Testimonials

Lee Nelson
Lee Nelson
18:51 12 Jun 21
Let me start by saying that GRACE IS "THE BOMB" Over the past year we have visited countless RV stores, dealt with countless sales people and walked through hundreds of RV's...with no luck, most times barely getting a call back. Grace worked around the clock checking both new and used to find us exactly what we wanted, while keeping both our wish list and our budget in mind and within days we found our perfect travel trailer. Thanks RV One and... Grace!!! Special shout out to Chuck who gave us the most amazing RV Demo.The Nelsonsread more
Colin Ward
Colin Ward
15:20 12 Jun 21
Large, capable RV store. Yes, we bought one....
Matthew Bayles
Matthew Bayles
22:27 10 Jun 21
I worked with Greg in sales he was a huge help. Found me what I needed got me into the toyhauler I wanted. If you need any sort of camper or RV Greg is your guy!
Millie Marrero Official
Millie Marrero Official
12:46 10 Jun 21
Great place, good deals, Oscar is the best.
Linda Schlieder-Duncan-Carr
Linda Schlieder-Duncan-Carr
01:51 10 Jun 21
I purchased my 2021 Jayco Greyhawk earlier this year at RV One. After several camping trips I discovered a few things that needed attention. I called the service department and got Russy Persad. When I arrived for my scheduled appointment, Russy went to the MH with me. We did a complete walk around and walk through while I pointed out all the trivial and not so trivial things that needed attention. He spent time listening and understanding... my concerns. He even tried to remedy one issue on his own by googling and watching you tube videos.Parts were ordered and knowing I was going on a cross-country trip in about a month, he could not promise they would arrive in time, BUT he would do his best to make it happen. He kept me informed as to the progress of the repairs and about the ordered parts.He informed me that everything was completed, I could pick up the MH on the day I was hoping to!!! He double checked the work himself.Russy went above and beyond to help me get my MH back in time for my upcoming Journey. His communication skills, his professionalism and kind heart make him an incredibly special person.Thank you Russy for seeing that my Journey will happen.read more
Peter Grogan
Peter Grogan
15:25 09 Jun 21
We had a very good experience with our recent Airstream service at RV One in Gainesville, FL. First, we are living full time in our camper and they were very considerate of that constraint, and were able to work us in to their schedule quickly. The checkin went hitchless- they were expecting us. Then the technician did a slow and thorough job assessing each of the three issues we needed help with. Parts were in stock for one issue and it was... immediately repaired. The next two issues were repaired while we waited. Overall polite, professional and competent. We are very satisfied and recommend them highly.read more
Richard Osborne
Richard Osborne
15:11 08 Jun 21
Courteous, prompt, and timely repair
Angelia Holton
Angelia Holton
01:45 08 Jun 21
It was an amazing experience, I will definitely return to this store
Josey
Josey
15:51 07 Jun 21
We have a 4 year old motorhome that had a defective rear camera. I called Buffalo RV (West Seneca). The gentleman tried to help me by explaining how I could figure out if the camera itself was bad or if it may be the wiring. I couldn't figure it out so he said to bring it in and they could quickly tell if it was the camera but would have to order one if it was defective. I would have to bring it back in when the camera arrived. I brought it in... that week and even though they appeared extremely busy called within an hour and said that the problem was that a "critter" chewed through the wires. He said that it was an easy fix and if I wanted them to proceed, it would be ready in a hour. They called about an hour later and all was repaired. I HIGHLY recommend them for repair work. Thanks, Buffalo RVread more
Christina Russell
Christina Russell
14:54 07 Jun 21
We purchased our first travel trailer from RV One and this place is awesome! Our salesman Adam Clingan was very helpful in finding us just the perfect one for us and was very knowledgeable when it came to answering all our questions. It was really nice that we could look around at all the campers without any salesmen breathing down our necks like some other places, everyone has been great and we do stop in from time to time to shop for... accessories and will continue to do business there.read more
Russell Lavoie
Russell Lavoie
17:31 05 Jun 21
Are we so helpful and very nice
Steven Smith
Steven Smith
14:53 05 Jun 21
Excellent service. Greg was a very helpful and informative in with our purchase.
Damien Otto
Damien Otto
21:56 04 Jun 21
Grace is a excellent saleswoman that lives the rv life , no pictures of new travel trailer yet, but a few of a smoking hot blonde
Adele Morris
Adele Morris
18:35 04 Jun 21
Our experience at the service department was great. Our repairs was completed in a timely manner. Charles W. Was our service advisor and kept us well informed.
Howard Olds
Howard Olds
19:43 02 Jun 21
Very clean
Randell Morrison
Randell Morrison
15:03 02 Jun 21
I delivered a new NEWMAR Canyon Star from Indiana to the RV One Des Moines location. Having survived 70 days in care facilities beds from Covid double pneumonia earlier this year, my legs are still very weak from the atrophy. I parked right in front of the door and explained to the first person I encountered who was Jake, General Manager, that I would like to carry my luggage inside so I wouldn’t need to walk so far from the check-in area. He... told me he would get someone to help me by moving the unit after I came inside.Meisha , was the ambassador of care to whom I was assigned. She not only professionally introduced herself whilst I was completing the delivery paperwork, but sat down at the table with me and made me feel at home: telling me where the coffee, water, soda, restroom, etc were located. She was such a pleasant hostess, it was as if I were a guest in her home.Another distinction I noticed is that everyone in the dealership was dressed nicely and professionally. The observations I made do not occur by accident ~ these are clearly purpose~driven. If I were researching to acquire a recreational vehicle, I would derive comfort from a group of individuals who are paying attention to detail as if they were a top sports team.Thanks again to Meisha for the exemplification of how people should function in the serving of their clients. You give me hope for the next generation.read more
Randy Jones
Randy Jones
21:07 01 Jun 21
Great selection 👌
Kath Ragazzo
Kath Ragazzo
15:04 01 Jun 21
Just want to say that Cheryl in sales was extremely helpful in finding us our Class A Motorcoach. Cheryl was so patient with us with our millions of questions and calls, especially with us from Jersey. She is certainly an asset to RV One. Thank you
Jacob Maltby
Jacob Maltby
20:28 31 May 21
Made an appointment with Ms Whitney. She was very professional and attentive over the phone. I had a service and detail badly overdue she got me in right away. It seemed like she was a big deal but made RV one an even bigger deal which I respect. Thanks RV One and thank you Whitney.
Heather W
Heather W
14:36 31 May 21
We stopped by RV One in Tampa to look at a used Grand Design and Greg was our salesman. He was wonderful, walked us through the trailer, answered all of our questions and we purchased the travel trailer. Pickup was in two weeks and Greg communicated with us throughout the process. We hired a private inspector to check the camper prior to pick up and everything went very smoothly. They had the camper hooked up and ready for the inspector. It was... such a smooth process. We came to pick up and Raul walked us through the camper, explaining how everything worked and was very thorough and helpful. There was a mix up with the hitch and he sorted it out and fixed it immediately. Overall-great experience!!read more
Helenara Prati
Helenara Prati
20:53 29 May 21
My husband, 3 cats and I needed urgent assistance to an RV we purchased from this dealer in Orlando a month ago. We stopped by to this store without an appointment and Michael Parenti provided the best service ever. He inspected all possibilities during a busy schedule time, and in the end with an additional help from another technician (I believe David) we had our problem solved by both. I highly recommend this RV dealer to anyone who may... need their service. Thank you for your great help!read more
Austin Vedder
Austin Vedder
19:53 29 May 21
Russ Persad is all I can say when it comes to great things about this dealership this man went above and BEYOND for me as a customer he has single handed completely changed my entire experience at this dealership absolutely phenomenal customer service very timely manor and this man saved me 1500$ I can’t say enough about how he changed my experience here if you need anything service related ask for Russ make him the service manger!!
Anthony Brower
Anthony Brower
16:16 29 May 21
We did not purchase an RV nor try. We just wanted to see the models. We got a nice greeting and then they let us look at all the models without someone following us. It was really nice. I will come back here when I am ready to purchase.
Daniel Brown
Daniel Brown
02:56 29 May 21
We spent a total of 3 days looking at RVs. We never ever felt an ounce of pressure. The first time was several months ago when we just wanted to get a feel for each type of RV and we all knew we were not there to buy. About a week ago we visited Camping World and had another excellent experience (we loved a Forest River Saber 5th wheel with bunk house) but we wanted to check the Grand Designs over at RV One because it had been months and the... Grand Designs left an impression. Still loving that Forest River Sabre Bunk House for a truly excellent floor plan. So great people in both locations and great units. We spent a good long while and again never a drop of pressure. We decided to go with a much cheaper Grand Design Transcend Xplore because our vehicle could pull it, the quality feels excellent, the floor plan was right for us. Ryan was very helpful and gave his two cents and opinions along with informed features and benefits. Susie in finance was personable and helpful. We have kids and Susy bent over backwards (literally for the kids). All finance people have a job to do which includes providing financing options and sell financial products. We never felt pressured in any way and she was helpful in getting us the results we were looking for. There was a small mistake in the promotional poster recently printed and left in the RV and they quickly and without conflict found a common good solution where we were happy and maybe even pleasantly surprised as it was discovered after paperwork was half-signed. Ryan speaks the language that I like in business which is not transactional but relational. We bought darn near the cheapest trailer on the lot and certainly the cheapest in this category and yet they valued us as we did them for the beginning of a good business relationship where I feel comfortable knowing we can resolve things quickly, with common sense, and a sense of willingness to work together because in the end it is good for them, for us, and maybe even for you.read more
Jville Morgan
Jville Morgan
00:19 29 May 21
Working on a 1971 Avion these guys have been wonderful and helping me find the things that I need or how to get it.
Harry Hite
Harry Hite
18:43 27 May 21
I purchased a 2021 River Ranch fifth wheel from RV One at the Tampa RV show in January. I had it delivered in February and I am currently touring the west with my new River Ranch.I dealt with Eric the Gainesville store manager with the sale and he was very professional and courteous. In addition, I had several items installed on my rig for delivery and they were installed professionally as well.With all RVs there are some issues when you... purchase them and Leaston in the service center has worked with me to resolve my issues. When I arrive back east, Leaston has promised to fix a couple minor issues that have developed.I would recommend RV One and Gainesville to purchase and service your RV. I am very satisfied with the response, service and respect that I have received from RV One of Gainesville.Harry Hiteread more
Tina Hefel
Tina Hefel
18:41 27 May 21
I recently purchased a Rockwood Mini Lite from the DSM location. I was very pleased with Jill's willingness to make sure things went smoothly and was able to get on the road in a timely manner. Thank you Jill - 6 stars ratings
carol dawson
carol dawson
14:19 27 May 21
Very knowledgeable have toilet black tank clog told me what to use
Jeffrey Maturo
Jeffrey Maturo
20:23 25 May 21
Mike Parenti the service advisor made it all worth while! Thanks Mike!
Karen Niciu
Karen Niciu
21:30 24 May 21
We purchased a 2019 Jayco Eagle from Stacey this week she was great she got our purchase turned around quickly since we were only in MB for a week. She was very knowledgeable about all the trailers she showed us and was very helpful with our final decision. She ensured we were taken care of in a very timely manner. The service team at RV One were extremely responsive being be purchased used we had a few minor issues and they responded right away... I can’t thank them enough for a great experience in less than a week. We look forward to so many happy memories for my husband, myself and all of our kids that have the opportunity to come to Myrtle Beach and use it. Thanks StaceyKarenread more
Gary Parker
Gary Parker
15:52 24 May 21
Our salesperson, Jason was such a pleasure to work with. He kept us informed every step of the way. Very professional, and I highly recommend asking for Jason at RV One in Seffner / Tampa. The service Dept did a great job installing the 5th wheel in our truck as well. Love our new Alliance Paradigm.
DeeAnn Leanna
DeeAnn Leanna
14:45 24 May 21
We are snowbirds from Green Bay, WI who also have a home in Treasure Island, FL. We purchased a Mercedes Sprinter RV from RV 1 In Sarasota through Ron. Ron was an exceptional sales agent and took care of us from start to finish. We had some questions and needed service after our purchase and he went above an beyond to help us with our needs including helping us on his days off. We would highly recommend Ron and RV 1 in Sarasota for any of... your RV needs. Thank you, Cap & Dee Paschkeread more
Juan Gomez
Juan Gomez
09:00 24 May 21
My RV broke over the weekend. Philip helped out. He went above and beyond normal customer service. He took the time to find me the correct part. Thank you Philip. My family really appreciated the ,*
Frank Caraccio
Frank Caraccio
08:49 24 May 21
I took my RV in for repair. The staff was very busy but Phillip took the time to help me out. He was very knowledgeable . If you need any help I would high recommend him .
Jason Garry
Jason Garry
23:55 23 May 21
Excellent service I bought my unit about 28 days ago had a couple minor things on my RV that was not working. I had a morning appointment they had me fixed and I was on my way by the afternoon
Jeff Griot
Jeff Griot
12:50 23 May 21
Where others have fallen short RV one Buffalo has delivered! Ryan Conroy was awesome in taking the extra steps in setting us up for a manufacturer recall service stop for down the road. They helped us out with a number of small issues to them but that were big issues to us! If you're looking to purchase an RV I can't imagine a better place because service is paramount when it comes to owning an RV!Thank you for such a great service experience!
Robert Halferty
Robert Halferty
02:05 23 May 21
Great people to work with.
Melanie Kenny
Melanie Kenny
18:43 22 May 21
I am from NYC and was visiting Sarasota in February, when I decided to go RV shopping. After returning to NY and contacting many other dealers nearby and a couple hours away upstate, I knew RVOne in Sarasota was the answer hands down. Ron from RV One was in constant contact with me and helped me purchase my dream RV last week! Needless to say, I flew back to Sarasota to drive this baby home because no one else was as great as Ron and his team at... RV One! Thank you x a million!!!!read more
Sheryl Idema
Sheryl Idema
22:10 21 May 21
My husband and I had an emergency on the road this morning and RV superstore was the closest stop. I can not say enough about the over and above help we received from Jacquilyn. Oh my goodness. She tracked down the exact parts we needed and was amazing in helping us get them ordered to be delivered down the road in CO where we are headed.She and her amazing technician (don't know his name) worked non stop to help us. They were professional,... kind, intelligent, and so very helpful.Stop at this places service department.read more
Sonya Ashe
Sonya Ashe
23:13 19 May 21
Cam was great and friendly.
Sue Bischoff
Sue Bischoff
20:17 19 May 21
Gabby was such a pleasure to work with. She is a great salesperson and put together a great video of the RV were were interested in before we went to RV One to look at it. We ended up buying it and love it. Thank you so much Gabby!
K. Rebecca Martin
K. Rebecca Martin
14:42 18 May 21
Smaller than Camping World but they are new. Located across from Pirateland. They have smart service people and fair-prices. That's a difficult combo to find in RV repairs.
Stephanie Allen
Stephanie Allen
10:47 18 May 21
Very nice salespeople. Didn't find what we were looking for but they still answered a lit of questions for us.
David Lancette
David Lancette
01:21 18 May 21
Very courteous and professional, the sales associate and finance manager spent around 6 hours with us and never seemed rushed. She showed us a dozen RVs. No pressure sales and got approved for a huge loan with no hassle with a fantastic interest rate.
Linda Grable
Linda Grable
19:45 17 May 21
Great people and friendly people.
Cynthia Racicot
Cynthia Racicot
22:12 16 May 21
They where very helpful
Claudia Smith
Claudia Smith
22:58 15 May 21
Drew Vance spent a lot of time with us showing us our options and giving us the pros and cons of each. Excellent customer service and really listened to what we were wanting in an RV.
Clayton Nadeau
Clayton Nadeau
13:20 15 May 21
We were having issues with our television not receiving channels and radio not working. We were camping near Buffalo, NY and decided to stop by RVOne Buffalo and talk with them for advice. Ryan Conroy told me what to check for and said if I still had a issue , because we were passing by on our way to Montana, he said he would take a look at it. It turned out there was a bad fuse and a bad connection under the television. But when Jayco built... this unit they managed to miss label the fuse panel so Ryan had to trace the wire to figure it out. Thanks Ryan for taking the time to help us out. Since we purchased our 2018 Jayco 27.5RLTS fifth wheel at the Albany store, both facilities have been very helpful with the many issues we've had with this camper. I would purchase from them again, just won't buy a Jayco product.read more
Karyn Riba
Karyn Riba
00:09 15 May 21
We could not be more satisfied with the purchase of our new Jayco from RV One in Tampa. Our saleswoman Stephanie Lewis made the entire buying process very easy. We never felt pressured and we always felt she had our best interest in mind. During the process Stephanie always made herself available to answer our questions and she was constantly following up with us. This has continued even after purchase. Our hot water heater went out during... our first camping trip. Stephanie made it possible to get a service appointment the next day with Rich Figuero.Rich was extremely professional. He and his team quickly found the problem and had us back on the road in less than 30 min. We are very appreciative of RV One and how wonderful they have made our first RV purchase. They are highly recommended.read more
sharon smithasl
sharon smithasl
21:17 14 May 21
It is always a pleasure working with the staff at this location I find my experiences here to be pleasurable especially when working with Felicia or Penny ... Always very professional, personable and very knowledgeable I definitely recommend
Tom Smitty
Tom Smitty
00:21 13 May 21
Philip in the service department went out of his way to help me. He took extra time tonight to find my parts even though the service dept was closed. Ask for him.
