision making. I highly recommend dealing with Josh J there!!
19:04 24 Sep 20
These RV one stores are great. The people are helpful but not pushy. They treat you like a friend, not a sale.
18:44 23 Sep 20
My wife and I recently bought an RV from RV One. Our salesperson, Sarah , was just fantastic. The Manager, Tommy, was just as great as was Maria in Finance. Jay walked us through our demo and was great. I would highly recommend going to RV One if you’re looking for an RV. They’ll do you right.
01:38 23 Sep 20
Love this company the owners and the service. Go there for your next RV the family who owns and runs the RV one stores, they take great pride in all their storesand in the service they render. The company is very family oriented and trustworthy I have owned 2 RV's from them and was very pleased
19:31 22 Sep 20
My dad just recently bought an RV here and had a great experience. Our salesman Ethan listened, was not pushy, and was very courteous. Kaleb did a great job with our walk through of the camper before taking it home. He was very detailed, thorough, and answered all of our questions. Overall we had a great experience here.
22:39 20 Sep 20
We had 2 recalls on our 2019 Jayco, and made an appointment on our return from a vacation in Naples. Shane was the original person whom took our information and worked with our schedule to set up the appointment. He was very friendly and willing to help.Nick was our service person, we didn’t wait long, he came right out and completed both recalls in a timely manner and even took time to verify a change in one of the recalls. He had a great... attitude and was very friendly and helpful. They both did a great job and we appreciate the great service we received. Thank you for making it a great experience.Mr. & Mrs. Spittleread more
13:12 19 Sep 20
Uber Eats delivered here
19:19 17 Sep 20
We brought our RV in for the 30 day issues that had occurred, yesterday the 16th. It was a delightful experience from the time we walked in there until we picked it up in the afternoon. Sydney said you must be the Overdahls and had the paper work on her desk. She came out with took the keys and they started on it right away. I apologize, but I don’t have the name of the tech that worked on our coach, but he did a great job. He had come out... once to show Carol how he was going to repair the seat that was broken. Then before they released it Sydney took me out there to show me how he had repaired each item on the list and then the tech came in and went over the TV and radio.You can be very proud and happy with your service dept!Please thank them again!We left July 11th and returned on August 31st and had a great time. We loved the way it handled and the comfort when the slide out was out!l. It was not only a great experience, but was a great way to social distance.read more
02:27 17 Sep 20
Had a great experience with a purchase of an airstream flying cloud. They did an excellent job in prep and walking me through the camper.
20:05 16 Sep 20
Nice place, good prices.
22:34 15 Sep 20
Not one to write a review but had to.From dealing with sales (Chase) to financingHanna to Lisa and service walk through with Mike I was very impressed. There facility was very impressive. I would recommend to everyone for me, it was worth the 3 hour ride to deal with them. If your thinking about a rv you need to check them out.
14:19 15 Sep 20
Great customer service in the sales department and the finance department. Everything went smooth and we love our camper.
17:49 12 Sep 20
Nice parts clerk
15:58 12 Sep 20
18:56 11 Sep 20
We are first time rv buyers, we were looking for a toy hauler. We went to nearly every rv store in the area and ended up coming back to RV one, they had the best prices and best customer service. We had the pleasure of working with Jennifer. She was persistent with helping us find what we wanted. She really worked hard to get us a good deal that we could all agree with. She has been amazing in following up and making sure we are happy. We can... say we feel confident in our purchase from RV one. If you need someone you can trust and the best service, ask for Jennifer!read more
01:38 11 Sep 20
Not only did we get a new RV, we made a new friend in Don our sales person. He went out of his way to see to it we were taken care of. He even brought us a couple hotdogs.Today we returned to RV One at Sarasota with our trad-in camper and to receive our new camper. We were meet at the door by Ron our salesperson. Today was Ron's day off but he wanted to make sure everything went smoothly for us. While we were at the dealership everyone was... following the CDC guidelines and we felt very safe. I would not hesitate to recommend Sarasota RV One to my friends and family.read more
01:01 11 Sep 20
We recently picked up our 2014 Rockwood Roo from Albany RV. We were introduced to ‘Sarge’ who gave us our demo. He had the heat on and the radio playing! Sarge went through everything on the trailer with us, explaining the operations and giving us several tips on camping. He made sure all was in working order before he turned it over to us.All of our communications and dealings with Albany RV have been great. No high pressure sales at... any point. They made sure the trailer was in top shape before we purchased it. All the folks we dealt with made us feel comfortable, the sales gal Casey, the finance guy John, the VP Mark, the fellows in the store and parts department, and the guy in the shop that let me borrow his electric drill and a wrench (didn’t catch his name but he has an awesome tool box!)I know we will be going back to these folks for more of their great RV service. They are a class act!Jim and Judyread more
16:38 09 Sep 20
Bought a 19' Rockwood trailer with pop out front and back beds. Our salesperson, Sara, was awesome, knowledgeable, friendly and professional. She sold the deal.On the day of pick up, Tara gave us the demo on how to operate it, she was outstanding!!!I highly recommend RV One!!
01:22 09 Sep 20
I purchased my current 5th wheel from Albany RV in June of 2019. Since then, we have had several very enjoyable outings in our new RV. Recently I was getting ready for another long weekend camping and decided to test the bedroom emergency window. When pushing the window up to escape out the window, the window detached from the RV entirely. Fortunately we were able to prevent the window from falling to the ground so it was undamaged. We were... unable to figure out how to reinstall the window and were leaving for our trip in 3 days. So first thing Monday morning, I contacted Charles at Albany RV's service department. Charles was very responsive and, despite being busy with end of summer service work, was able to squeeze me in for a service visit the day of my departure. Charles and his technician worked diligently to get the window installed and we were able to depart for our trip on time and had a great camping weekend. Thanks very much for the fine work Charles.read more
20:37 06 Sep 20
Great selection and they never pester you. I haven't bought mine yet but this is where I'm going to get it I already know that much.
15:01 06 Sep 20
Great place for all your RV needs! Great sales and service department. Need a part ? Give us the parts department a call
14:18 06 Sep 20
We were out looking for a RV and we stopped at RV one and right off Rylie S the sales person was very friendly and helpful.We told her what we were looking for and she showed us her used RVs she had. There was no pressure selling.It was nice and easy took all the time we needed looking at it.We went there at almost closing time and they stayed there with us until we finish the deal which was two hours later.And the financing went very smooth... too with no problems.An then we found some defects when they were showing us the RV and Marylou took great care of us.when we went to pick it up and they fixed the defects that they found and also replaced the awning for us.Steve M was very helpful, all in all they were very helpful very friendly and very willing to make sure that we were happy.So We are telling everybody that We know that if you need an RV go to RV one and they will take good care of us .read more
00:51 05 Sep 20
I purchased an RV from RV One of Des Moines and was very pleased with the whole experience. I didn’t feel pressured at all throughout the buying process, and the staff treated me like gold. The manager Jake Kalil was very professional and really made the purchase go smoothly. I wouldn’t hesitate to recommend this place to anyone looking for great RVs at great prices!
18:36 04 Sep 20
First time visiting RV One of Myrtle Beach. My 2018 class C Jayo Redhawk AC wasn't't working at all. Service advisor Cody Mitchell he was very professional and knowledgeable. My Jayco was fixed with the reasonable time to get me back on the road. Ed the technician was also knowledgeable in his field. I definitely recommend this service department .
Jerry Van Horne
00:13 04 Sep 20
Ask for Drew!
18:05 03 Sep 20
My Husband called RV one to get information about consigning our RV purchased from Palm RV. He spoke with Adam who was a HUGE help. We didn't purchase anything from them but he gave us great information and we certainenly appreciate him taking the time to provide us with his knowledge and tips. Thanks again Jess & Dave
17:03 01 Sep 20
There is NO business without problems and RV is no exception. The strength and TRUST in a BRAND is when they give you the promised service and FIX THE MESS. Anthony is FIRST CLASS and stood by the BRAND and rectified A CATALOG of problems. I have recommended them to THREE friends in 24hrs and many more to come. Thanks Rich and Anthony (Stay away from Dominique though) - he lets them down bad... miserable man.
19:20 31 Aug 20
Great selection no pressure while browsing!
18:11 31 Aug 20
We went to purchase an RV. We were welcomed immediately. We told them what we needed in weight limit and what we have seen and liked. The salesman Jeff nailed it on the first go. Loved the Keystone Aurora, had everything we needed and more than we expected to be able to get. The finance guy John was also great and quick. The staff were all very personable and treated you like a family. You even get 10% off at the retail store. Nice building,... clean restrooms, play area for the kids. We enjoy the experience and a good priced RV! They even had free food truck for their customers! We would recommend this shop if your looking for an RV. We will be back here for our RV needs.read more
00:57 31 Aug 20
We bought a new Foretravel at this place. We came from Canada to complete the purchase...long trip and a lot of expectations. Our saleman (Scott) was very respectful, on time and helpful. He followed up on a Sunday (his day off) to make sure everything was good. Good presentation by the tech Ivan, took all time required. Overall very happy with the team and it is our 7th motorhome !
12:16 30 Aug 20
Very helpful and courteous staff. Great selection of inventory.