Chris P
Chris P
22:31 12 May 21
Lots of choices. Staff is nice . We're close to getting our 5th Wheel. We'll probably buy from here.
Brigetta McVicker
Brigetta McVicker
20:29 12 May 21
Chuck Addams was our Salesman. He was very helpful in our purchase of our 5th Wheel. He is very knowledgeable in the camping business. Go see him for all your needs camping.
Tina Bannister IA-DES MOINES
Tina Bannister IA-DES MOINES
15:17 12 May 21
Abby Folkerts
becky elert
becky elert
15:17 12 May 21
Abby Folkerts is always so pleasant and helpful! Top employee!
Staci Murphy
Staci Murphy
14:51 12 May 21
Abby is amazing to work with!
MELISSA HENDERSON
MELISSA HENDERSON
13:11 12 May 21
Abby Folkerts was amazing!! She went above and beyond her service and I would truly recommend her and RV One for the best service I have ever experienced!!!
han Whitlow
han Whitlow
13:02 12 May 21
Abbey is the sweeetest most patient person when dealing with first time buyers. She always makes you feel welcome and always has time for everyone.
Shelly Rakotz
Shelly Rakotz
13:01 12 May 21
Abby Folkerts helped me out so much! Thank you for everything you did.
Edgar Villamil
Edgar Villamil
21:36 11 May 21
Great staff. Excellent experience.
David E. Velau
David E. Velau
01:50 09 May 21
Very friendly staff!! Clean and nicely setup. We just browsed the store and the lot. Saw some good ideas for dinner products we might decide to purchase. Will return next time we are in the area.
Ed Martin
Ed Martin
17:23 08 May 21
Took very good care of me.
Laura Sheldon
Laura Sheldon
10:37 07 May 21
We were able to purchase a new Jayco Precept 34G from this dealer after a terrible experience with Lazy Days-(canceled that order after broken promises). Jimmy worked with us to seal the deal. Shane was fantastic following up on any issues with the coach, and there were numerous as in any new RV, quickly so that we are ready to start our summer camp host duties. Great customer service and team!
Jan Darrah
Jan Darrah
16:31 06 May 21
RV One in Tampa will stand behind their products and not leave the customer with a warranty denial by the manufacturer. This is my second Jayco travel trailer and RV One has never charged me a dime and always fought to get items covered under the 2 year warranty. I appreciate the extra effort from the family business and the service department seeing issues to resolution. Thank you for the much appreciated customer service!
fred srock
fred srock
10:25 05 May 21
Bought a new one very friendly.
spider gamer
spider gamer
16:34 03 May 21
Good sales person
Born Again
Born Again
16:14 02 May 21
Gabby the sales associate is awesome ! She was very helpful and has genuine loving spirit
Madison Hedgecock
Madison Hedgecock
15:05 02 May 21
They fixed multiple issues with our motorhome in less than 2 days. On top of the fast repairs from the service department we were met with some of the best hospitality I’ve ever experienced from any dealership!
Taryn R
Taryn R
17:16 01 May 21
Good selection & the employees are always friendly. We've gone a few times to look but haven't found exactly what we are looking for yet.
shelby foister
shelby foister
17:10 29 Apr 21
Bought our 2nd RV from RV One this week from Adam. I wouldn't change a thing. I went in knowing what I wanted and needed and there was no attempt to change my mind. I was provided with the service and products I wanted and needed and the whole process was incredibly simple. Adam is great to work with and I'll buy from him and RV One again.
Steve Butler
Steve Butler
14:32 24 Apr 21
Rich, I wanted to send you a note regarding your team’s service after a mistake in the service department caused damage to my new Jayco 31 MB Fifth Wheel kingpin and my Reese Hitch. I am a manager in a customer success organization where we get exceptionally high NPS scores and as such I have very high expectations for customer service. I know that many RV Dealerships and their service departments do not receive very many good reviews or good... feedback, and as such, I felt I should take the time to thank you and commend you and your team on the way they handled my situation.As a first-time 5th wheel owner, I am not fully accustomed yet to the reaction and sounds that come from a 5th wheel orbital kingpin setup. My previous bumper pull trailers had an Equalizer hitch which made so many knocks and loud sounds when you make turns, that I am pretty much oblivious to sounds coming from the hitch. So you can imagine my surprise and sick to my stomach feeling I got when I arrived at Disney’s Fort Wilderness to see that my hitch was mangled and my kingpin had some buckling. This was late Sunday evening and your office was closed. That night and early into the morning, I was dreading how the call was going to play out with RV One and what hoops I was going to have to jump through to get my rig fixed. I called on Monday morning and spoke with Lori, who was very calm and responsive which started to bring my stress level down. She took down the details on the incident and advised you would call me back shortly after getting out of a meeting. Your response on that call less than an hour later was the definition of excellent customer service:- you acknowledged the issue and owned the resolution immediately and I was instantly relieved and felt valued- you assigned Lori and Scott to spearhead the coordination of ordering the parts and scheduling the repairs and again, I felt valued and relieved knowing that a plan was already in placeIt is one thing to say the right things to the customer, but it is another to deliver on the stated promises and communicate often with the customer. Your team did all of these things. That afternoon, Lori called me back and gave me an update. I also spoke with Scott in the parts department to give him details around my kingpin and he helped me solve my lack of transportation problem (just needed to remove the hitch from my truck – after removing 4 cotter pins/bolts and I was back in business with my truck). Each day following I would either receive a call from Lori or Scott on the status of the parts and the service plan. Friday, your service crew arrived at my campsite, reviewed everything with me, and got to work on switching out the kingpin and the hitch. Several hours later, they were done. I checked out of Disney on Sunday and drove my rig home and it was easily the smoothest towing experience I have ever had (plus not one single bang or loud sound coming from my truck or hitch).This Jayco is the 3rd RV I have purchased from RV One (Two from Tampa and One from Orlando) and I will continue to recommend and buy from RV One in the future.read more
Suzette Foister
Suzette Foister
01:14 23 Apr 21
Adam C is the best sales person there! ❤️ His communication was great and he really cared about helping us get what we really wanted.
Tracy Smith
Tracy Smith
18:01 22 Apr 21
If you are looking for an RV these are the folks you need to see. Great customer service, amazing amount of knowledge these folks will listen and but you in what you need.
Dave Varner
Dave Varner
17:21 20 Apr 21
Great customer service, friendly & knowledgeable salesman Thomas.
Donald Deitz
Donald Deitz
13:47 19 Apr 21
I originally purchased a new Jayco travel trailer in 2017 and had an absolute flawless experience with Tyler B. As my salesperson. This year we decide to upgrade to a larger 5th wheel so I reached out to Tyler again. He again was completely professional and accomidating when we were trying to decide what we wanted. After several calls to Tyler and many visits to look at different models we decided to buy a 2021 Dutchmen Yukon. We had to order... the exact one we wanted to after a small deposit in November it was ordered with expected delivery in March/April. When March arrived I tried calling Tyler to check the status only to find out that he no longer works there. I immediately got concerned since I was promised a few extra things to sweeten the deal. I ended up getting in contact with Mark Strolo who assured me everything would be taken care of as promised. Mark put me in touch with Mike Stramiello who would hand the sale and Mr Strolo would oversee everything to make sure all went smoothly. Mike and Mark bother we’re in contact with me frequently with status updates and it was delivered in early April. We did an initial inspection and found a few small things that needed to be rectified but nothing major from the factory. A week later we went for our demo. The demo went smooth we found a few more little things that were immediately rectified before we took possession of it. We finished some final paperwork with Mike S and John Sbardella who handled the finance end of the purchase. Before we left Mark Strollo came out to make sure everything was to our satisfaction and told me to contact him with any issues that may arise. Between Mike Stramiello, John Sbardella, Mark Strollo the purchase went flawless. And I can’t leave out Don in who works in the camp store who got me the accessories I needed. I will do business with Albany RV again.read more
Jack Ritchie Music
Jack Ritchie Music
07:27 17 Apr 21
I just purchased my first travel trailer here! Ron "the old man" was a great salesman and helped me get a good deal on my Braxton Creek Freesolo. He actually even snapped the pic below before I drove it off the lot! This is a small lot, but they seemed to have a good selection of travel trailers and many more RVs. There were a few initial hiccups with the financing and document signing, but overall the crew was friendly, helpful and made me feel... satisfied my purchase in the end. Should I need anything in the future or wish to upgrade, I would definitely return. All in all, if you're in the area I would not hesitate to head to RV One Sarasota for your adventure needs!read more
Martin Flannery
Martin Flannery
23:19 16 Apr 21
Very helpful and decent prices
Joshua Kling
Joshua Kling
12:22 14 Apr 21
UPDATE: Initially, as shown below, I did not have a positive experience with the service department however, RV One has done a more than satisfactory job in recovering the situation. Specifically, Cindy Delaney has been nothing but a pleasure to work with and has gone significantly above and beyond to make sure that previous issues and experiences were addressed and that all forward-looking appointments are taken care of in a way that is far... superior to any service I’ve received for my car, RV, or otherwise. Things happen and initially it was an unfortunate situation but the thing that matters is that they’ve truly demonstrated how much they appreciate their customers and what they’re willing to do to correct a negative situation. I would absolutely recommend RV One as their management has a clear commitment to customer service and in the event anything Would go wrong, they definitely have your back.I had a great experience with RV One in Tampa but after moving to Orlando, I brought our RV in for repairs. I regret ever coming for service here- the follow-up is mediocre, I’ve been insulted and yelled at by one of their service reps, and they make no effort to accommodate or provide any reputable level of service to their customers. I hate to leave a review like this because I know that things happens sometimes and no one is perfect, but I am writing this in hopes that others wont make the mistake that I did by coming here for service. I can say that the Tampa location is fantastic, a really great place.read more
Keri Reich
Keri Reich
22:27 13 Apr 21
We just purchased a Jayco from Roy Warson and he was THE BEST!!!! I am BIG into customer service and he truly blew me away. From the moment we met until we sealed the deal he was knowledgeable, friendly and made the ENTIRE transaction a breeze! He listened with patience to all of our questions and went WELL beyond what you would expect. He deserves more than 5 stars in my book.I highly recommend Roy to anyone! Call him and I PROMISE you it... will be the best experience ever!!!read more
Cupid Sparrow
Cupid Sparrow
20:04 13 Apr 21
I purchased a used trailer RV One had remodeled and it's gorgeous!My budget was not huge and they still had plenty of models to choose from and my sales woman (Stephanie) was amazing.We only ran into a couple issues when it came to picking up the trailer and their team went above and beyond the call to help me figure it all out.My new travel trailer is going to be home for me and my kids and when we're ready for an upgrade I will be looking... to RV One first!read more
Bob M.
Bob M.
19:18 13 Apr 21
My wife and I just purchased a new Class A Entegra Vision XL from RV One. I must say that the entire experience from our first visit with Ivonna and Brenna to our demo/orientation with Shawn could not have gone smoother. Our salesperson, Ivonna, was wonderful to work with, she showed us the available units, answering all our questions, and listening to our concerns. We never felt any pressure and not once did we receive those annoying calls from... anyone at the dealership. Additionally, Brenna could not have been more accommodating when it came to the financing details. She worked to get us the best interest rate and was not pushy when it came to the extras and add-ons. She was well versed in the process and pointed out what would be best for us as new Class A owners. She kept us informed in every step of the process and guided us to what she thought was best for our situation. We could not have been happier with the delivery process; Shawn spent a great deal of time going over the unit. He was very informative and did not rush through any aspect of the RV. He took all the time necessary to make sure we understood the operation of the unit, answered all our questions and it seemed like he took a sincere interest in making sure we understood the more technical areas of the RV. Overall we had a wonderful experience and the people mentioned in this review were a pleasure to deal with. Based on our buying experience we would definitely recommend RV One.read more
Donna Gowie
Donna Gowie
16:44 13 Apr 21
We just purchased our fourth trailer, a Jayco Jay Feather Micro 166FBS from Albany RV, and by far JONATHAN RASI was the BEST SALES PERSON we have ever had. He took the time to listen to what we were looking for, immediately showed us several options that would suit our needs. Jonathan was extremely knowledgeable, answered all of our questions and extremely helpful. If you are looking to purchase a new or used trailer, we would HIGHLY... recommend asking for Jonathan Razi. Jonathan, we thank you for your kindness, professionalism, knowledge and for making the purchasing of the trailer so easy. Donna and Danread more
charlie stuck
charlie stuck
11:14 13 Apr 21
Very helpful and knowable staff.
Dave Bray
Dave Bray
12:30 12 Apr 21
I want to send out a huge thank you to Ryan Mitch. These guys made sure our camper was fixed at the last minute when we were supposed to be on the road. And even a follow up phone call the next day. Thank you guys!
Pierre Rattini
Pierre Rattini
15:59 11 Apr 21
Stacy was fantastic 🤩 and we loved her helpful fun attitude. She was very knowledgeable and also not afraid to say she didn't know the answer to something. She then of course reached out to find the answer. We couldn't find a unit that we could tow with our truck that fit. Otherwise she would have gotten our business. Highly recommend you talk with Stacy for your RV questions and needs. 💯
chrystal erwin
chrystal erwin
22:17 10 Apr 21
Very friendly
Barbara Piersa
Barbara Piersa
20:21 10 Apr 21
Picked up our Jayco 264BH today. I am so impressed by the professionalism and knowledge of ourOrientation person Joe Gorney, he was so patient and professional. From explaining how everything works to things that may make it easier for us he took the time. Things we were told we needed and things we should do, he explained and made suggestions and explanations as to how or why we should or not do/get things. Now to service, very... knowledgeable and helpful. Explained the difference in items pros and cons. Worth spending the couple of bucks in store than on Amazon for piece of mind. I guess I should have started with our sales person Maria, explained the difference between models, let us roam the lot , was there for questions but never pressure to purchase. When we made our decision she was there with us every step of the way. Financing, (David was great too)to our walk through , kept in touch until we walked out the door to get in our truck towing our new Travel Trailer.read more
Catherine Schuldt
Catherine Schuldt
19:14 10 Apr 21
Good service
Whitney Rosch
Whitney Rosch
22:04 09 Apr 21
Very helpful sales staff, no pressure just information
Ben Ponte
Ben Ponte
11:55 04 Apr 21
We have had a pleasant experience with RV-One. We purchased a Jayco trailer at a great price and are very happy. The sales and service after were excellent.Special thanks to Shane Kellner for making the process easy and answering all my questions.Thank you all!
Ashel Mower
Ashel Mower
20:18 02 Apr 21
Cool trailers
Horace-Walpole Productions
Horace-Walpole Productions
14:23 31 Mar 21
Jacqueline Cleveland, RV1's Service Manager was the highlight of our experience with RV1.Whenever we had a serious question or concern Jacqueline was our go-to person.We wanted a hitch that RV1 didn't stock and Jacqueline took care of every aspect of securing that hitch for us.I hope RV1 knows what an asset Jacqueline is to their store.The stars I'm assigning to this review belong to Jacqueline.Mickey Kaiser
Dianna Baxter
Dianna Baxter
22:38 29 Mar 21
Didn't have what I wanted but will order for me. Thanks Brandon
DINO G.
DINO G.
18:52 28 Mar 21
Very friendly environment got lot of choices for RVs and campers. If you're interested in the camper RV this is the place to go.
Chuck Frey
Chuck Frey
13:26 28 Mar 21
I was very thankful for the entire effort of both the Alliance team and the RV1 One team in Sarasota all working together to make purchasing my Valor fifth wheel a pleasurable experience. Buying a large trailer in and of itself can be a harrowing experience. This purchase was not without some hiccups. However, Nick, Jan and Oscar went above and beyond to make the the pre and post sales a success. I was very happy with Carey in the service area... helping me out and getting us out the door. It was evident to me that he genuinely cared about me and my family's success as we were getting out on the road. We all have heard various stories of other RV dealers where the customer left with a poor taste in their mouth and as such was very vocal. I would say in this situation I was very happy with the way I was treated throughout the entire process and more importantly when issues did arise how they were addressed. Communication throughout this presales and post sales process was very good and for that I'm very thankful and that was one less stressful thing for me to have to deal with.read more
Chris Wojtasik
Chris Wojtasik
01:50 28 Mar 21
AWESOME support in the parts department. Very highly recommended. This is my new GOTO place for RV parts.
Eric Boughman
Eric Boughman
00:49 28 Mar 21
Derek B was exceptionally helpful and friendly when I stopped in to browse. He did a great job of educating me about features and what separates higher quality and value products. I walked in with little idea of what I might be interested in and came away with a very good picture of what to look for and what I want. Now to get my wife on board... (Pun partially intended.).
Pamela Northrop
Pamela Northrop
17:33 27 Mar 21
David vines was remarkable to us. Dealership was #1.
Trystan Buxton
Trystan Buxton
17:29 26 Mar 21
I just bought my first ever travel trailer from here! I am in love with it and the process was extremely easy and they were very helpful in helping me find the best travel trailer! Thanks to Trevor especially for helping me find my awesome travel trailer! He did awesome! Definitely recommend these guys!
David Schultz
David Schultz
21:14 25 Mar 21
Great people and prices
Mike Lamoureux
Mike Lamoureux
18:12 25 Mar 21
Would never go to anywhere else to buy an rv
Tom H
Tom H
23:46 24 Mar 21
Great place. Staff is friendly, accomodating and knowledgeable.
Alyson Fowler
Alyson Fowler
23:31 23 Mar 21
Cristine Davis in the title department was AMAZING!!! If I could leave 10 stars I would have. She went above and beyond and helped us with a very complex, multi state, title issue. Stating that the issue was complex is an understatement. Cristine was pleasant, helpful, and is a problem solver. We are beyond grateful. Thank You Cristine!!!
Sean Connor
Sean Connor
22:53 22 Mar 21
Jake from RV One is fantastic!! My wife and I didn't know exactly what we were looking for and Jake helped us figure out our needs vs wants. He and his team we're patient with our decision making and gave us the information we needed to make the decisions which we're best for our family. I highly recommend using Jake Hartwell at RV One in Buffalo!!
Derek Patterson
Derek Patterson
16:41 22 Mar 21
Overall I’ve had a positive experience with my sales person Jay. Management team have been very responsive as I understand certain things are out of their control when it comes to timeframes on service items. We are very happy with our class C purchase and I feel like the team and Jay especially have great integrity and are very knowledgeable. I’d certainly continue to work with RV One in the future on any future purchases or trade-ins.
louis garcia
louis garcia
21:52 21 Mar 21
Great customer service Robbie behind the counter is outstanding
dennis b
dennis b
17:55 21 Mar 21
Just want to post on how friendly and professional Jacob is at Buffalo rv!!!!! He treated us like family and listened to our needs and wants in a camper!!! We just did our walk through on camper and all staff are a great reflection of jacobs attitude , up to the management..........highly recommend them, and if you go there ask for Jacob !!!!!!!!!
ARMAND Lacroix
ARMAND Lacroix
14:08 21 Mar 21
Bought a Lance from RV 1 and was very impressed by the whole experience. Our salesman was Shawn Rockwood and he took great care of us!! Part's department was extremely helpful as well. When we picked up our unit we met a service technician named peanuts and he walked through all are questions with patients. Thank you RV1 team for our RV experience. ARMAND AND CELESTE LACROIX
Randy Reigel
Randy Reigel
20:25 20 Mar 21
Very friendly staff.Got propane tanks filled at HALF the price of camping world.
Jeffrey Caruso
Jeffrey Caruso
02:11 19 Mar 21
Very nice staff Staff is wonderful.
Andrea Wites
Andrea Wites
17:13 18 Mar 21
We want to share our experience with RV ONE in Ft Myers, FL. The salesperson Harold, the managers Sean and Zak, everyone was professional, honest and reliable in every way. We bought a used travel trailer. It was priced right and when we got it everything that needed attention was done to make it as perfect as possible, just as promised. The delivery was exceptional. We highly recommend doing business with RV One Ft Myers! Thank you all... for a great experience.read more
Eddy Bridges
Eddy Bridges
03:06 18 Mar 21
Ron Gollaher, wonderful saleman to work with. Mat, Mark, Kerry, Chuck, great team at RV One. You can't go wrong with them.
Michael Robert Mancuso
Michael Robert Mancuso
02:48 18 Mar 21
You have a great day
Ronald Getlach
Ronald Getlach
00:10 17 Mar 21
Good variety of RVs. Found one we liked and bought it.
Bryan Postol
Bryan Postol
20:23 16 Mar 21
Great service and a great place to drop off campers
Mindy Naylor
Mindy Naylor
16:34 16 Mar 21
We needed warranty work done. We didn’t buy from RV ONE but needed the work done so we made the appointment. They gave up good service. There was a glitch in the repair and they fixed it right away. Daryn the mechanic was very good. He found the issue quick, fixed it and was very pleasant. I would recommend them. All the staff is very professional.
MC Workshops
MC Workshops
10:16 12 Mar 21
My wife had a health emergency while we were vacationing in Florida. I needed to find an RV to transport her home 1200 miles away. RV One had the unit I wanted on their lot. Class B Mercedes diesel 24l Jayco. Ron helped me through the entire process. From test drive to pick up in less than 3 days. Ron sent me texts all through the process updating me. He even sent a picture of the RV being filled with fuel the day of pickup. The whole team was... amazing and did everything they could to help us. It was great to have this support so far away from our family.read more
1stHawk Feathers54
1stHawk Feathers54
16:09 09 Mar 21
Great place ! I worked with Stan in Sales and the Finance team was great 👍. Dave gave me the demonstration and we went over everything. I recommend RV ONE .0 I must add, now that I have actually moved into my 2019 Coleman Apex Ultralight. Go over every nook and cranny with Service before driving off. There was so many things I needed to ask about. Also the clean up crew did nothing I ask during the Demonstration. Very dissatisfied that... I had to spend time cleaning before I could set up home. Inspect every screw. Many were missing. But I will deal. Upgraded from the tent I was living in. Times are bad for many Americans. Even us elderly. Check behind the Service department here, they tend to dismiss you. Even when THEY lock your keys in your camper then question you !! Jeez people. I spent money to pay your salary, remember ? Stan in Sales is still an Angel though and Finance Department was good.read more
Yolanda Pitre
Yolanda Pitre
18:38 08 Mar 21
Excelente trato
Dale Guiducci
Dale Guiducci
00:32 07 Mar 21
We've been to quite a few RV dealers and have not been impressed. RVOne treated us extremely well. Ask for Adam Clingan. He knows his product and treats you with respect. He didn't try to sell us something that we didn't want because that's what had in inventory.
Brad Johnson
Brad Johnson
03:34 05 Mar 21
Great selection and fantastic service.
Jamie Masse
Jamie Masse
10:01 04 Mar 21
The service team was incredible. We worked with Jennifer to set up a flat tow installation on our Suburban. She was great! The follow up was seamless and communication flawless. We like easy and Albany RV makes it easy. From sales to service we have had great experiences. Thank you to the entire team for making our first RV purchase so smooth!
David Stevens
David Stevens
19:47 02 Mar 21
I just Purchased my third RV a Rockwood Signature 8329SB trailer from RV One Buffalo. Jacob M sold this unit to me as well as my first RV which was a Jayco 22A Class C. I purchased both RV’s from Buffalo RV because of pricing and Jacob’s focus on the customer experience.Both experiences in dealing with him was nothing like the typical sales person. He asked questions to make sure I was making the correct purchase and answered all my questions... completely as well. He does not pressure you during the sale and educated me to things I needed to know without making me feel stupid. Knowing I was so new to the RV world he guided me to resources to get answers and issues I needed addressed during and after my purchases. Jacob checked in with me after the sale to make sure that my experience was up to my expectations. The experience at RV One Buffalo was exceptional due to Jacobs insight, knowledge and customer focus. When you’re looking to purchase an RV and want it to be the best experience, look up Jacob M at Buffalo RV.Update: Scheduled to pickup my Rockwood Signature on 2/27/2021. Joey did an excellent job on the detailing the interior and demonstration of the RV. Thanks to Billy for washing and cleaning the comparts, Ron for getting the hitch together as well as the camera system with Mitch. As well as Kev and Ryan researching my camera power issue. You are a great team. The service dept is excellent and if I could write a second review separate I would. GREAT JOB!!read more
Brad Cairns
Brad Cairns
14:39 02 Mar 21
In our recent purchase our sales person Jason Benade was very attentive to our needs in a new camper. Jason did a great job from start to finish making sure that everything went according to plans. He even came in on his day off to make sure our demo was done to our satisfaction. Gloria and I would recommend Jason to anyone who is interested in buying a camper.
Jimmy Small
Jimmy Small
02:21 02 Mar 21
Good prices big variety
Rick Green
Rick Green
13:43 01 Mar 21
The people at RV One Des Moines are great to work with. We purchased a camper from another RV One dealership and had it delivered to Des Moines. When we came to pick up the camper, we found that some of our paperwork was missing. Brandon and Jake in Des Moines were great in getting the paperwork straighted out.Meesha and her guys Adam and Trent in service were great. Meesha was flexible to allow us to demo the camper one day then come in and... pick it up on relatively short notice to pick it up. Adam and Trent did our walk thru and made sure all of our questions were answered and that we were shown how everything on the camper worked.Don't get me wrong, not everything went smoothly, but it is how the people here handled it is what makes them great to work with.read more
francisco pedrera
francisco pedrera
20:35 28 Feb 21
Good price, great customer service. Ron made our first time RV purchase an unique experience.
Nathan Berry
Nathan Berry
14:32 28 Feb 21
Wonderful staff. Great deals.
Joseph Cincotta
Joseph Cincotta
14:17 28 Feb 21
RV One and specifically Ron and Patrick were great to work with. Ron is professional, knowledgable, helpful and very responsive to us both as a buyer and most recently as a seller of our RV. Patrick also was great to work with when we sold our unit on consignment. He was professional and helpful throughout the process.
Nick Boulanger
Nick Boulanger
00:10 28 Feb 21
Josh is the man, He gave us exemplary service and attention. No haggle pricing and made the deal fast an efficient. We got us the exact camper my family wanted with the best price anywhere. Even brought it in from Buffalo.Deal with confidence, Grade A operationNick
Bobby Schrimsher
Bobby Schrimsher
15:30 27 Feb 21
Josh j was great to work with he really knew his stuff He found the perfect deal for us and our family... very professional and knowledgeable definitely recommend him if you are looking into getting a travel trailer
Ken Mulvey
Ken Mulvey
21:16 26 Feb 21
Talked to someone in parts. They were very friendly and helpful. If I lived in the area I would definitely go back.
Jay Hofffman
Jay Hofffman
14:24 26 Feb 21
We just purchased a Jayco Eagle from you guys and we just wanted to share what a great experience we had a RV One in Albany. From the moment we walked in the door we felt comfortable and not pressured. All of our questions were answered and the staff took their time to make sure we understood all about the camper; features and options. Our sales person - Ted was great, very friendly and did not push us. Breanna made the finance paperwork process... a breeze! She was organized and explained everything to us in a clear manner that made the process quick and easy.Everyone we encountered at RV one in Albany was pleasant and seemed genuinely happy to be there. I am sure you already know this, but you have a great team working for you. Thanks again for helping us find exactly what we were looking for a price you cant beat!read more
Bob Johnson
Bob Johnson
00:37 26 Feb 21
Very friendly staff, had what I needed.
Jasmine Flanagan
Jasmine Flanagan
20:16 24 Feb 21
“Would recommend asking for Joey, he’s very kind and helpful”
Dennis Choquette
Dennis Choquette
17:51 24 Feb 21
Speaking with Joshua J about the purchase of a 5th wheel and am very impressed with the energy and willingness to answer questions that Joshua exudes. Haven't signed on the bottom line yet but that's no fault of Josh's.
Marcos Rivera
Marcos Rivera
22:33 23 Feb 21
I went to this dealer, they treated me super well a first class staff . I was satisfied with all the service. I recommend it and the prices too. Thank you Esteban, Isaac y Maria
John Lurtz
John Lurtz
18:50 23 Feb 21
Worked with Joshua J on our latest RV purchase and he was great. Very responsive with a great depth of knowledge!!
Kevin Todd
Kevin Todd
20:17 21 Feb 21
Shawn was amazing
Richard Berger
Richard Berger
19:44 21 Feb 21
Great staff, pleasant and knowledgeable.
Brian Mauch
Brian Mauch
16:56 21 Feb 21
Went in yesterday just to look and wound up putting money down on a Rockwood ESP pop up camper. Our salesman Joshua Johnson was very helpful and got us a great deal. Can't wait for it to be delivered.
Norbert Zinteck
Norbert Zinteck
18:39 20 Feb 21
Stephanie Louis was our sales rep at RV One Tampa. This was our first RV acquisition after a life time of live aboard boating and Stephanie guided us through the purchase process in a professional and well-experienced manner. Stephanie was in direct contract with us after first seeing a multitude of choices after the Tampa RV show, made many appropriate recommendations, and finally we settled in on our first Class C Jayco 27U. Stephanie... guided us through the purchase process, kept us abreast of the manufacturing process, contacted us upon arrival at RV One and then walked us through the acceptance inspection and finally a few days later, through delivery. Stephanie was extremely professional and we never felt pressured with anything concerning our purchase. In fact, after delivery Stephanie helped coordinate a minor repair discovered after we accepted the unit and brought it home. A true professional and very pleasant person with a multiple of knowledge in the RV field, we are extremely happy Stephanie was there to guide us through this acquisition.read more
David Spence
David Spence
16:26 20 Feb 21
Loving our rv. Thank you Adam and rv one
Bridget Janese
Bridget Janese
16:25 20 Feb 21
Maria from RV One Buffalo is wonderful to work with. She was very responsive throughout the purchasing process. She was thorough and accommodating, while we considered different options for our family. Maria made sure to respond quickly to any questions and requests for additional information, photos, etc. All of the staff were friendly and professional. They were even wonderful when we brought our rambunctious young children in to see the... camper. Despite all the snow and winter weather Maria made sure meet our needs. The dealership is very clean and ensures a pleasant experience. We are so excited with our purchase of a used Dutchman. The staff always answered any questions thoroughly as we are first time buyers. I would highly recommend a visit to RV One Buffalo.read more
Betty Arnold
Betty Arnold
11:24 19 Feb 21
Very helpful and courteous!
Constance L
Constance L
17:13 18 Feb 21
Exceptional customer service! We couldn’t be any happier!
james whritenor
james whritenor
16:02 18 Feb 21
We just purchased an RV from Buffalo RV One and had a very good experience. The staff was friendly and knowledgeable, there was no pressure or overly "sales oriented" experiences. They know their business and helped us all the way through. We had to wait a while for our RV to come from the factory due to the virus related work slowdowns but our sales person kept us in the loop all the way to arrival. Each question I had was promptly... answered and they shared good advice when needed. Abbie, our sales person, was super to work with. She kept us up to date on our order throughout the wait and answered all our newbie questions even when she wasn't in the office. I'd highly recommend working with her if your in the market.Our orientation with Joe was very thorough. Even though Joe hadn't seen a class b camper van like we purchased, he had studied the manual and knew how to show us all the features and things we needed to know. I had watched an orientation on line prior to our personal session and knew Joe covered all the proper touch points. He as very patient with our questions. I was really pleasantly surprised several times with the attention to detail and customer service I received. I'd buy an RV from them again and recommend them to you all!read more
Bill Mack
Bill Mack
18:36 17 Feb 21
I just bought a brand new Jayco Jay Flight from Albany RV.I actually met one of the brothers , Mark Strollo because I went to his office to tell him how pleased I was with my salesperson. he was a real nice guy.My salespersons name was Joshua Johnson and he was the best! When your dealing with big showrooms for cars or campers that level of service sometimes gets lost along the way but not with Joshua. He actually called me one week after I... picked up camper to make sure everything was ok. What a pleasure it was doing business with Joshua. Highly recommendedread more
Liz Fleck
Liz Fleck
03:10 17 Feb 21
The gentleman at the store was very helpful and provided a lot of knowledge of the supplies we needed.
Kehoe Construction
Kehoe Construction
22:32 16 Feb 21
Josh J was quick in his response, professional and we got a great deal on the exact unit we were looking for!
Eugene Haggerty
Eugene Haggerty
19:11 16 Feb 21
From the Tampa show to going to the dealership our purchase was very smooth. The people were knowledgeable and professional. I have told a number of people who are going to be coming to look at RVs.We will be sure to stop by for items from the store as well as service
Ronald Wade
Ronald Wade
16:05 16 Feb 21
Purchased a Class A diesel from Albany and the team at Albany treated us well. John was excellent on the financial side and Nick followed up from the service side and made sure we returned home safely. We live six hours away and our salesperson, Josh, made sure that the transition was smooth. Josh called us and provided the latest status as the RV was being prepared for pick-up. If you are in need of a RV, head to Albany and ask for... Josh.......he will get the ball rolling!read more
Ryan James
Ryan James
15:12 16 Feb 21
Excellent place to shop all your RV needs. Currently in the market and stopped in here. Worked with a salesman named Joey. He was very knowledgeable and helpful. Highly recommended!