20:49 28 Aug 20
Just bought a hybrid camper and the staff was extremely professional and helpful through the entire process. Price was fair and accurate!! Thanks Rich and Randy for making it a quality experience
13:20 28 Aug 20
Worked with Austin over the phone and text message. He was very helpful and always very patient with my wife and I as we looked at many different options of trailers. Austin provided other options we hadn't looked at. Really appreciate the service at RV One!
MIVES INTERNATIONAL CORP
11:59 26 Aug 20
With the guidance received by Ryan Thuener from the sales department, Mary Kate from the finance Department, Adam Manager and all the excellent team I bought a Georgetown 36B5 and I am very excited. Thanks guys...
19:21 24 Aug 20
From the moment we walked through the doors at RV One, we were greeted by helpful staff members, but our sales associate Nick made it happen - through his patience, his breadth of knowledge, and his non-pushy style. At the end of the day, we were buying our first RV, and the entire process (from sales to financing to service) was a seamless experience. RV One has been doing this for a long time, and their experience shows!
19:51 22 Aug 20
Great service.. knowledgeable staff.Very friendly..large show place!!
06:24 22 Aug 20
Great service and friendly staff
21:45 19 Aug 20
We purchased a Jayco Redhawk 22A motor home. At first I was terrified driving it after my first week driving into a train bridge and tearing off the AC off the roof. Totally embarrassing but found out later many AC units have been sacrificed on that bridge. Jacob our sales guy from RV One has been excellent in the purchase as well as the follow through on things needed after the sale. We are newbies to RV Motorhomes and this has been a education... and a half. I am loving it. See Jacob if you go into the Buffalo RV Store he will help you whatever your needs are with your RV.read more
03:21 19 Aug 20
We had a fantastic experience with this dealership!! Nick Barnes was so helpful and informative and treated us with the upmost respect. From the financing department to our Demo, everything went smoothly and everyone was so professional and knowledgeable. As first time travel trailer buyers we had a lot to learn. Everyone walked us through the process with such patience and ease. Thank you RV One Sarasota!! We will recommend you to all of our... friends and family!read more
01:00 18 Aug 20
Extremely helpful very knowledgeable and had everything I needed
20:08 17 Aug 20
Great knowledgeable sales staff. Prices are better than their competition!
Captain David Rogers
22:42 13 Aug 20
We bought our first travel trailer here. I was very pleased with the no pressure sales. We got a great deal and I would recommend RVOne. The guys in service Jason and the gentlemen who walked is through the operation were outstanding.
11:30 13 Aug 20
We want to thank Nick our sales specialist for his knowledge and attention to detail. We were first time Rv owners, thanks to Nick he tailored our wants and needs into the perfect 2021 Jayco Alante 29S. The next stop was getting it financed. Huge shot out to Dan Welte for getting us in and out. He provided us with all the options to fully protect our big investment. We bought the Warrenty, road hazard and interior/paint protection GREAT VALUE!!!... This leaves us with our last stop delivery. Shane was awesome, super knowledgeable and made the whole experience complete. Thank you for the great team work!read more
00:59 08 Aug 20
We had a great experience during the process of getting our first TT. Great and knowledgeable staff.
14:51 07 Aug 20
The service department is awesome. Jeremy, Tom, and Ryan are very personable and helpful. All of our shakedown issues were resolved quickly and with great care and attention to detail.
03:06 07 Aug 20
Samantha, Brenda, and Patrick went above and beyond to get me all set up with my new to me RV!! They made buying the RV sight unseen from Hawaii a breeze. And when there was a little hiccup outside of their control Patrick and the team stepped up and helped get me on the road for my cross country trip. Not to mention they had the best deal I could find anywhere in the USA. Thanks so much! 5 stars!!!
21:19 06 Aug 20
I was in a rush to buy, they had the model i needed and we put down the deposit on saturday and closed on Monday even with us being out of state. Nice people and great service, beware there may be corny jokes! Also we have good credit so a loan app wasnt an issue, your milage may vary.
20:22 06 Aug 20
Tom and joe teamed up to help me find the perfect RV for us and get it financed really worked hard for me and my wife to help us enjoy our retirement
15:16 04 Aug 20
After being contacted by the manager (Shawn) and talking to him in person the situation was corrected immediately, they did the right thing. They are amazing people and stand by their product. Thank you Shawn !!
21:35 03 Aug 20
20:46 01 Aug 20
After visiting several other RV sales centers, this was the most friendly, convenient and customer service oriented dealership in the area. The took the time to assess our needs and help find the camper that fit the needs of everyone in our family. Your missing out if you don't make this your first and last camper shipping spot. Save the time, save the hassle. RV one is THE BEST
17:21 01 Aug 20
Love this place
22:18 30 Jul 20
Great dealer awesome customer service.. Love love love this place.
02:02 30 Jul 20
Great Overall Experience!! Staff is extremely professional and polite. Never felt pressured to purchase and took the time to answer all our questions. I also want to add that we came in on a Monday and ask if the travel trailer could be ready by Thursday because we had plans to go on vacation with it over the holiday weekend. Front and demo staff made it work! It was gorgeous and ready to go for us by the date we needed it! We have already... enjoyed our TT twice this month.read more
01:07 30 Jul 20
My wife and stopped by RV One expecting little. This was our first stop in the Ft Myers location and after several days of looking for our next (fifth) RV we had just about given up. When we first walked in the door we saw upbeat people behind the desk and others eager to be helpful. Anna was assigned to show us the ropes. She was great, well informed, positive and helpful. She was not pushy. We were comfortable but Anna had nothing that... appealed. We discussed our needs and hopes. She said, let me discuss your situation with my Manager. He listened and said I think I’ve got it. He did. We purchased our fifth RV. This was a highly positive experience. All staff members who worked with us were above responsive. We can’t say enough positive about this business and it’s management. We trust them and give them the highest marks. They are positive without being pushy. They listen to your needs as contrasted to trying to find a place for you in their box.read more
15:18 26 Jul 20
GREAT sales team, GREAT customer service, GREAT finance team, and GREAT product. Thank you!
10:04 24 Jul 20
Highly recommend this store for anyone needing replacement parts or shopping for their next or new rv. Their fine friendly sales staff went above and beyond their services to making sure I had the right part for my installation needs.
03:39 23 Jul 20
This was our first purchase and we were so confused and shopping not only for price, but for what we wanted as far as the Floorplan... When we arrived at RV one in Frt Myers we were greeted with a upbeat sales staff. It was a positive experience from the very beginning. They not only had what we were looking for, but they had the best price around. We are now happy campers😁 And very satisfied. Roxy is the best.....
22:12 22 Jul 20
this is Todd Hardy I have bought two rigs through RV 1 today I bought my friend out to take a look and he bought a $50,000 motorhome it's a good dealership they seem pretty fair please ask for Terry she's wonderful day
21:12 20 Jul 20
Paige gave me the best experience in buying an rv that I have ever had. She was there for me every step of the way she even picked me up so I did not have to worry how I could make picking up the jayco work. She was knowledgeable very understanding with my doubts and concerns . The best of the best. Thank you Paige your caring attitude is rare.
16:01 20 Jul 20
Two visits and two totally different experiences. First visit we spent an hour walking the lot and not one person approached us. Today was perfect. We were met by the sales manager almost immidiately and he introduced us to Brian who is a great salesman. We will be back.
17:43 14 Jul 20
Excellent customer service
19:04 06 Jul 20
My wife and I decided to start traveling about a year ago. At that point we debated on what type of RV we wanted. If you've ever done this, it is a daunting task. Through research we decided to visit RVONE in Myrtle Beach. What a pleasurable experience it was. Our sales person was Megan Snead. Megan listened to our needs, both from a traveling and financial standpoint . She was outstanding. The entire staff to include Finance and Service... went out of their was to make us feel at home. I would definitely recommend this dealer to anyone. By the way, we traveled over 150 miles to do business with them.read more
18:26 30 Jun 20
This isn’t something I do often, but feel this is needed. In today’s world most businesses have forgotten about the Customer Experience and what it means to truly provide outstanding service. We also live in a world where it is easier to cast hate and blame on someone, or some organization because we didn’t get immediate attention.I would strongly recommend doing Business with Buffalo RV. From start to finish, and even after. First Jason Jones... was top notch and listened to all of our needs, recommending multiple RVs that would fit our needs, also providing great insight into aftermarket products to improve our towing and camping experience. I also received amazing care from, General Manager, Mike Watkins. We had a slight issue with our unit, and Mike was there to help. Even during some busy weekends, Mike made sure to take care of us. He truly understands what it means to provide amazing Customer Service, turning what could have been a horrible experience into a customer for life. I would strongly recommend Buffalo RV for your next Camper purchase and service needs. Thank you Jason and Mikeread more
17:41 30 Jun 20
My husband and I just purchased a class A from RV one and so glad we did!! We have been to many other camper places and bought many campers from other places but was never treated as good as we were at RV one! Ron is the nicest salesman we have ever had! He took the time to answer questions we had and never once felt pressure to buy. Loved talking with you it was like talking with family! Dan the finance guy knows what he’s doing! Thank you for... everything! Brenda thank you for going above and beyond with help and answering my question! You can tell David the demo guy loved his job and took it serious. It was nice to know what we were doing when he was done! Shane in service it was brief working with you and I’m sure if I need anything you will be just as kind! We felt like we had new family members when we left! Thank you all so much and keep up the wonderful family feel of your place!!!read more
23:57 27 Jun 20
We bought our first hybrid camper (2020 Rockwood Roo 235s) from RV One in Alachua Fl. We pretty much knew what we wanted but wanted to check out some floor plans for ourselves. Our salesmen, Phil, was no pressure and let us look around without being by our side every minute but he did answer any questions we had. The buying experience was very straight forward and I appreciate their honesty. They also installed a slide awning that did not... come with it. Their team did an awesome job making sure that everything on the camper is working (which is a blessing since we live 2 hours away) and did a thorough job of showing us everything.I highly recommend them if you are in the market for a Travel Trailer or RV!read more
Diana Cuy Castellanos
18:30 25 Jun 20
Awesome parts customer service. Thank you Cody and Toby for your help.