Deb Deforest
Deb Deforest
14:53 16 Feb 21
My husband and I are in the process of purchasing a brand new Jayco 5th wheel through Maria. She has been awesome! We wanted a couple items changed out and she offered very helpful advice. She is keeping us updated on our new rig's production progress - can't wait for it to get here. Thank you Maria and RV One Buffalo!
John Mclean
John Mclean
02:37 16 Feb 21
One of the best experiences I've had buying anything. Walked in knowing what I wanted. Walked out in less then 2 hours. Stop in and ask for Christina Hoch she helped make the process so easy. She listened to what we were looking for in a camper, and gave us a few models to look at. The only thing I had to do was wait for the Camper to be delivered to Upstate, NY.
Raymond Santiago
Raymond Santiago
20:53 15 Feb 21
Albany Rv is the way to to. From start to finish. They are timely and will answer all your questions to make sure you are 100% satisfied. My sales rep Josh j was A1. He was out in the snow taking videos and photos for me. Writing me back at 9 at night. Well done Albany RV an josh. You have earned my business.
Laisha Brunson
Laisha Brunson
17:14 15 Feb 21
Joey is such a great salesman, I have not found the perfect unit yet but he is very patient with me and keeps giving me more to look at. I will definitely buy from Joey and recommend others as well.
Kara Abramo
Kara Abramo
16:02 15 Feb 21
Maria at Orchard Park’s, Buffalo RV One location was hands-down the best sales consultant we’ve ever worked with. We’ve been looking for our perfect RV for a long time. Thanks, in large part, to Maria’s gentle, patient nature and respect for our space to look, discuss and ask questions, she made our buying experience so enjoyable. She is knowledgeable, has timely communication and works efficiently without ever being “pushy”. Maria’s ability to... make us feel like family is what drew us in to make our final purchase at Buffalo RV One. Even our kids loved her!!!read more
Dr. Randy Hansbrough
Dr. Randy Hansbrough
15:40 15 Feb 21
I have had a great experience with Joshua Johnson at Albany RV. He was patient with us in the process, helping us select the best option at the best price! - Thanks Josh!
Todd Kelly
Todd Kelly
20:46 14 Feb 21
Definitely a great experience at Albany Rv One , from the salesman Joshua Johnson to the financing manager. Very helpful in finding just the right camper for us in our price range . Josh the salesman was very friendly and not pushy he took his time to explain everything and show us different campers . Highly recommend Albany Rv One and Josh for all your camping needs .
Karen Trammell
Karen Trammell
02:33 14 Feb 21
We were delighted we found RV One of Myrtle Beach! We knew what we were looking for, had made several phone calls/emailed inquiries to several dealerships and RV One Myrtle Beach responded within 5 minutes of receiving our inquiry. The salesperson, Chuck Adams, began what was a pleasant experience in purchasing our new RV. If anyone is looking for new RV at a great price with excellent customer service your search is over. PS, we live 9+... hours from this dealership; it was worth the drive.read more
Annette Montanez
Annette Montanez
01:29 14 Feb 21
Orlando RV, wonderful place to purchase your RV. This is our 4th from there. What exceptional service from Jennifer C., Geraldo and Eddie. Frank in service giving us his undivided attention underthe rain. Exceptional. CThey were extremely dedicated and professional. Went on and beyond to accommodate our requests, working extra hard. We went new 2021 Jayco Redhawk MV. Beautiful unit, although downsized from our Class A Holiday Rambler, its... just my Husband and I and we plan now to venture west in a few years at retirement. GOD willing looking forward to it. Go visit Jennifer, she is the BEST.read more
Jeremy Savaria Sr
Jeremy Savaria Sr
21:30 13 Feb 21
We were looking for a few weeks and Josh J was helpful the whole way. He called us one day and said he found the one for us well he did! Thanks Joshua J. Ask for this man when looking!
lane361
lane361
17:28 13 Feb 21
Rich was an excellent man to deal with one of the best in my opinion would highly recommend this place and rich!!!!!!!
B Wright
B Wright
16:25 13 Feb 21
Great experience, Ted was wonderful to work with, very knowledgeable! Found the camper we were looking for!! Easy financing through RV One, Brenna was wonderful, answered all our questions and was such a pleasure! Thank you Albany RV One! Definitely recommend you to everyone!
Carolyn Hutchins
Carolyn Hutchins
20:02 12 Feb 21
We highly recommend Chase Burch - we found him to be very honest, fair and responsive - working with him was a pleasure.
Keith Kelly
Keith Kelly
05:55 12 Feb 21
We had a great experience working with Josh Johnson at Albany RV. He took care of us from start to finish through the buying process, and even after we had purchased. We highly recommend purchasing an RV from Josh and the Albany RV team.
Jose Whittaker
Jose Whittaker
17:13 11 Feb 21
I was impressed with the quality of the RVs they have everything you need for camping even the smallest. Mouna explained and answered every question, she is very professional and has knowledge of her job. Thank you for trying to help me!
Lorraine Neuhaus
Lorraine Neuhaus
00:02 11 Feb 21
Great Customer Service especially Joseph Franklin who stood outside with me for a very long time on a very cold 9 degree day while I thoroughly went through this vehicle - I can't wait to pick up my new rv.
Dee Wujek
Dee Wujek
19:37 10 Feb 21
Looking to buy a new one
Ben Bernard
Ben Bernard
17:16 10 Feb 21
Was treated great by Josh Johnson and his financial people and made the purchase easy and now enjoying the motorhome in florida for the winter..
Drew Urbanek
Drew Urbanek
16:30 09 Feb 21
bought a brand new dutch star and great survice and loving it!
David DeCoster
David DeCoster
18:03 08 Feb 21
We looked for almost a year for the right toy hauler. I actually started going to Albany RV every month or to check their used trailers. One day Jonathon was in the lot. We told him what we were looking for. The next weekend we had decided that if we didn't find one that fit our needs we were just going to plan B. Sop after another Sat of running all over NY looking we get a call from Jonathon. Said he just took on in on trade and thought it... would fit our needs. The next day we had the trailer we wanted at the price we wanted to pay. Week later had an excellent orientation. The next week we were on the road and had a trouble free cross country trip. Would do business here again and would ask for Jonathon.read more
Alaina B
Alaina B
05:36 07 Feb 21
I had a great experience here! Cade answered all of my questions and was very helpful throughtout our entire experience. I am thankful that Cade was able to help us find the right camper for us. I would definitely recommend this place!
Jaimi Giancola
Jaimi Giancola
01:56 07 Feb 21
Cade did an amazing job in helping my family though out the entire process! Great customer service and we love our RV! Highly recommended!
Josh Phillips
Josh Phillips
01:18 07 Feb 21
Cade was professional and knowledgeable. He was very helpful through the whole process. Highly recommended working with him.
Paul Sayaovang
Paul Sayaovang
19:51 06 Feb 21
My wife just reviewed and said I didn’t need to, but I had to because I’m really impressed with Cade who helped us. Definitely got some insight on what would work best for my budget and family. Would definitely recommend!
Linda Sayaovang
Linda Sayaovang
19:45 06 Feb 21
I think the guy who helped me was Cade. He was super helpful and knowledgeable. I had a great experience and would be a returning customer.
Dee Dee Phillips
Dee Dee Phillips
18:39 06 Feb 21
Cade was very helpful during our entire camper purchase!!
Joseph Neeson
Joseph Neeson
18:00 06 Feb 21
We recently traded in our pop up trailer & purchased a new Rockwood Mini Lite through Maria at Buffalo RV. She was extremely helpful & knowledgeable throughout the whole process. From our initial meeting, through the new trailer orientation, the dealership & Maria were great to work with. I highly recommend!!
Viki Savu
Viki Savu
17:20 06 Feb 21
I typically don’t write any reviews, but I had to since I had such an amazing experience with Cade. Leading up to my purchase on he was always available on the phone, very informative on the camper and always providing great customer service. I would highly recommend Cade if you’re looking to purchase a RV!
Jude Allen
Jude Allen
16:17 06 Feb 21
I had a good experience at Albany RV. The salesman was very helpful when it came to going through the travel trailer with me. They came to a fair agreement for the price, and there finance department found me a bankthat had competitive rate. The service department did a good walk through on the day of delivery. I am very happy with my new rockwood mini lite 2511s.
Zach Cousins
Zach Cousins
16:10 06 Feb 21
Cade did a excellent job selling me a RV. Amazing work, so kind and respectful with helping me out.
Timothy Milledge
Timothy Milledge
15:48 06 Feb 21
Lane Risetter was absolutely amazing to work with! He informed me he was new to the company but was still able to answer all my questions! Strongly suggest working with him!
Barb McBreen
Barb McBreen
15:41 06 Feb 21
Awesome experience at RV One. Cade was wonderful to work with and we really appreciated his input and expertise. He answered all our questions and helped us with our decision to buy a fifth wheel that I think we will really enjoy.
Jim
Jim
15:16 06 Feb 21
Brandon Honeyman and Michael Farland are great! Highly recommend working with them!
Jim McHugh
Jim McHugh
15:00 06 Feb 21
We loved working with Joey 😀! He diligently looked for an RV that was perfect for us and within our budget. If you are shopping at RV One, ask for Joey!
Jeffry Harmon
Jeffry Harmon
18:55 05 Feb 21
Friendly and knowledgeable staff. Great prices. Very nice atmosphere. I highly recommend this place.
Alex Spitler
Alex Spitler
00:43 05 Feb 21
I bought a Jayco Redhawk 29xk at the Tampa RV show and all I have to say is these people are outstanding!! Antony was a honest and someone who worked with us, then there is peter, this guy was great to deal with and had a great time with him, and last but not least are sales man was great to deal with(his name is slipping my mind right now). From the beginning to the end, every one I meet with was very personable and great to deal with. On a... series note, If you are looking to buy a RV I highly recommend RVONE of Tampa!Great team and great RV's to pick from.read more
Tom Kyne
Tom Kyne
21:43 04 Feb 21
Terri was the ideal salesperson for our first RV purchase. She was professional, experienced and very thorough in explaining how everything works. It was obvious why she has been doing her job successfully for many years. Living 3 hours away, we went to Orlando to visit a Museum exhibit and bought an RV instead! Terri's good!
Bethy Zeck
Bethy Zeck
00:29 04 Feb 21
We had a very pleasant experience buying our 2021 Rockwood Mini Lite 2511s. It was the exact one we had been looking for and they made the purchase easy and all we came in contact with were very professional! It was a painless process and we couldn’t be happier! Thank you RV One Orlando for a great experience!
Dennis Mason
Dennis Mason
20:50 02 Feb 21
Service was great
Nicole Loew
Nicole Loew
20:19 01 Feb 21
I wanted to share a quick message about the amazing experience that we had with Mark Johnson. Mark was fighting an uphill battle when we walked in the door. We have previously had very bad experiences with the service department when bought a brand new camper that had endless issues. Needless to say RV One was not a place we enjoyed having to visit. Mark has changed this. He worked so hard to find us a new camper and advocated for us unlike any... salesperson ever has. Although we ended up going another route, he has changed our perspective of RV One. I will never forget how hard we worked for us and would recommend him to everyone.read more
Maudelene McCleary
Maudelene McCleary
01:06 01 Feb 21
Service man was helpful and very knowledgeable. Just looking at units and the salesman was pushy. Keep saying he wanted to buy our unit and would give us a great price on a new unit.
Gerald “Grizz” Green
Gerald “Grizz” Green
00:26 31 Jan 21
I love the RV trailer I bought here. Great price. I was first upset it took so long, but then the Technician took me through everything they checked and upgraded. These guys do a great job.
Patti Imlach
Patti Imlach
23:57 30 Jan 21
Alpine Haus was wonderful personal and made you feel valued
Floyd Bryant
Floyd Bryant
22:32 30 Jan 21
We have been Jayco fans for many years owned a Jayco 2002 Granite Ridge for many years and would always check out the new one at all the RVone trade shows through the years. It seems we would always end up talking to Mark Strollo (the owner). He was always so friendly and made us feel like one of the family. Remembering us and the unit we owned. So when the time came to upgrade RVone was definitely the place to go.In November 2019 we purchased... a new 2020 Jayco Greyhawk 27U motorhome. Monica our sales person was excellent. Very knowledgeable of the product. Had a few issue with unit contacted service and within a short period of time they were able to get it in and corrected issues. We loved the unit except for one issue the sofa was very uncomfortable and wished that we had purchased one with theater seating. Reviewed available unit on their website and they had a new 2021 27U with theater seating. Plan was to check it out and see if we could upgrade our 2020 unit with the theater seating. Theater seating in the 2021 unit was amazingly comfortable. Spoke to Mark the owners, who remembered us from the previous year and explained our situations. He said let me work up the number for a swap of our 2020 for the 2021. In the mean time he said speak to Victoria in parts and see if a replacement theater seating was available for our 2020 unit. After going back and forth a few times with Mark and Andrea (our sales Person) we were able to swap units for almost the cost of replacing the sofa in our 2020 unit.Bob was our demo when we picked up our unit. He was amazing. We identified a few issue and he got them corrected immediately before we left with our new unit.We were able to get a brand new unit with the new Ford 7.3 liter engine which is amazing, another year of warranty and amazing theater seating for very little money. RVone is great and highly recommend them. Experience was definitely 5 stars.Cannot wait for camping season 2021Floyd And Cathieread more
Arthur Pettus
Arthur Pettus
12:24 26 Jan 21
Great dealership for RV's. We have purchased RV'sthere twice because they make the process so easy.Mohammed gave us a excellent demo of our newest Motorhome . Our sales man Bryan was very knowledgeable and couldn't have made us more comfortable.
Bob Masse
Bob Masse
19:17 25 Jan 21
Quality organization. Took care of my wife and I in a truly professional fashion. They also accommodated our two young children. Clean facility and nicely organized. Josh Trahan has been very patient with all of our questions and needs.We traveled all the way from Rhode Island to do business with them. Well worth the ride and time. Great knowledge of the products. We are very pleased we went with Albany RV for our new Newmar coach.
Alex Danon
Alex Danon
20:46 24 Jan 21
Great service from the sales staff. Owner is on site and involved in a good way.
roger cunningham
roger cunningham
20:12 22 Jan 21
My experience with RV One Tampa was exceptional. Rylie Seda is a fantastic sales associate to deal with and Randy Hawkins was also easy to deal with in the Finance Department. I'll be back if I desire to purchase another Travel Trailer or RV in the future. And I'll definitely refer anyone I know who is in the market to make a purchase. Thanks Again!
Laura Quintero
Laura Quintero
14:53 22 Jan 21
Excellent staff and especially our sales person Aubrey. She answered all our questions and concerns Great experience😍Thanks
Eric Link
Eric Link
21:25 21 Jan 21
I had an absolutely amazing experience. I traded my old unit from South Carolina on a slightly newer unit from Des Moines. They allowed me to take my unit to their Myrtle Beach facility and then I flew to Iowa. Their communication was top notch.Ethan Wagner was an absolute pleasure to work with. Their facility was clean and well stocked. RJ, Dennis and let's not forget Jill took excellent care of me. You would think I spent $300,000.00 but... trust me I did not, not even close.I am obviously very happy with my purchase and would recommend them to anybody in the market for a good deal and great service.Thank you to the entire staff.read more
Terri Caradonna
Terri Caradonna
20:22 21 Jan 21
Great experience.
Patricia Wojnovich
Patricia Wojnovich
19:23 21 Jan 21
I felt comfortable from the moment I walked in the door. Ryan T was great to work with. He was very patient with me as I have never purchased an RV before. I can't wait to hit the road with my brand new Holiday Rambler 33 Invicta.
Alaina Kupec
Alaina Kupec
02:18 19 Jan 21
Jeremy there is amazing. One of the best sales people I have ever worked with anywhere for any purchase. His professionalism, knowledge, courtesy, genuineness and follow up are impeccable. Add in that he was able to deliver on an amazing camper and we could not be happier. The whole team there, including Anthony in finance, are first class.
Bonnie Harper
Bonnie Harper
17:07 18 Jan 21
The salesperson, Gabby, from Orlando RV One, was such a pleasure to work with! She was super responsive to all of my questions I had on the RV I was interested in. We did not end up purchasing an RV from RV one, but I feel that RV One of Orlando is an RV company you can feel comfortable doing business with. 😃
Edwin Miranda
Edwin Miranda
23:39 17 Jan 21
First time RV buyers.Great experience and good people.I think we got a great deal, but only time will tell.