21:10 24 Jun 20
Brian,Brenna,Ivanna and others made the rv buying without any stress. Brian and Brenna still helping after the purchase with some learning about the Dos and don’ts of operations.We are average in digital world so have much to learn. Hope to get more support or any resources where we can get the support if any issues.I would recommend to my rv buying friends this dealership. Wish u guys much success.
18:22 24 Jun 20
This is My second purchase from Rv one. A year and a half ago I purchased a 19’GeoPro travel trailer from their Tampa location and everything from their introducing themself to driving it away was excellent. 18 months later when deciding to upgrade to a FW, I immediately went to another couple of Rv ones locations to start my search. A couple weeks into it I heard that Rv one was opening a Fort Myers location just a few miles from where I live... and the day they opened I went and met Shawn ( Branch Manager ) . He was very professional,knowledgeable and personable from that second on. It was a real pleasure, once again to deal with Rv one. Shawn and the owners of Rv one were more than fare. I feel that you will not get treated better anywhere else. Your shopping experience will not be pressured and you will feel very welcome there. All units are kept open and unlocked , unlike almost any other dealership, throughout the day of operation and you can feel free to take your time to get a good feel of what or what not you may be looking for to meet you camping desires. Happy camping.read more
22:57 21 Jun 20
Great experience!! Spent lots of time answering our questions!
21:12 16 Jun 20
Friendly, knowledgeable staff!
21:16 14 Jun 20
The Jayco 34G is the third RV we have bought at RVONE, Sarasota. Nick is a terrific sales person since there is never any pressure. He will spend as much time as you want and if you buy, great, if you don't it's no big deal. Do you have a dog? Bring it along. All the staff is pet friendly and accommodating. From the reception you get when you walk in to Dan in financing and Shane in the service department you get the impression that they are... there just for you. Rich Doscherread more
C J S
00:10 09 Jun 20
So far so good. Nice dealership, well staffed. They did everything they said they would and the unit was delivered tight everything's as anticipated.
Macca The Legend
00:53 01 Jun 20
What an awesome bunch of people! Amanda, Dan, Shane, David - especially David! This was my first RV purchase, coming from a bad experience with Dixie RV. What a difference! RV One matched the price, allowed me to run all my tests, David (service tech) helped me in a proactive manner while running some pretty extensive tests. What an awesome guy! Amanda (sales) what a nice and pleasant interaction! Shane, the Service Manager, super approachable,... very proactive, caring to make the entire experience a great one! When I usually read glowing reviews, I take them with a grain of salt... well, ask for these folks by name, you won’t be disappointed!read more
21:24 30 May 20
Service was great selection was awesome great deals and the friendliest sells people would definitely recommend going there!!
21:06 30 May 20
The place seems clean and well organized. Friendly Sales and service staff. Shane, the service manager was awesome!
04:58 27 May 20
Purchased a toy hauler from RV One and did my demo today, I couldn't be more excited. I Received outstanding service from everyone there and actually enjoyed the experience. Ron was my sales rep and he did an outstanding job communicating through the whole process including sending me extra photos and information when I asked. Dave was the tech that completed my demo and spent over an hour walking me through each system making sure I understand... how to use them and answered all my questions. He also gave me plenty of advice on how best to winterize it and tips for maintaining the systems. Other folks like Brenda managing the office and Shane in services as well as Dave in finance, were very helpful and did an excellent job keeping in contact and answering my questions at each step of the process. It was a lengthy process like any major purchase but everyone at RV One was very professional, friendly, knowledgeable and helpful each step of the way. I couldn't be more satisfied with my purchase and pleased with their service. Wish I could give you all 6 stars.read more
14:24 23 May 20
Ron and Shane at RV One took care of this first time buyer. Not just in the sales department but also Service. They always answered my call even after purchase. Very Happy with our Jayco RV and can't wait to hit the road!