Laurence Flowers cflowers
Laurence Flowers cflowers
19:20 17 Jan 21
Good service
John Lalli
John Lalli
18:24 14 Jan 21
NEW AND IMPROVED RVONEI bought a travel trailer from rvone a year ago. I was not treated fairly then. However, RJ in finance told me to keep in touch, that he would help me out. A year later, they sold me A Georgetown Motor Home for nearly 30,000 less then other RV companies were asking for the same model. I had financial issues. RJ took me by the hand and showed me what I needed to do. After purchasing the unit, I went to talk with Phil... in the service department. As a disable vet, I would have a hard time in the daily operations of the motorhome. Phil helped me select things that would make using the motor home easier and more enjoyable. He cut labor costs in the installment charges for me. Like any complicated used machine, things that needed fixed were not noticed till I got it home. Less then 72 hours later, these things were fixed. They took the time to explain how to operate the motor home from front to rear.I do not believe in patting someone on thier back for doing things they get paid for. RJ, Phil and the service department went above this. I recommend my fellow vets to come and talk to these guys.Johnread more
Tanya Rivers
Tanya Rivers
20:22 13 Jan 21
This is our second time buying an RV from RV One Tampa. Riley (Sales Person) and Peter (Finance) are phenomenal. They are very responsive answering every question and taking their time to make sure you get everything you need. They make you feel like family. Highly recommend!
Miriam Correa
Miriam Correa
04:23 12 Jan 21
Currently we own a Rockwood & are looking to upgrade to a newer Rockwood Ultra Light by the end of 2021. Faith helped us look at a model that we were interested in. She was very nice & answered all of our questions & printed out the specs of the trailer that we were looking at & including cost. She was not pushy at all. The dealership is one that we look forward to do business with.
Becky Barnes
Becky Barnes
22:35 11 Jan 21
This was our second purchase and we were fortunate to have Jason Benade as our salesman! He made the process a pleasure and went out of his way to help get us in the RV we wanted. Jason kept up with us through the entire process, making sure we were completely satisfied with our RV. The family atmosphere at RV One makes for a very stress-free experience and we will continue to be loyal customers.
tony palmer
tony palmer
19:58 11 Jan 21
I purchased a 2019 zinger 25.6 BH form them in aug 2018, I’ve called for the past two weeks and left Numerous voicemails due to the fact that my stereo does not work in my unit. I’ve received one phone call back and was told I’d be receiving a phone call Monday morning here I am still waiting sales department picks up the phone within two seconds service department let it ring for a voicemail. Sure do love selling the units but don’t want to do... a damn thing about repairing them.read more
Star Bradbury
Star Bradbury
18:34 08 Jan 21
My husband and I purchased a Forrest River Geo-Pro from RV One. First, it has exceeded our expectations. We absolutely love it! Perfect in every way for us. Greg, our salesperson was extremely helpful & well informed. The service and parts staff have also been great. We recommend them highly.
Lisa Sarver
Lisa Sarver
20:56 06 Jan 21
We are nationally certified RV inspectors hired by a customer to perform an independent inspection on an RV they are purchasing. Everyone at RV One in Sarasota was polite and the unit was basically ready for us to start on time. Thanks and we look forward to working with you again soon!
Jason Raper
Jason Raper
23:04 05 Jan 21
Nice dealership. Stopped in just to look and it was a pleasant experience. No pressure. Got to look around without anyone trying to sell. Lots of mid to full size trailers and rvs. Was able to get some info for a trailer I was interested in that was on sale.
clint richardson
clint richardson
17:42 05 Jan 21
The staff is organized
Lynn Hupp
Lynn Hupp
00:15 05 Jan 21
Just purchased my first RV and soon-to-be permanent home! Everyone I interacted with was great. Gabby was my salesperson and she was wonderful! Eddy, Jason, Mohammed and Terrell were also very helpful. I definitely recommend RV One to anyone interested in purchasing an RV
Thomas DeRouen
Thomas DeRouen
03:16 04 Jan 21
Seems to have exactltly what you want
lorraine green
lorraine green
00:39 03 Jan 21
Absolutely a great place and people as well
KEVIN CLABAUGH
KEVIN CLABAUGH
23:59 02 Jan 21
Awesome Staff and Awesome Employees and I Highly Recommend RV One Superstore
Maria Duclerc
Maria Duclerc
23:16 02 Jan 21
If you are looking to do a great purchase with all of your family’s needs taken into consideration; ask for Michelle Alvarado. She is the very best! She worked very hard to find the perfect RV for us. She is super professional and will work for you. The manager- Gerardo found us great numbers and discounts for our purchase and Charlotte got a super low interest rate that would fit our budget.Thank you all so very much!
Brian Coffey
Brian Coffey
16:18 02 Jan 21
Great Customer Service will definitely be back. They went above and beyond what they had to.
Michele Trieschman
Michele Trieschman
22:57 31 Dec 20
While visiting Englewood Fl. We stopped by 5 different dealerships looking for a Super C. We stopped into Rv One and started talking to Ron, one of the best salesman’s I’ve ever had the pleasure of dealing with. We went to the Tampa location to take a look at one they had in stock. Just for it to be sold as we pulled in the parking lot. Ron personally went 3.5 hours one way to Orlando to drive another model back to Venice for us. He went above... an beyond to get us setup in a new Jayco Seneca in time for our travel back to Maryland.Couldn’t be happier with Rv One sales and service. Thanks again!read more
DJ Mathys
DJ Mathys
14:36 31 Dec 20
We had an emergency on Christmas Eve traveling from Ohio to south Florida. In Gainesville a wheel bearing exploded. Lost the hub, wheel and tire and brake assembly of into a woods never to be seen again. Hobbled to a Home Depot parking lot and camped til the day after Christmas. Called rv one when they opened and explained what happened. The gal in the parts department seemed to think she had all the parts I needed. Ran up there and she took me... back to the warehouse to start picking what I needed. I broke down right there because I realized they had everything I needed. New hub with bearings, brake assembly and all the nuts and hardware I needed. They even threw in a wheel that they were going to scrap. Ran back to the camper and went to work while the wife ran to get a tire mounted. Back on the road that night. These folks were life savers and were extremely accommodating. I can’t thank them enough.read more
Tony Santi
Tony Santi
20:11 29 Dec 20
Have good assortment of parts for RV
Rich Grogan
Rich Grogan
02:31 29 Dec 20
They had a good variety of options to look at. The sales team was very helpful and allowed us to browse and see the kind of things we liked. I was upfront that we were still a few months away from a purchase but they were still helpful with the information we needed.
Jason Huh
Jason Huh
00:03 27 Dec 20
RV One made it a quick and thorough process to get into an RV. Ron in sales, Chuck in orientation and Dan in finance are fantastic to work with. I strongly recommend the store and Team. Thank you very much!
Mary Moore
Mary Moore
16:55 26 Dec 20
Amazing dealership and a flawless Service and Parts staff. Would never take my RV anywhere else.
KATHLEEN HOFMANN
KATHLEEN HOFMANN
22:34 25 Dec 20
Great one stop store.
J
J
13:21 25 Dec 20
Impressed! After visiting multiple RV dealers these guys are head and shoulders above the rest. The sales dept is low pressure , super friendly, and know the product. And the service department is honest, quick, and very trust worthy (thanks Chuck!). I'm shocked when they actually look for ways to help when almost all the other dealers act like you were bothering them. Being new to this they try do what's in your best interest verses just... sell you something and quickly move on to the next person. I appreciate the honesty because I didn't feel that at the other dealers frankly. A customer for life.read more
Daniel Peterson
Daniel Peterson
16:47 24 Dec 20
Super friendly and helpful AND the heated hose we needed was in stock!👏🙂
Connie Seapker
Connie Seapker
15:30 22 Dec 20
No pressure, nice people.
Joe McGargill
Joe McGargill
23:33 18 Dec 20
Bought a new camper here and am very satisfied. The demonstration when I picked up my camper was thorough, Mark really did a great job at explaining everything. The service manager Phil was so helpful and also very friendly. I would recommend this place to my friends
John Lounsbury
John Lounsbury
19:14 17 Dec 20
I appreciate Cindy reaching out to me.
Jeanette Immel
Jeanette Immel
19:48 16 Dec 20
GREAT CUSTOMER SERVICE! Staff was very knowledgeable. Everyone there made this an easy and safe experience to make a first time RV purchase in these crazy times..highly recommend!
Phil Mccaskey
Phil Mccaskey
20:22 15 Dec 20
So far so great! Our second time pricing and comparing models for real consideration, and Ivonna was a true professional - extremely knowledgeable, helpful, friendly, and encouraging without being in the least bit high pressure. If we can come to good numbers, a deal will be concluded within the near future!
Joseph E Mcneill
Joseph E Mcneill
20:49 12 Dec 20
Went back to work for rvone!! It's a good company to work for so now they have their airstream tech back so all you airstream owners stop by and see us
VRIII MD FAAP
VRIII MD FAAP
13:30 12 Dec 20
Initially we contacted Scott Lafferti and indicated our interest on the 2021 Airstream Interstate 19 Tommy Bahama. He told us the process to get one since it needed to be ordered. He kept in contact with us to get to know our wants and needs. Well Scott remembered our specific interest as to our luck a unit became available. From that point on Scott made it all possible so it would be a clear smooth process for us to obtain our new RV. We have... stayed in contact by phone, email and in person. Orlando RV one is an awesome dealership for any needs and information.read more
Aaron Averhart
Aaron Averhart
23:55 09 Dec 20
I recently bought my first camper at RV One, a used 2019 Jayco 17ft "Jayflight", and the experience was a positive one. Roxy made the sale an easy process and the staff was very courteous and respectful. Not only was it a great find for the price, but the Coach Net roadside assistance program I was offered and thankfully decided to purchase, was used on my second road trip. And it wasn't even used to help the camper, but to extract my tow... vehicle from the mud! They moved the camper safely out of the way, recovered my vehicle and I was soon on my way. I cannot say enough about how happy I am that I got that coverage and I highly recommend it! I'm very grateful that my first experience purchasing a camper was such a positive one and highly recommend you check them out if you are in the market, new or used!read more
Joel Mills
Joel Mills
16:37 05 Dec 20
Victoria was a great salesperson and listened well to our desires to point us to the correct travel trailer for our family.Bill did a thorough job during delivery discussions and coaching. Him and I identified items to watch out for and minor repairs that were needed before delivery occurred. This will be corrected during first six month check in.Meisha has answered my calls, emails, and questions about our first travel trailer. This keeps... us satisfied and we know we’re not alone in our endeavors.Thanks RV One Des Moines in Altoona.read more
Joan Murphy
Joan Murphy
14:20 05 Dec 20
Originally started as a very bad experience, however due to the personal assistance and knowledge of the salesperson, Emily Walter I am able to give them 5-stars. As with most new RV purchases, there are details to be addressed, with the help of a caring attentive salesperson this was not an issue.
Jae Flame
Jae Flame
22:06 04 Dec 20
Rey & Nick provided 5 star service for my wife & I.Would highly recommend, they answered all our questions with no funny sales tactics, super professional.
Tammy Gould
Tammy Gould
16:19 04 Dec 20
Had the best experience. Mark worked hard to get me into the perfect camper. There was a hick-up at first, but that didn't deter Mark's determination to get me into a camper that I loved. And I found the perfect one! Once I retire and get my over-the-road 5th wheel, RV One will be the place I'm going! Thanks for a great experience!
John Pounders
John Pounders
19:35 03 Dec 20
Awesome folks
jbug jbug
jbug jbug
20:18 01 Dec 20
I recently purchased a used RV and can't say enough good things about the experience. Starting with our salesperson Tyler Baron who never forgot my interest and reached out to me whenever a "trade in" was available. He was very professional and easy to work with. Not at all "pushy" but very honest and knowledgeable. Secondly, Molly was very helpful with regards to getting me a great loan rate. Also very easy to work with. Jennifer in the parts... department has also been great in taking care of a small issue concerning an access door. Finally, Bob the tech who handled my instructional walk through, was a real pro who helped me understand the various components of my RV.Joe & June Urschelread more
John Pounders
John Pounders
12:35 01 Dec 20
Kinda a long wait to get checked in but the folks were super nice 👌
Cindy Fuller
Cindy Fuller
01:43 01 Dec 20
White glove customer service from Ron . My husband and I just had sold our home of 6 years in Atlanta and decided to start traveling the United States. We had quite a few of special requirements needed to purchase our "new home on wheels", in which was delivered. From the first phone call we knew we had a person that care and wanted to ensure our satisfaction . We truly appreciate all the time and assistance we received from Ron. Ron and... RVOne ROCKS in the RV business.read more
Stephen Andrich
Stephen Andrich
23:22 30 Nov 20
RV One and Ron, our sales specialist, were great. No sales pressure whatsoever. Ron listened to what I was looking for, and let me look through the various vehicles myself and then answered any and all questions. We purchased a 2021 Jayco Eagle, a beautiful trailer that is just what we wanted. Ron has been with us every step of the way as has the excellent staff at RV One. This is our 5th RV purchase and RV One is by far and away the best... experience we have ever had. Thanks!read more
Brandy Cook
Brandy Cook
23:12 30 Nov 20
Friendly staff
Charmley Bond
Charmley Bond
22:39 30 Nov 20
We went to RV One for just a look. We owned a Class C and were very happy with it, but thought let’s see what a Class A has to offer. We met Ron there and he was simply terrific. He showed us a Precept and it had everything we we could want plus more. Ron was not pushy, he left us alone to explore the Precept and to discuss if we thought we would make the change. When he came back he didn’t try to sell us, he just asked if we had any... questions. Ron kept in touch with us while we waited for the delivery date. When we picked it up, he was out of town but left us a nice little “thank you” gift. We could not have been happier with Ron and the whole RV One staff.read more
The Hud
The Hud
21:30 30 Nov 20
Landen went out of his way to keep us safe when we picked up our order due to covid. good job!
Gerald simmons
Gerald simmons
19:48 30 Nov 20
good service
Chris Bice
Chris Bice
00:03 30 Nov 20
Awesome place to deal with. About 2 months prior to purchasing from RVOne we bought a 29ft travel trailer from the large national chain at their Savannah location. The experience in dealing with RVOne was 1000% better.We traded in the travel trailer for a much larger 5th wheel.The trailer we bought was not at this location. They had it brought in from Iowa at no additional cost to us. Everyone there is extremely knowledgeable and a pleasure... to deal with. Gave us a great price on the new 5th wheel and the best trade in value for our old camper by far.They did a great jog delivering it as promised and spent probably 2 hours going over everything and making sure we understood it all.Can't say enough good things about RVOne. If you are in the market for a brand they carry please do yourself a favor and check them out before you buy.read more
Scott Durham
Scott Durham
13:53 26 Nov 20
Our Sales Associate, Rick Wetzel was great.He was knowledgeable and responsive to any and all of our questions. He made the purchase of our American Coach Patriot a good experience. Rick truly cares about the Customer being satisfied.
mark anderson
mark anderson
02:43 26 Nov 20
Bought our camper there great people to deal with got showed how to work everything by bill he did a great job
shelley dell
shelley dell
13:57 23 Nov 20
We bought our 1st trailer (a pop-up) from this dealership back in 2013 and had an excellent experience; now, 8 years later, I'm not surprised that we purchased our 2nd RV from the same place! Ronnie Gollaher, as our current sales representative really LISTENED to what we were looking for, and throughout the whole process, she never faltered. She took into account our families' needs, and the activities we like to do when camping. That... was important to us, as we never felt like we were being 'over-sold'. Ronnie was sensitive to the fact that we live 2 hours away, she never once wasted our time - when she found a trailer that she knew would meet our needs she not only sent me the layout, but she took a video of all the nooks and crannies that I needed to see. Thanks Ronnie! I really appreciated all your hard work and consideration!read more
Randall Rich
Randall Rich
23:59 21 Nov 20
I bought a 2020 Entegra Reatta XL last July and the sales (Terri) person was great and knew her coaches. The finance staff and management were courteous and efficient. The service department was great, we had/have (in for service finally) nine items on our punch list to be resolved and with approvals and part supply issues our Reatta is finally in for service. The service manager Ashlynn is great and works very hard helping folks deal with... issues. Speaking of issues, I have learned and was surprised that every RV with few exceptions are in need of repair be it an Awing or electrical, etc., they seem to come from the manufacturers that way and I fully understand they can’t pre-repair their RVs in inventory as it requires warranty which is held by a buyer. The real measure of a great company is how they deal with our issues and RV One is excellent at service. They have great techs that know their products and do a great job. The manufacturer Entegra (they built our RV) is a great company and has been extremely helpful arranging for parts under warranty. So far sales and service has been great and I hope they can continue providing the best. Be patient and they will fix your RV. For those like me that are new to this world of Motorhomes these RVs are complex and things are just going to fail. Unlike Automotive Manufacturers, they can’t always control the quality of systems from so many companies that provide complex products that get integrated into our RVs. Things are going to break before and after delivery it’s just a fact.read more
Susan Duvick
Susan Duvick
14:21 21 Nov 20
Steve , our salesman, did a good job showing us the RVs available at RVOne and worked really hard to get information on each unit. We are very happy with our 2021 Thor Axis 24.1.Phil helped us get extra solar, an inverter and auto levelers installed. He also helped us get the accessories to get us started camping. Bill was so patient during our walk through and answered all our questions. Then answered the same question again when we need to... hear it again! Overall, a wonderful experience.😊read more
Susan Armstrong
Susan Armstrong
20:09 20 Nov 20
Nice people, very knowledgeable and not pushy. Helped me get the exact camper we were looking for. Ivonna was very friendly and stayed in communication with me, also answered all of my 100 questions. Brenna was great with finalizing everything and setting expectations. Brian in the business department were very helpful with getting me all the information. We are very excited, so thank you all very much.
rick miles
rick miles
19:13 17 Nov 20
I went there today to buy propane and had a very pleasant experience. A younger man who had recently started working there several months ago helped me. This was my first visit and it is nice to go to a place where they have the right attitude. He was a very knowledgeable, kind, considerate, helpful person. I live in Orlando where nobody know how to treat people nice at most of the RV dealerships.