22:19 22 May 20
If I could give these guys a 10 Star, they've earned it! We had a very specific price range, and a very specific set of needs , for our family..2 kids, 2 adults, and lots of excitement and miles to go! Something that's always been a dream to do..own a camping trailer! No more rentals! Yay! We were past delightfully amazed at how quickly they were able to not only exceed our needs, but met our budget exactly as we needed. I'd highly recommend... going in and talking with these guys (and gals!) , checking out their inventory, but more importantly, just tell them what you're looking for, and the range it needs to be..how you're planning to use your camper, and let the experts really exercise their expertise and 7 dealership muscle 🙂 We were floored! We've discovered an honest dealership with knowledgeable, helpful , friendly and fun staff.. Kinda like our Chevrolet dealer up the street..we've found a place we'll be using as our go to from here on in..Its a bonafide good neighbor dealership..and they're dedicated to matching you up with what you're looking for. Thanks for helping us make this a reality! High fives and thank you from The Davis family! :-)Happy campers..Jeff, Teresa, Christina and Michael!(plus 2 pets..who'll be camping with us! 🙂<3read more
18:32 22 May 20
Had a great experience, Brian and Cheryl in sales were great!! Brenna in Finance was a pleasure. Brian in service was knowledge and answered all our questions. This whole process was fun and enjoyable, thank you everyone who made this purchase a good one. We will be back!
05:03 06 May 20
Great place, honest workers.
21:22 04 May 20
This dealership is the best. I had a great buying experience from start to finish. I could not be happier with the cost of my camper. The manager jumped in and really helped made the deal work for me. The Finance manager got me a great monthly payment. I didn't realize how inexpensive the payments would be or I would have bought one sooner.
20:39 02 May 20
Just wanted to do a shout-out to Mo in the service department. We were traveling to visit family in GA and our coach battery died when we were at the gas station. We stopped by late on Saturday afternoon right before closing and there wasn't a technician available or diagnostics available, but Mo took a look at our battery anyway. He told us what he thougt the 2 most likely problems were and what the fixes were - both of which we could do since... the service department wouldn't be open again until Monday. This is in stark contrast to the Camping World, where we bought the RV, which just said sorry, make an appointment on Monday. Great customer service at RV One even though we weren't paying customers! You guys rock!!! Would buy here instead of Camping World next time.read more
20:39 30 Apr 20
So glad we contacted Mike Mueller at the RV One Superstore in St. Augustine. We were skeptical at first because it was a long distance deal. We're in Upstate NY and our Son said to give Mike a call. A great experience from the negotiation to the delivery! Mike was right on top of things, coordinating the sale, demo and delivery from Florida to NY. He was also very responsive to any questions or concerns. I would highly recommend you go and see... Mike for any RV purchase!!read more
20:26 20 Apr 20
We had a great experience buying our first travel trailer from RV One in Myrtle Beach. Everyone was super friendly and made us feel comfortable with the whole process.
19:43 18 Apr 20
We have been planning for over a year to buy a retirement class C. After much investigation we settled on a Jayco 29XK. Ron was our sales person and was absolutely the most accommodating person ever, from start to finish he did everything in his power to make our purchase seamless. The entire Staff stood tall and we highly recommend RV 1 Superstore Sarasota to anyone looking for quality product, attention to detail and service after sale.
20:49 17 Apr 20
I would like to take a minute to commend Jared and the team at RV One St Augustine. Jared is a true gentleman and worked tirelessly to help me find an motorhome. I must have called him over a dozen times and had him send me pictures from the lot. His sales manager James and Matt from finance were also amazing people. They have a customer for life from me.
16:03 13 Apr 20
My wife and I went to the Tampa RV show in January looking for a camper and met David Scata of RV One of Sarasota. We told him what we were looking for and he showed us a 2020 Crossroads Sunset Trail. He was very knowledgeable about the camper and very jovial and friendly. ( He even offered me cookies, which was a big plus for me). He made buying the camper a very enjoyable experience. He worked with us to bring the price to a point that was... agreeable and we purchased it. Even working with the finance guy and filling out the paperwork was easy. We took delivery a week or so later at their facility in Sarasota, Fl.Upon inspection, although it was the same model, there were some option differences that were not in the one we looked at, which can occur when they have several in stock and only bring one to a show like this. The refrigerator was not the 12 volt stainless steel one we saw but the standard gas/electric model, and the DVD player/radio was a standard radio and the pet station was not included. When we pointed this out, Dave immediately worked to make us happy. After some discussion, we agreed to a monetary compensation if we took delivery and we accepted the offer. It did, however, take over 2 months and several phone calls for us to receive our check.While these types of hiccups occur in business, how it is handled is the most important part. Throughout my dealings with RV One of Sarasota the people have been great. Starting with Dave and his friendly but business like demeanor I felt like I was buying from a friend not a salesman. When I took delivery of the camper the Service Manager, in a professional and informative manner, took the time to show me the ins and outs of the camper and how to hook it up.Since I was licensing it out of state Brenda, the office manager, provided me with a complete package that I needed to license it in my state and later called to make sure the process was going well.While I did say the refund took awhile Brenda worked with me, kept me informed, and made sure that it finally got to me.While some would think my purchase was somewhat troublesome, I have been in business long enough to know that problems occur and how the people handle them is sometimes more important than a trouble free experience. The people at RV One excelled in this area.Overall my wife and I were very happy with the service that we received and the people that worked with us to make our purchase a pleasant one.read more
14:11 09 Apr 20
I purchased an RV a week before RV One took over the business from Palm RV. They were the best! My salesman was Greg and the sales manager was Jeremy. I told Greg what I was looking for and my price range and immediately took out and showed my 3 RV's and all 3 were winners! We picked out the one we wanted and within an hour the deal was done. Jeremy came over and introduced himself and helped with the sale. They even delivered and setup the... camper at my campground free of charge.I hope RV One keep up their good work.read more
13:14 08 Apr 20
I was very pleased with RV One and the time they took covering all the amenities of our new Jayco camper. They made the process of trading very easy and their customer service is great.
13:47 02 Apr 20
I had a very pleasant, professional and satisfying experience dealing with Shane and RV One in Sarasota. I am grateful that Shane was the service representative that so professionally handled my RV issues. The work as promised was done timely and cost efficiently. Thank you Shane for helping to make the purchase and service of my RV a better experience.
David H. Bain
14:39 01 Apr 20
What a terrific introduction to the RV world we got at RV1 Superstores Sarasota. Everyone was so friendly, especially Amanda P., our rep, who patiently answered every question, was generous with her time, and made everything a huge pleasure--even our exciting (!) first drive ever of a 24' motor coach, in crazy "Ben Hur" like Sarasota Tamiami traffic. Thanks so much, Amanda! You're a peach.
21:10 27 Mar 20
I have had RV's for 20 years. Travel Trailers, 5th Wheel Toy Hauler, and now Class A motorhome . Never have i had repair work finished the SAME DAY that i brought the RV in until now ! Had some electrical issues that had to be taken care of before using My RV.Harry the Technician not only repaired it in a timely fashion but explained in detail what happened and how to prevent it from happening again.BIG 5 star to Harry and the rest of the team... at RV One in Gainesville.read more
01:36 17 Mar 20
Nice people, good selection of campers of all prices ranges.
15:56 07 Mar 20
Low pressure sales, honest deal making, clear process, and attention to detail. It's not about who you know or who you are, just that you want an RV and a comfortable experience. Respectful of time and situation.
01:56 07 Mar 20
RV One Superstore is amazing! We got turned down by another dealer, came here and were almost instantly approved! Ron and the rest of the guys worked with us to find something we actually liked. They are not like most dealers, pressuring you into buying something you’re not sure about, they care about their customers and really know how to do business right! I highly recommend them for Camper and/or RV purchases.
21:48 28 Feb 20
Amazing service and great staff - we are away from our home base and had an issue with our trailer. They took us in on shirt notice and sorted out our issue and had us on our way. We were so grateful.
19:25 23 Feb 20
Great experience. Didn’t buy anything, but the sales guy was helpful and not too pushy. He was new, but still relatively knowledgeable and honest (Phil). I will definitely give them a shot when it’s time to make our buying decision.Great selection too. A lot of Airstreams to choose from - new and used. Had a lot of other backup options as well. Big inventory to choose from.Definitely going back.