Michelle Accardi
Michelle Accardi
20:50 13 Nov 20
Had a great experience buying our class C at RV One. Helpful and knowledge-able low/no pressure team. I highly recommend
Bryan Haun
Bryan Haun
18:15 13 Nov 20
First rate place
Mary Bond
Mary Bond
01:28 11 Nov 20
Of course no RV store can have all the models you want to see. That was my case... I had 2 very specific in mind. So for that I'd give the store 4 stars. But I had such a great sales-gal working with my husband and I that we felt it was worth the trip. She was able to show us some similar models that would give us an idea of the one we thought we would like most.This young lady, Gabriella Battistiol is a joy to work with. First, she knows her... RVs and demonstrates both knowledge and experience. Second, she was able to answer all our questions. Third, She made offers of options, such as placing a downpayment and ordering the item we wanted. Fourth, She checked the orders to see if any were coming to her store, then stated she will also watch for other stores who might get the model we want, and she would let us know. There were other options. She is helpful but not at ALL pushy. No pressure, just professionalism.read more
Ruby Knight
Ruby Knight
22:44 10 Nov 20
Our brand new 2021 Jayco Redhawk is exactly what I have been looking for! And we have been looking for a few years. I looked at it by myself and then called my husband. I started the paperwork and he finished it when he got there. We have used our class C once so far and my son and his family used it once. I recommend joining RV groups on FB for any extra questions you might have about use. Wonderful experience!!
Elisabeth Lenheim
Elisabeth Lenheim
21:48 10 Nov 20
Victoria was super helpful and showed us many types of RVs!
Tiffaney Morelan
Tiffaney Morelan
15:00 10 Nov 20
Great customer service and super helpful staff. The staff goes above and beyond to ensure you have everything you need as well as understanding everything you are getting. They are not pushing and listen to your needs an actually set out to satisfy those needs.
Miriam Lindley
Miriam Lindley
14:29 09 Nov 20
We have dealt with RV ONE in Casselberry on 2 different occasions. We were treated us well and although we ended up buying our camper elsewhere they were always honest and upfront with us. Tony was our salesperson and he always called us back when we had questions. They also did not add all the fees that others tacked on.
Stanley Gage
Stanley Gage
02:14 08 Nov 20
If you need a salesperson ask for Ryan. Youg man trying make his position. Shows you what you want in your priceline and your needs . No one here was pushy or tryed to steer us to something we can't afford or didn't need. They took the time to give us prices with our trade in. I am very very picky with whom I trust to deal with. My opinion is that you can trust them here. If we decided on one of their lines, we would feel comfortable buying here... from Ryan!!!!read more
Amber Sprinkle
Amber Sprinkle
22:43 07 Nov 20
1st time camper owners! Bill was so friendly and helpful with the demo!
Gary Hagler
Gary Hagler
14:49 07 Nov 20
Great customer service and no pressure sales. They made our first time buying an RV easy. We’ll always go here from now on.
Dona Kammerer
Dona Kammerer
14:26 07 Nov 20
What an amazing experience for a first time camper owner. Everyone was very knowledgeable and helpful, I can’t wait till camping season next year. Thank you everyone especially Chase my salesman.
Steven Kass
Steven Kass
17:03 06 Nov 20
I am a big fan of RV One. Just left there an hour agoSimply the best.Mark Strolls one of the owners came in was great seeing him knew I was going to be there so it was greatJake manager of this RV One brought up in the business by Mark and keeps Marks arrived fabulous.Jackie parts service. Rep.. omg fabulous took time to hear me out, took pictures wrote everything up and checked each item as progress was being done.Ray and A Techs really... knew there stuff, great great Techs.Paul Supervisor of the service shop Fantastic made sure every thing was just right and made sure I was taking care of 100 percentAll the workers here dynamite blows your mind how helpful and caring every employee is.I give the RV ONE Company and teem 1 Thousand percent.Thank you Mark and your RV ONE TEAM.read more
Will Stout
Will Stout
13:31 05 Nov 20
Its the only place to buy your RV
Leonor, Pettus
Leonor, Pettus
14:57 01 Nov 20
We so Happy whif our rv that we will get a different one
Donald Norris
Donald Norris
19:27 31 Oct 20
Sales person Cheryl was very nice. She answer all my question and she was not demanding. We look at Alliance 5th wheels
Debra Carpentier
Debra Carpentier
00:26 29 Oct 20
Awesome customer service!
Greg Tymchyn
Greg Tymchyn
14:25 25 Oct 20
Excellent customer service
Fulton Peeler
Fulton Peeler
15:28 24 Oct 20
Service department is filled with great people, I was having a hard time finding a replacement A/C. I called them and they had one and in less than 24hr had it installed and cooling. I have been trying to get one for three months now.
Linda Howard
Linda Howard
23:56 23 Oct 20
Called in the afternoon for electrical problem. Timely call back and were at campground next morning and fixed problem. Nice people! I will call them again!
Ruby Young
Ruby Young
19:52 21 Oct 20
Not pleased with the service department, specifically Ryan. We dropped off our motorhome in early June for work on the slideouts. Some time later, Ryan told us that parts would need to be ordered from Jayco. A month later we called Ryan, who apologized for the "ball being dropped" and the parts were not ordered. Another month later and Ryan was going to check. It is now the end of October 2020 and still no callback from Ryan. We have now taken... the RV to Iron Horse in San Antonio for the required repairs.read more
John Rude
John Rude
04:06 21 Oct 20
The folks in the parts department / storefront were very friendly and helpful!
Daniel Wilde
Daniel Wilde
18:17 19 Oct 20
I don't know that I will definitely buy from them but they are always Professional and courteous. Its worth your time to at least stop in and look around.
Marc Bohn
Marc Bohn
21:16 18 Oct 20
Haven't purchased anything yet, but the people were very friendly and did not try to pressure me into making a decision.
Pamela Jacques
Pamela Jacques
18:59 18 Oct 20
Loved that they did not track us down and let us take our time to view.
Chris S
Chris S
16:02 18 Oct 20
Great lot layout. They have a bunch of different units no tree what your after it seems and I believe they have multiple dealers to pull from if somehow they don't have just what you need. I just went to look around a bit so I haven't gone through they're buying process there but on the looking around part of things it was great.As a bonus they somehow got all four hot chicks that live in sanford to work there but don't tell my wife I said... that.Ok that's definitely getting flaggedread more
Jeanine Lank
Jeanine Lank
00:28 18 Oct 20
Tyler was Great! Highly recommend.
Cheryl Killian
Cheryl Killian
20:31 17 Oct 20
Bought a new Jayco 5th wheel. Very happy with service. Cheryl, our saleslady, was awesome. No one could beat their price. I highly recommend this place.
Ricky Alegria
Ricky Alegria
15:50 15 Oct 20
We recently purchased a camper from Stan and team, and it has been a great experience from start to finish and beyond. We are a couple trips in and love our camper, and Stan/team are still willing to assist us with any questions that we have. Great experience and we highly recommend them.
Cesar Quintero
Cesar Quintero
21:03 14 Oct 20
We visited the Dealer 3 times. We felt welcomed and were never rushed or pushed to make a decision.The buying and financing process was easy. They answered the 200+ questions that we had. We took delivery of our Redhack 31F and we are extremely happy with our decision. Sam, our sales rep, was phenomenal, she even called us the night we drove away, to ask me about my experience driving the new RV home. I have been 30 years in sales and I knew... from the beginning that this dealer cares about your experience.read more
Larry Davis
Larry Davis
15:28 11 Oct 20
We contacted rvone myrtle beach over the phone as we live in Pa. Megan their sales person was friendly and knowledgeable about what they had in stock. She asked lots of questions and found the exact camper we were looking for. No matter what I asked of her she did her best to help me including taking extra pictures of our camper so I could see it better. The finance dept was excellent and they also did as we asked , having everything ready for... us when we made our way to South Carolina . Everyone in the dealership could not have been more helpful. The tech who showed us all the working parts of the camper was great. We cant say enough about the entire experience. Thank you all for your help and smiles. Larry and Sue Davisread more
Justin N. Kohrs
Justin N. Kohrs
16:21 09 Oct 20
WOW!!! In 20+ years of RVing I have never experienced the quality of service I received from the amazing Team at RV One! No problem to big or too small for them to solve.
Steve Stuart
Steve Stuart
18:39 08 Oct 20
Great selection and prices. Very accommodating. All the staff in service are great, but especially Valo who went the extra mile with a last minute repair to get me on the road, and Jason who taught me valuable lessons in hooking up my anti-sway bars......the right way. Thanks guys!
Ray Conway
Ray Conway
18:02 08 Oct 20
I purchased a luxury motorhome from RV One St. Augustine, and continue to be impressed with service after the sale. We had a couple of "we owe" items with the sale which are all but complete, and a few electrical service items which were fixed at no cost to me.Good RV Service is hard to find, but I bet, James, Michael, Robby, and Matt, and the gang will take care of you.Looking for a new coach or RV, ask for Kevin...hes a good guy and goes... the extra mile.read more
gene mannella
gene mannella
15:58 01 Oct 20
My wife and I are new to the RV world and we recently purchased a Tiffin motorhome from RVOne. All I can say is that all the folks at RVOne have been extremely helpful. They have been patient in answering all of our questions, and any minor fixes/ punch list items have been responded to promptly and professionally. Two people in particular, Brenna in finance, and the general manager, Brian have gone out of their way to ensure we are, and... remain. satisfied customers. Can't thank them enough.read more
Patricia Hackley
Patricia Hackley
23:16 30 Sep 20
Omg it was great was greeted by Sarah king we were blessed after visiting a few rv dealers that was not so great. Very good at her job about the travel trailers Knew all the guestion we had for her and we r first time buyers. We will buy off Sarah ty girl we learned so much about buying a travel trailer see u soon girl. From The two retired sisters that are on a adventure to enjoy are life together ty sarah
Mary Anne W
Mary Anne W
21:05 29 Sep 20
It was well worth the 3 day drive to pick up our new Airstream from RV One Orlando! We live a little over an hour away from another well-known Airstream dealer, but got better service, treatment, and pricing from RV One Orlando.Scott Lafferty, our sales rep, was really great to work with. He answered our calls quickly, was knowledgeable about Airstream products, and was always pleasant and patient. When we picked up our new rig, we spent the... first night at the dealership.Early the next morning, Jason, the guy who explained the hitch and other outside details of our Globetrotter, was absolutely incredible. This man really knows his stuff, and is beyond patient when explaining. He took so much time with us, making sure we understood everything we needed to know. He made sure my husband was able to do everything involved. We left feeling comfortable because of what he taught us.Eric in the Parts and Service Department also went above and beyond. He explained so much, made recommendations as to what we'd need to buy for the present and for the future. He was knowledgeable, fun, and pleasant.Whoever hires employees at RV One Orlando deserves kudos, because these people we dealt with were absolutely the best.These three obviously do this multiple times per week, but never made us feel like it was troublesome to answer any of our questions, nor to explain for the umpteenth time how things worked, nor what we would need.It bears repeating: it was well worth a 3 day drive from eastern PA to Orlando, FL to purchase our Airstream. We highly recommend them, especially Scott, Jason from Hawaii, and Eric the military vet.read more
s ferge
s ferge
22:27 28 Sep 20
Great rv dealer and supper service department. They stand by what they say.
Karencita Estrada
Karencita Estrada
20:33 28 Sep 20
This RV store is great! They had the RV I was looking for. The RV had everything I wanted and more. Ron was awesome, he detailed the RV before picking up, transaction went smoothly and the technician took the time to show me how to use all the gadgets that the Motorhome comes with. The office manager was great as well. Thanks to all of you.
Bob Cefalu
Bob Cefalu
16:42 25 Sep 20
David A. In service did my RV Travel trailer Training yesterday and I want to say he was very helpful, informative and did an all around great job. I purchased my last two form Colton RV and they could no shine David's shoes. I hope this is a sign of things to come. Thanks David.
Mac McConnell
Mac McConnell
04:02 25 Sep 20
Good people
Markmcdonald Mcdonald
Markmcdonald Mcdonald
19:04 24 Sep 20
These RV one stores are great. The people are helpful but not pushy. They treat you like a friend, not a sale.
Caryl Lowery
Caryl Lowery
01:38 23 Sep 20
Love this company the owners and the service. Go there for your next RV the family who owns and runs the RV one stores, they take great pride in all their storesand in the service they render. The company is very family oriented and trustworthy I have owned 2 RV's from them and was very pleased
Rhonda Spittle
Rhonda Spittle
22:39 20 Sep 20
We had 2 recalls on our 2019 Jayco, and made an appointment on our return from a vacation in Naples. Shane was the original person whom took our information and worked with our schedule to set up the appointment. He was very friendly and willing to help.Nick was our service person, we didn’t wait long, he came right out and completed both recalls in a timely manner and even took time to verify a change in one of the recalls. He had a great... attitude and was very friendly and helpful. They both did a great job and we appreciate the great service we received. Thank you for making it a great experience.Mr. & Mrs. Spittleread more
Eric Quinones
Eric Quinones
13:12 19 Sep 20
Uber Eats delivered here
Bernie Walsh
Bernie Walsh
14:19 15 Sep 20
Great customer service in the sales department and the finance department. Everything went smooth and we love our camper.
Mike Grooms
Mike Grooms
17:49 12 Sep 20
Nice parts clerk
Steve Fincham
Steve Fincham
01:38 11 Sep 20
Not only did we get a new RV, we made a new friend in Don our sales person. He went out of his way to see to it we were taken care of. He even brought us a couple hotdogs.Today we returned to RV One at Sarasota with our trad-in camper and to receive our new camper. We were meet at the door by Ron our salesperson. Today was Ron's day off but he wanted to make sure everything went smoothly for us. While we were at the dealership everyone was... following the CDC guidelines and we felt very safe. I would not hesitate to recommend Sarasota RV One to my friends and family.read more
Jeff Spalding
Jeff Spalding
20:37 06 Sep 20
Great selection and they never pester you. I haven't bought mine yet but this is where I'm going to get it I already know that much.
Teddy Warner
Teddy Warner
15:01 06 Sep 20
Great place for all your RV needs! Great sales and service department. Need a part ? Give us the parts department a call
frank miranda
frank miranda
18:36 04 Sep 20
First time visiting RV One of Myrtle Beach. My 2018 class C Jayo Redhawk AC wasn't't working at all. Service advisor Cody Mitchell he was very professional and knowledgeable. My Jayco was fixed with the reasonable time to get me back on the road. Ed the technician was also knowledgeable in his field. I definitely recommend this service department .
Jessica Muirhead
Jessica Muirhead
18:05 03 Sep 20
My Husband called RV one to get information about consigning our RV purchased from Palm RV. He spoke with Adam who was a HUGE help. We didn't purchase anything from them but he gave us great information and we certainenly appreciate him taking the time to provide us with his knowledge and tips. Thanks again Jess & Dave
Michael Verreault
Michael Verreault
00:57 31 Aug 20
We bought a new Foretravel at this place. We came from Canada to complete the purchase...long trip and a lot of expectations. Our saleman (Scott) was very respectful, on time and helpful. He followed up on a Sunday (his day off) to make sure everything was good. Good presentation by the tech Ivan, took all time required. Overall very happy with the team and it is our 7th motorhome !
MIVES INTERNATIONAL CORP
MIVES INTERNATIONAL CORP
11:59 26 Aug 20
With the guidance received by Ryan Thuener from the sales department, Mary Kate from the finance Department, Adam Manager and all the excellent team I bought a Georgetown 36B5 and I am very excited. Thanks guys...
Tom ODonnell
Tom ODonnell
19:21 24 Aug 20
From the moment we walked through the doors at RV One, we were greeted by helpful staff members, but our sales associate Nick made it happen - through his patience, his breadth of knowledge, and his non-pushy style. At the end of the day, we were buying our first RV, and the entire process (from sales to financing to service) was a seamless experience. RV One has been doing this for a long time, and their experience shows!
David Stevens
David Stevens
21:45 19 Aug 20
We purchased a Jayco Redhawk 22A motor home. At first I was terrified driving it after my first week driving into a train bridge and tearing off the AC off the roof. Totally embarrassing but found out later many AC units have been sacrificed on that bridge. Jacob our sales guy from RV One has been excellent in the purchase as well as the follow through on things needed after the sale. We are newbies to RV Motorhomes and this has been a education... and a half. I am loving it. See Jacob if you go into the Buffalo RV Store he will help you whatever your needs are with your RV.read more
Jennifer Duncan
Jennifer Duncan
03:21 19 Aug 20
We had a fantastic experience with this dealership!! Nick Barnes was so helpful and informative and treated us with the upmost respect. From the financing department to our Demo, everything went smoothly and everyone was so professional and knowledgeable. As first time travel trailer buyers we had a lot to learn. Everyone walked us through the process with such patience and ease. Thank you RV One Sarasota!! We will recommend you to all of our... friends and family!read more
Donnie Ray
Donnie Ray
01:00 18 Aug 20
Extremely helpful very knowledgeable and had everything I needed
Dan Windstrup
Dan Windstrup
20:08 17 Aug 20
Great knowledgeable sales staff. Prices are better than their competition!
derek edwards
derek edwards
11:30 13 Aug 20
We want to thank Nick our sales specialist for his knowledge and attention to detail. We were first time Rv owners, thanks to Nick he tailored our wants and needs into the perfect 2021 Jayco Alante 29S. The next stop was getting it financed. Huge shot out to Dan Welte for getting us in and out. He provided us with all the options to fully protect our big investment. We bought the Warrenty, road hazard and interior/paint protection GREAT VALUE!!!... This leaves us with our last stop delivery. Shane was awesome, super knowledgeable and made the whole experience complete. Thank you for the great team work!read more
Leigh Murtha
Leigh Murtha
14:51 07 Aug 20
The service department is awesome. Jeremy, Tom, and Ryan are very personable and helpful. All of our shakedown issues were resolved quickly and with great care and attention to detail.
David Rose
David Rose
03:06 07 Aug 20
Samantha, Brenda, and Patrick went above and beyond to get me all set up with my new to me RV!! They made buying the RV sight unseen from Hawaii a breeze. And when there was a little hiccup outside of their control Patrick and the team stepped up and helped get me on the road for my cross country trip. Not to mention they had the best deal I could find anywhere in the USA. Thanks so much! 5 stars!!!
Rick Rose
Rick Rose
21:19 06 Aug 20
I was in a rush to buy, they had the model i needed and we put down the deposit on saturday and closed on Monday even with us being out of state. Nice people and great service, beware there may be corny jokes! Also we have good credit so a loan app wasnt an issue, your milage may vary.
Howard Matson
Howard Matson
20:22 06 Aug 20
Tom and joe teamed up to help me find the perfect RV for us and get it financed really worked hard for me and my wife to help us enjoy our retirement
Don Allie
Don Allie
15:16 04 Aug 20
After being contacted by the manager (Shawn) and talking to him in person the situation was corrected immediately, they did the right thing. They are amazing people and stand by their product. Thank you Shawn !!
Susan Floyd
Susan Floyd
21:35 03 Aug 20
Nice trailers
Ron Geris
Ron Geris
20:46 01 Aug 20
After visiting several other RV sales centers, this was the most friendly, convenient and customer service oriented dealership in the area. The took the time to assess our needs and help find the camper that fit the needs of everyone in our family. Your missing out if you don't make this your first and last camper shipping spot. Save the time, save the hassle. RV one is THE BEST
Walter Mitchell
Walter Mitchell
17:21 01 Aug 20
Love this place
Justine Morabito
Justine Morabito
22:18 30 Jul 20
Great dealer awesome customer service.. Love love love this place.
Jon Shattuck
Jon Shattuck
01:07 30 Jul 20
My wife and stopped by RV One expecting little. This was our first stop in the Ft Myers location and after several days of looking for our next (fifth) RV we had just about given up. When we first walked in the door we saw upbeat people behind the desk and others eager to be helpful. Anna was assigned to show us the ropes. She was great, well informed, positive and helpful. She was not pushy. We were comfortable but Anna had nothing that... appealed. We discussed our needs and hopes. She said, let me discuss your situation with my Manager. He listened and said I think I’ve got it. He did. We purchased our fifth RV. This was a highly positive experience. All staff members who worked with us were above responsive. We can’t say enough positive about this business and it’s management. We trust them and give them the highest marks. They are positive without being pushy. They listen to your needs as contrasted to trying to find a place for you in their box.read more
Barrett Garriss
Barrett Garriss
15:18 26 Jul 20
GREAT sales team, GREAT customer service, GREAT finance team, and GREAT product. Thank you!
Tapex
Tapex
10:04 24 Jul 20
Highly recommend this store for anyone needing replacement parts or shopping for their next or new rv. Their fine friendly sales staff went above and beyond their services to making sure I had the right part for my installation needs.
Lisa Turner
Lisa Turner
03:39 23 Jul 20
This was our first purchase and we were so confused and shopping not only for price, but for what we wanted as far as the Floorplan... When we arrived at RV one in Frt Myers we were greeted with a upbeat sales staff. It was a positive experience from the very beginning. They not only had what we were looking for, but they had the best price around. We are now happy campers😁 And very satisfied. Roxy is the best.....
Colleen Oakley
Colleen Oakley
17:43 14 Jul 20
Excellent customer service
Randall McRae
Randall McRae
19:04 06 Jul 20
My wife and I decided to start traveling about a year ago. At that point we debated on what type of RV we wanted. If you've ever done this, it is a daunting task. Through research we decided to visit RVONE in Myrtle Beach. What a pleasurable experience it was. Our sales person was Megan Snead. Megan listened to our needs, both from a traveling and financial standpoint . She was outstanding. The entire staff to include Finance and Service... went out of their was to make us feel at home. I would definitely recommend this dealer to anyone. By the way, we traveled over 150 miles to do business with them.read more
Jason Whitehead
Jason Whitehead
18:26 30 Jun 20
This isn’t something I do often, but feel this is needed. In today’s world most businesses have forgotten about the Customer Experience and what it means to truly provide outstanding service. We also live in a world where it is easier to cast hate and blame on someone, or some organization because we didn’t get immediate attention.I would strongly recommend doing Business with Buffalo RV. From start to finish, and even after. First Jason Jones... was top notch and listened to all of our needs, recommending multiple RVs that would fit our needs, also providing great insight into aftermarket products to improve our towing and camping experience. I also received amazing care from, General Manager, Mike Watkins. We had a slight issue with our unit, and Mike was there to help. Even during some busy weekends, Mike made sure to take care of us. He truly understands what it means to provide amazing Customer Service, turning what could have been a horrible experience into a customer for life. I would strongly recommend Buffalo RV for your next Camper purchase and service needs. Thank you Jason and Mikeread more
Nanci Raber
Nanci Raber
17:41 30 Jun 20
My husband and I just purchased a class A from RV one and so glad we did!! We have been to many other camper places and bought many campers from other places but was never treated as good as we were at RV one! Ron is the nicest salesman we have ever had! He took the time to answer questions we had and never once felt pressure to buy. Loved talking with you it was like talking with family! Dan the finance guy knows what he’s doing! Thank you for... everything! Brenda thank you for going above and beyond with help and answering my question! You can tell David the demo guy loved his job and took it serious. It was nice to know what we were doing when he was done! Shane in service it was brief working with you and I’m sure if I need anything you will be just as kind! We felt like we had new family members when we left! Thank you all so much and keep up the wonderful family feel of your place!!!read more
Tony Goodman
Tony Goodman
23:57 27 Jun 20
We bought our first hybrid camper (2020 Rockwood Roo 235s) from RV One in Alachua Fl. We pretty much knew what we wanted but wanted to check out some floor plans for ourselves. Our salesmen, Phil, was no pressure and let us look around without being by our side every minute but he did answer any questions we had. The buying experience was very straight forward and I appreciate their honesty. They also installed a slide awning that did not... come with it. Their team did an awesome job making sure that everything on the camper is working (which is a blessing since we live 2 hours away) and did a thorough job of showing us everything.I highly recommend them if you are in the market for a Travel Trailer or RV!read more
Diana Cuy Castellanos
Diana Cuy Castellanos
18:30 25 Jun 20
Awesome parts customer service. Thank you Cody and Toby for your help.
sunil kapoor
sunil kapoor
21:10 24 Jun 20
Brian,Brenna,Ivanna and others made the rv buying without any stress. Brian and Brenna still helping after the purchase with some learning about the Dos and don’ts of operations.We are average in digital world so have much to learn. Hope to get more support or any resources where we can get the support if any issues.I would recommend to my rv buying friends this dealership. Wish u guys much success.
Darrell Baker
Darrell Baker
18:22 24 Jun 20
This is My second purchase from Rv one. A year and a half ago I purchased a 19’GeoPro travel trailer from their Tampa location and everything from their introducing themself to driving it away was excellent. 18 months later when deciding to upgrade to a FW, I immediately went to another couple of Rv ones locations to start my search. A couple weeks into it I heard that Rv one was opening a Fort Myers location just a few miles from where I live... and the day they opened I went and met Shawn ( Branch Manager ) . He was very professional,knowledgeable and personable from that second on. It was a real pleasure, once again to deal with Rv one. Shawn and the owners of Rv one were more than fare. I feel that you will not get treated better anywhere else. Your shopping experience will not be pressured and you will feel very welcome there. All units are kept open and unlocked , unlike almost any other dealership, throughout the day of operation and you can feel free to take your time to get a good feel of what or what not you may be looking for to meet you camping desires. Happy camping.read more
linda botens
linda botens
22:57 21 Jun 20
Great experience!! Spent lots of time answering our questions!
MaryBeth Hedstrom
MaryBeth Hedstrom
21:12 16 Jun 20
Friendly, knowledgeable staff!
r d
r d
21:16 14 Jun 20
The Jayco 34G is the third RV we have bought at RVONE, Sarasota. Nick is a terrific sales person since there is never any pressure. He will spend as much time as you want and if you buy, great, if you don't it's no big deal. Do you have a dog? Bring it along. All the staff is pet friendly and accommodating. From the reception you get when you walk in to Dan in financing and Shane in the service department you get the impression that they are... there just for you. Rich Doscherread more
C J S
C J S
00:10 09 Jun 20
So far so good. Nice dealership, well staffed. They did everything they said they would and the unit was delivered tight everything's as anticipated.
Alin Popovici
Alin Popovici
00:53 01 Jun 20
What an awesome bunch of people! Amanda, Dan, Shane, David - especially David! This was my first RV purchase, coming from a bad experience with Dixie RV. What a difference! RV One matched the price, allowed me to run all my tests, David (service tech) helped me in a proactive manner while running some pretty extensive tests. What an awesome guy! Amanda (sales) what a nice and pleasant interaction! Shane, the Service Manager, super approachable,... very proactive, caring to make the entire experience a great one! When I usually read glowing reviews, I take them with a grain of salt... well, ask for these folks by name, you won’t be disappointed!read more
Mark Wagner
Mark Wagner
21:24 30 May 20
Service was great selection was awesome great deals and the friendliest sells people would definitely recommend going there!!
Kerry Ballentine
Kerry Ballentine
21:06 30 May 20
The place seems clean and well organized. Friendly Sales and service staff. Shane, the service manager was awesome!
Mark T
Mark T
04:58 27 May 20
Purchased a toy hauler from RV One and did my demo today, I couldn't be more excited. I Received outstanding service from everyone there and actually enjoyed the experience. Ron was my sales rep and he did an outstanding job communicating through the whole process including sending me extra photos and information when I asked. Dave was the tech that completed my demo and spent over an hour walking me through each system making sure I understand... how to use them and answered all my questions. He also gave me plenty of advice on how best to winterize it and tips for maintaining the systems. Other folks like Brenda managing the office and Shane in services as well as Dave in finance, were very helpful and did an excellent job keeping in contact and answering my questions at each step of the process. It was a lengthy process like any major purchase but everyone at RV One was very professional, friendly, knowledgeable and helpful each step of the way. I couldn't be more satisfied with my purchase and pleased with their service. Wish I could give you all 6 stars.read more
Jim Brungo
Jim Brungo
14:24 23 May 20
Ron and Shane at RV One took care of this first time buyer. Not just in the sales department but also Service. They always answered my call even after purchase. Very Happy with our Jayco RV and can't wait to hit the road!
Teresa Davis
Teresa Davis
22:19 22 May 20
If I could give these guys a 10 Star, they've earned it! We had a very specific price range, and a very specific set of needs , for our family..2 kids, 2 adults, and lots of excitement and miles to go! Something that's always been a dream to do..own a camping trailer! No more rentals! Yay! We were past delightfully amazed at how quickly they were able to not only exceed our needs, but met our budget exactly as we needed. I'd highly recommend... going in and talking with these guys (and gals!) , checking out their inventory, but more importantly, just tell them what you're looking for, and the range it needs to be..how you're planning to use your camper, and let the experts really exercise their expertise and 7 dealership muscle 🙂 We were floored! We've discovered an honest dealership with knowledgeable, helpful , friendly and fun staff.. Kinda like our Chevrolet dealer up the street..we've found a place we'll be using as our go to from here on in..Its a bonafide good neighbor dealership..and they're dedicated to matching you up with what you're looking for. Thanks for helping us make this a reality! High fives and thank you from The Davis family! :-)Happy campers..Jeff, Teresa, Christina and Michael!(plus 2 pets..who'll be camping with us! 🙂<3read more
John MabeeML
John MabeeML
18:32 22 May 20
Had a great experience, Brian and Cheryl in sales were great!! Brenna in Finance was a pleasure. Brian in service was knowledge and answered all our questions. This whole process was fun and enjoyable, thank you everyone who made this purchase a good one. We will be back!
Eric Tanner
Eric Tanner
05:03 06 May 20
Great place, honest workers.
Abundant Life
Abundant Life
21:22 04 May 20
This dealership is the best. I had a great buying experience from start to finish. I could not be happier with the cost of my camper. The manager jumped in and really helped made the deal work for me. The Finance manager got me a great monthly payment. I didn't realize how inexpensive the payments would be or I would have bought one sooner.
Haley Joyce
Haley Joyce
20:39 02 May 20
Just wanted to do a shout-out to Mo in the service department. We were traveling to visit family in GA and our coach battery died when we were at the gas station. We stopped by late on Saturday afternoon right before closing and there wasn't a technician available or diagnostics available, but Mo took a look at our battery anyway. He told us what he thougt the 2 most likely problems were and what the fixes were - both of which we could do since... the service department wouldn't be open again until Monday. This is in stark contrast to the Camping World, where we bought the RV, which just said sorry, make an appointment on Monday. Great customer service at RV One even though we weren't paying customers! You guys rock!!! Would buy here instead of Camping World next time.read more
Jim Fiorino
Jim Fiorino
20:39 30 Apr 20
So glad we contacted Mike Mueller at the RV One Superstore in St. Augustine. We were skeptical at first because it was a long distance deal. We're in Upstate NY and our Son said to give Mike a call. A great experience from the negotiation to the delivery! Mike was right on top of things, coordinating the sale, demo and delivery from Florida to NY. He was also very responsive to any questions or concerns. I would highly recommend you go and see... Mike for any RV purchase!!read more
Mollie Fout
Mollie Fout
20:26 20 Apr 20
We had a great experience buying our first travel trailer from RV One in Myrtle Beach. Everyone was super friendly and made us feel comfortable with the whole process.
RICHARD BERGER
RICHARD BERGER
19:43 18 Apr 20
We have been planning for over a year to buy a retirement class C. After much investigation we settled on a Jayco 29XK. Ron was our sales person and was absolutely the most accommodating person ever, from start to finish he did everything in his power to make our purchase seamless. The entire Staff stood tall and we highly recommend RV 1 Superstore Sarasota to anyone looking for quality product, attention to detail and service after sale.
David Castro
David Castro
20:49 17 Apr 20
I would like to take a minute to commend Jared and the team at RV One St Augustine. Jared is a true gentleman and worked tirelessly to help me find an motorhome. I must have called him over a dozen times and had him send me pictures from the lot. His sales manager James and Matt from finance were also amazing people. They have a customer for life from me.