23:55 21 Feb 20
Roxy and Jason are two really great people to work with. Very honest and understanding.If you are looking for a RV see Roxy.She takes her time and listens to your needs. She is not one of those pushy sales people.I highly recommend Palm Rv
23:01 20 Feb 20
Just got our motorhome back from having some warranty work done.First: we did not purchase it from Palm RV.Second: the problem was one that was "supposedly" fixed where we did buy it. (A very well known, gigantic dealership where they brag about 300 repair bays. And, they had it for 3 weeks.)Palm had it for 5 days. Fixed.Bruce in the service department was incredibly accommodating and understanding and knowledgeable.We were also fortunate... enough to talk to Kevin. The man who worked on it. We received more information, from Kevin and Bruce in the time they took with us, then we did when we purchased it!!These guys are absolutely the best!!Thank you very much Palm RV!!My advice to anyone who's thinking of purchasing an RV: check out the service department. Then go to Palm RV. They know what they're doing!read more
18:49 18 Feb 20
17:15 18 Feb 20
Excellent service honest dealer. Jason and Roxy are the best. Totally recommend Palm rv
02:11 11 Feb 20
BEST OF THE BEST! TOP NOTCH SERVICE! EXCELLENT PRICING! THE BEST SELECTION! FRIENDLY & PERSONABLE! If your looking for a new or used Motorhome, Fifth wheel, Travel Trailor, or anything RV, Go straight to RV One of Gainesville. Trust me I wasted my day at other lazy and general dealers, and within minutes my sales person and his Manager Eric Hodes found me my perfect RV and got me within budget, saving me almost $10,000 compared to the other... dealers. Michelle in Finance was awesome. She fought to get me the best interest rate (helping me save even more) and made the process fast, easy, and fun. Trust me, if you don’t buy from RV one you paid too much. I don’t normally write reviews, but I was so impressed by RV One, especially Eric Hodes and Michelle, the RV selection, the attention to detail, and the not pushy education friendly atmosphere, I felt I had to share my experience. In my view RV One of Gainesville is the best RV dealer in Florida by far.read more
12:06 09 Feb 20
Very helpful people. They told me where to buy parts for my camper directly so I could get cheaper pricing. Great guys to chat with.Edit: this review was for JD sanders. Not this place. I don’t know them yet.
10:48 07 Feb 20
Clean and neat. Staff was very helpful.
21:31 02 Feb 20
Josh was very informative and had an non pushy approach
22:40 27 Jan 20
It was after closing on a sat. Parts answered. I was desperate for a regulator so I would have heat. They allowed me to pay over the phone and left it for me to pick up. Excellent customer service. I will definitely use them for all my needs.
20:18 20 Jan 20
Family run and very friendly 👍👍
16:18 18 Jan 20
Great people's, great service & willing to help out however they possibly can on finding the right fit for the Family to travel comfortably.
02:26 01 Jan 20
Great guys great customer service great place and always friendly
17:32 24 Dec 19
12/2019 No longer Ocean Grove. New owners. No discount on purchases as before, will be comparing Camping World for routine maintenance, service & purchases going forward. Disappointed with change.
00:15 19 Oct 19
All we can say is thank you to all!! Shawn Rockwood was our sales representative, very informative, kind an professional highly recommend him! Rob gave us our tour when we went to pick up our RV he did an excellent job! Moe in the service department guided us on things we needed, he covered it all!!
19:36 22 Aug 19
Buen sitio excelente atención y buenos preciosGood site excellent service and good prices
18:58 03 Aug 19
Highly professional operation, much more knowledgeable about their product line than most dealers. No pressure. Haven't utilized their service center, but great experience in the sales department.
17:19 17 Jul 19
Great place to shop for your new RV. Go by and see Shawn today he will get you the best deal. Robbie in the service department will also do a great job to take care of you also.
21:40 30 Jun 19
A couple months ago my husband and I purchased a 2019 Dutchman ultra light zodiac from Orange grove RV in Saint Augustine Our purchase transaction went down with no effort, we found exactly what we wanted for a competitive price. (And trust me we looked at in a lot of RVs. Traveling from Saint Augustine, Jacksonville, Orlando, Sanford, Daytona, etc. ). Quality and price were two of the major purchase points. We were skeptical that the... smaller family owned store would not be able to compete with the large mass produced RVs stores but we were definitely pleasantly surprised, they beat the large competitors prices and the transaction was effortless. We had an issue with the awning collapsing when we put it out just weeks before we were planning to take our first camping trip and Robbie Dotson made multiple phone calls, had parts shipped overnight, enabling us to have this completely repaired through warrantee in time to get to our reserved spot. After our test trip we have since found a couple more minor issues that need to be tweaked and we will be heading up there again, looking forward to the same type customer service we’ve been provided so far. A+ !! Keep up the great work !! I believe It’s all about customer service, apparently Orange Grove RV’s feels the same way !!😍. Sincerely, Kent & Michele Watson Codlingread more
20:18 29 Jun 19
Great place. Staff are knowledgeable and friendly. Enjoyable experience.
15:14 26 Jun 19
17:30 31 May 19
A very special thanks to Robbie in service to squeeze me in today by replacing my roof air. My grandchildren thank you!!P.S Thanks for saving my marriage 🙂 Alwaysgreat pleasureOnce again, thank you for squeezing me in again last minute and fixing my AC. Special thanks to Robbie, Randy , moe and Lexi.