K Gimp
K Gimp
16:03 13 Apr 20
My wife and I went to the Tampa RV show in January looking for a camper and met David Scata of RV One of Sarasota. We told him what we were looking for and he showed us a 2020 Crossroads Sunset Trail. He was very knowledgeable about the camper and very jovial and friendly. ( He even offered me cookies, which was a big plus for me). He made buying the camper a very enjoyable experience. He worked with us to bring the price to a point that was... agreeable and we purchased it. Even working with the finance guy and filling out the paperwork was easy. We took delivery a week or so later at their facility in Sarasota, Fl.Upon inspection, although it was the same model, there were some option differences that were not in the one we looked at, which can occur when they have several in stock and only bring one to a show like this. The refrigerator was not the 12 volt stainless steel one we saw but the standard gas/electric model, and the DVD player/radio was a standard radio and the pet station was not included. When we pointed this out, Dave immediately worked to make us happy. After some discussion, we agreed to a monetary compensation if we took delivery and we accepted the offer. It did, however, take over 2 months and several phone calls for us to receive our check.While these types of hiccups occur in business, how it is handled is the most important part. Throughout my dealings with RV One of Sarasota the people have been great. Starting with Dave and his friendly but business like demeanor I felt like I was buying from a friend not a salesman. When I took delivery of the camper the Service Manager, in a professional and informative manner, took the time to show me the ins and outs of the camper and how to hook it up.Since I was licensing it out of state Brenda, the office manager, provided me with a complete package that I needed to license it in my state and later called to make sure the process was going well.While I did say the refund took awhile Brenda worked with me, kept me informed, and made sure that it finally got to me.While some would think my purchase was somewhat troublesome, I have been in business long enough to know that problems occur and how the people handle them is sometimes more important than a trouble free experience. The people at RV One excelled in this area.Overall my wife and I were very happy with the service that we received and the people that worked with us to make our purchase a pleasant one.read more
Michael Morrison
Michael Morrison
14:11 09 Apr 20
I purchased an RV a week before RV One took over the business from Palm RV. They were the best! My salesman was Greg and the sales manager was Jeremy. I told Greg what I was looking for and my price range and immediately took out and showed my 3 RV's and all 3 were winners! We picked out the one we wanted and within an hour the deal was done. Jeremy came over and introduced himself and helped with the sale. They even delivered and setup the... camper at my campground free of charge.I hope RV One keep up their good work.read more
LuAnne Mabe
LuAnne Mabe
13:14 08 Apr 20
I was very pleased with RV One and the time they took covering all the amenities of our new Jayco camper. They made the process of trading very easy and their customer service is great.
Greg Novak
Greg Novak
13:47 02 Apr 20
I had a very pleasant, professional and satisfying experience dealing with Shane and RV One in Sarasota. I am grateful that Shane was the service representative that so professionally handled my RV issues. The work as promised was done timely and cost efficiently. Thank you Shane for helping to make the purchase and service of my RV a better experience.
David H. Bain
David H. Bain
14:39 01 Apr 20
What a terrific introduction to the RV world we got at RV1 Superstores Sarasota. Everyone was so friendly, especially Amanda P., our rep, who patiently answered every question, was generous with her time, and made everything a huge pleasure--even our exciting (!) first drive ever of a 24' motor coach, in crazy "Ben Hur" like Sarasota Tamiami traffic. Thanks so much, Amanda! You're a peach.
Laurie Greenwood
Laurie Greenwood
03:40 31 Mar 20
I had a wonderful experience with the purchase of my camper, Jason was super knowledgeable, and just gave me the info i needed to make up my mind,and i did not feel like he pressured me to buy something i did not want,it was cold and snowing, and he showed me multiple campers,witch was pretty uncomfortable for us both,but he did not seem to mind, the financing was super easy, and they did most of the work, we only had a few papers to sign and we... were on our way.read more
Paul West
Paul West
21:10 27 Mar 20
I have had RV's for 20 years. Travel Trailers, 5th Wheel Toy Hauler, and now Class A motorhome . Never have i had repair work finished the SAME DAY that i brought the RV in until now ! Had some electrical issues that had to be taken care of before using My RV.Harry the Technician not only repaired it in a timely fashion but explained in detail what happened and how to prevent it from happening again.BIG 5 star to Harry and the rest of the team... at RV One in Gainesville.read more
Kevin Deighan
Kevin Deighan
19:52 17 Mar 20
Great experience looking at new rigs. Very helpful and knowledgeable staff.
Richard Abel
Richard Abel
01:36 17 Mar 20
Nice people, good selection of campers of all prices ranges.
Karl Zufall
Karl Zufall
21:05 12 Mar 20
Great staff and work they do.have had tons of campers.and they have done 90%of my work i have had to do.
Phill Kenyon
Phill Kenyon
15:56 07 Mar 20
Low pressure sales, honest deal making, clear process, and attention to detail. It's not about who you know or who you are, just that you want an RV and a comfortable experience. Respectful of time and situation.
Aicia Acevedo
Aicia Acevedo
01:56 07 Mar 20
RV One Superstore is amazing! We got turned down by another dealer, came here and were almost instantly approved! Ron and the rest of the guys worked with us to find something we actually liked. They are not like most dealers, pressuring you into buying something you’re not sure about, they care about their customers and really know how to do business right! I highly recommend them for Camper and/or RV purchases.
Jeffrey Conkling
Jeffrey Conkling
21:19 02 Mar 20
Jordan was very knowledgeable and personable
ja bo
ja bo
15:03 01 Mar 20
I purchased a Keystone toy hauler from Rv One in Sarasota (2nd trailer from them, last one up in Tampa) David Scata, my salesman was awesome, very enthusiastic and knowledgeable about his product, a down to earth guy. They are not a pushy dealership, in which I like, plus I received a wonderful price from them for my trade in and new trailer. The complete staff are very friendly. Also, Service Department; Carey (Really knows his RVs in & out, 10... stars) Shane, David (AKA: Frodo 😉 are a pleasure to deal with (had vents and fifth wheel hitch installed, Carey made some great suggestions in which I am super happy with) Will be back for my next trailer, Thank You for the great experience all around!read more
Ken Sutcliffe
Ken Sutcliffe
21:48 28 Feb 20
Amazing service and great staff - we are away from our home base and had an issue with our trailer. They took us in on shirt notice and sorted out our issue and had us on our way. We were so grateful.
Chad Paris
Chad Paris
19:25 23 Feb 20
Great experience. Didn’t buy anything, but the sales guy was helpful and not too pushy. He was new, but still relatively knowledgeable and honest (Phil). I will definitely give them a shot when it’s time to make our buying decision.Great selection too. A lot of Airstreams to choose from - new and used. Had a lot of other backup options as well. Big inventory to choose from.Definitely going back.
Pam Cru
Pam Cru
17:25 23 Feb 20
Bought a used trailer here and WE LOVE IT!! Thank you Cheryl, Brenna and Brian! Great customer service, nicest people & very professional. Could not have asked for a better buying experience.
Robert Harrington
Robert Harrington
22:20 22 Feb 20
Good selection of motorhomes. Very nice staff, friendly. Wendall was a big help. Will be back.
Debra Morden
Debra Morden
23:55 21 Feb 20
Roxy and Jason are two really great people to work with. Very honest and understanding.If you are looking for a RV see Roxy.She takes her time and listens to your needs. She is not one of those pushy sales people.I highly recommend Palm Rv
Kathy Bavosi
Kathy Bavosi
23:01 20 Feb 20
Just got our motorhome back from having some warranty work done.First: we did not purchase it from Palm RV.Second: the problem was one that was "supposedly" fixed where we did buy it. (A very well known, gigantic dealership where they brag about 300 repair bays. And, they had it for 3 weeks.)Palm had it for 5 days. Fixed.Bruce in the service department was incredibly accommodating and understanding and knowledgeable.We were also fortunate... enough to talk to Kevin. The man who worked on it. We received more information, from Kevin and Bruce in the time they took with us, then we did when we purchased it!!These guys are absolutely the best!!Thank you very much Palm RV!!My advice to anyone who's thinking of purchasing an RV: check out the service department. Then go to Palm RV. They know what they're doing!read more
Mary Cox
Mary Cox
18:49 18 Feb 20
Cool store
John Wells
John Wells
17:15 18 Feb 20
Excellent service honest dealer. Jason and Roxy are the best. Totally recommend Palm rv
Andrew Krayna
Andrew Krayna
15:58 17 Feb 20
Great service, our salesman jason found us exactly what we needed at a great price . The overall buying experience was great, quick and easy .
MF Venture
MF Venture
20:46 11 Feb 20
Great customer service . Wish we had the money for one right now. They have a great selection.
Alexander Dillard
Alexander Dillard
02:11 11 Feb 20
BEST OF THE BEST! TOP NOTCH SERVICE! EXCELLENT PRICING! THE BEST SELECTION! FRIENDLY & PERSONABLE! If your looking for a new or used Motorhome, Fifth wheel, Travel Trailor, or anything RV, Go straight to RV One of Gainesville. Trust me I wasted my day at other lazy and general dealers, and within minutes my sales person and his Manager Eric Hodes found me my perfect RV and got me within budget, saving me almost $10,000 compared to the other... dealers. Michelle in Finance was awesome. She fought to get me the best interest rate (helping me save even more) and made the process fast, easy, and fun. Trust me, if you don’t buy from RV one you paid too much. I don’t normally write reviews, but I was so impressed by RV One, especially Eric Hodes and Michelle, the RV selection, the attention to detail, and the not pushy education friendly atmosphere, I felt I had to share my experience. In my view RV One of Gainesville is the best RV dealer in Florida by far.read more
Jonathon Nichols
Jonathon Nichols
12:06 09 Feb 20
Very helpful people. They told me where to buy parts for my camper directly so I could get cheaper pricing. Great guys to chat with.Edit: this review was for JD sanders. Not this place. I don’t know them yet.
Carole Mead
Carole Mead
10:48 07 Feb 20
Clean and neat. Staff was very helpful.
Dale Waters
Dale Waters
21:26 06 Feb 20
Very low pressure, knowledgeable sales people. Chris was very helpful. If you looking for a new or used RV I would recommend RV One
John Bugyi
John Bugyi
23:32 04 Feb 20
Had issue closing slide on RV so couldn't move it or go anywhere. Called Buffalo RV One and they had a super repair person at the house first thing in the morning. He was very knowledgeable and had it fixed quickly Also gave me a few tips on TV maintenance. I would recommend RV One for quick and friendly service.
John Gibbons
John Gibbons
21:31 02 Feb 20
Josh was very informative and had an non pushy approach
J Ray
J Ray
18:48 02 Feb 20
Nice little parts department, most everything you need for routine maintenance. A nice alternative to Camping World and Campers Inn.
Austin Meteer
Austin Meteer
18:30 01 Feb 20
I had a wonderful experience!! The manager Mike was amazing in helping my family and I in purchasing are first camper. My grandfather bought from them before and I am glad we could give more business. If you need a camper and you want to feel like family buffalo rv is the place to go!
Shelly Ludford
Shelly Ludford
22:40 27 Jan 20
It was after closing on a sat. Parts answered. I was desperate for a regulator so I would have heat. They allowed me to pay over the phone and left it for me to pick up. Excellent customer service. I will definitely use them for all my needs.
Michael S.
Michael S.
14:57 25 Jan 20
Nick Barnes was our Salesman for our Jayco purchase here in Sarasota. We are meticulous and took 8 months to make a final decision, even though the Jayco brand was what we wanted. Throughout that time he was patient with us and did not pressure us, which is VERY important to me! Thank you Nick and thanks to the entire RV One team in Sarasota for making our buying experience so pleasant and fun!
Pam Testi
Pam Testi
03:06 24 Jan 20
Had nothing short of a very good experience at Buffalo RV. Highly recommend them. Everyone we felt with was up front and we didn’t have any surprises. Salesman (Jason) and Serviceman (Dave) were great!
Adam Mclane
Adam Mclane
20:18 20 Jan 20
Family run and very friendly 👍👍
Debra Carandante
Debra Carandante
22:49 18 Jan 20
Very helpful in showing everything
Benny Adams
Benny Adams
17:18 18 Jan 20
Got a nice Jayco. Service has been good so far.
Richard Baldwin
Richard Baldwin
16:35 18 Jan 20
We recently purchased an Entegra Class C from RV One Myrtle Beach. Brian and Wendall were very helpful with the sale. Everyone was friendly and it was a great experience! We feel like we got a great deal.
Jason Kuchta
Jason Kuchta
16:18 18 Jan 20
Great people's, great service & willing to help out however they possibly can on finding the right fit for the Family to travel comfortably.
Ken W
Ken W
19:08 06 Jan 20
Very professional, very knowledgeable, EXTREMELY helpful. They made sure my new RV was properly readied for delivery. Highly recommend.
Richard B
Richard B
01:01 04 Jan 20
The product they sell is very good . I had a few problems but I’ve erased the comments I made as all was made right . Updated info .. I was contacted by a store manager today Nov 21st and had a nice chat with him. He assured me things are changing there due to new ownership. New money is being put into service and technical support and the sincerity and concern of Mike was very real. I do believe in second chances and the... above letter was written out of sheer frustration. I will continue to add info as the process continues. Today I received good news about our trailer ! It is home and fixed and thanks to Mike and Tom . They were extremely courteous and answered any questions I had concerning repairs . All work was done properly as I can tell right now . I understand the problems they had from past ownership of BuffaloRV and I’m happy again to say I'd recommend them highly to anyone !read more
Fred Stift
Fred Stift
02:26 01 Jan 20
Great guys great customer service great place and always friendly
Russ VerCruysse
Russ VerCruysse
17:59 27 Dec 19
Very nice people , helpful with questions and the service is top quality. I recommend Buffalo RV to everyone.
Alisa Jones
Alisa Jones
17:32 24 Dec 19
12/2019 No longer Ocean Grove. New owners. No discount on purchases as before, will be comparing Camping World for routine maintenance, service & purchases going forward. Disappointed with change.
Reb F
Reb F
16:40 08 Nov 19
Kerry in the service department is professional, courteous and save us a lot of frustration by fixing our refrigerator while we waited.
Gary Howe
Gary Howe
19:58 29 Oct 19
Excellent warranty service on our 2019 Jayco Pinnacle 5th wheel. We had purchased this unit from a different dealership, but were treated like family. Repairs were completed while we waited.
Tom Sellner
Tom Sellner
20:36 23 Oct 19
I recently went to Palm RV, Fort Myers to find out about replacing the Window Shade for the Camper Entry Door and Awning fabric for my 2005 Winnebago Aspect. Marna Amato, Parts Assistant has been very knowledgeable, helpful, professional, and caring. Having been an Army Company Commander of 137 soldiers and family members, I would have been very fortunate to have her in my unit. She has my utmost admiration and respect. Marna is definitely... an asset to Palm RV.read more
Carol Coppinger
Carol Coppinger
18:35 23 Oct 19
I was so glad to find this treasure of a store. Finding the caulk I need is often hard but these folks had it all and in many colors!
Lon Busby
Lon Busby
13:21 22 Oct 19
Great family business! Extraordinary knowledge of RVs
Stephanie Lipsey
Stephanie Lipsey
00:15 19 Oct 19
All we can say is thank you to all!! Shawn Rockwood was our sales representative, very informative, kind an professional highly recommend him! Rob gave us our tour when we went to pick up our RV he did an excellent job! Moe in the service department guided us on things we needed, he covered it all!!
Debbie Kramer
Debbie Kramer
12:58 18 Oct 19
Jonas was great. He worked tirelessly to help me understand an RV in Florida while I was in Denver. The general sales manager, Jason, also started working with me. They sent me enough pictures so that I could really get a good sense of what I would see if I flew across the country to possible purchase an RV. Unfortunately, Life got in the way and stopped us from going to Florida... Jonas and Jason took very good care of me and answered all... of my many questions without hesitation. I recommend Palm RV and their dedication to helping their customers! 🙂read more
Sharon Wiggins
Sharon Wiggins
16:02 01 Oct 19
Our excellent experience started when we met Roxy Reed, she was very friendly, helpful and professional. She assisted and helped us all the way through the purchase of our motor coach. Our great experience continued when we met Jason Jones, Clayton Blackwell, Lew Mitchell and Denise Hicks who went way out of her way to assist us.We had the opportunity to meet Tom Wegge half of the ownership ( he says he’s married to the boss😀). What... a nice man and we see why he has such a great staff !Thank you Palm RV !John and Sharon Wigginsread more
Mark Imbert
Mark Imbert
11:43 30 Sep 19
Whether it's sales or service, this place knocks it out of the park. I wouldn't go anywhere else for any RV needs. Thank you Palm RV!
Josh
Josh
01:33 18 Sep 19
I had a wonderful experience purchasing my RV. Greg was my salesperson and he was upfront, honest, and answered all my questions quickly over the course of several weeks of phone calls/texts. Every other person I dealt with through the purchase was knowledgeable, courteous, and went out of their way to ensure they were helpful. No surprise fees either. Highly Recommended!
Daniel Alewine
Daniel Alewine
01:26 12 Sep 19
Great help very knowledgeable.
Laura Rider
Laura Rider
18:37 11 Sep 19
I love Plam RV! I love my Refection 150 Grand Design 5th wheel coach! I love the "J's" in the sales department: Jonas Jeremy and Jason, all the friendly, professional office help and MJ, Clayton and Lou in the service department. Palm RV is a top notch dealership. 100% professional. You get treated like family from the very beginning and it keeps on. I would not go anywhere else to buy, sell, trade or repair my coach. Thank you all again and... again.read more
Vicki Mckoy
Vicki Mckoy
23:09 09 Sep 19
Awesome people
Silexgash
Silexgash
19:36 22 Aug 19
Buen sitio excelente atención y buenos preciosGood site excellent service and good prices
Barry Bluth
Barry Bluth
18:58 03 Aug 19
Highly professional operation, much more knowledgeable about their product line than most dealers. No pressure. Haven't utilized their service center, but great experience in the sales department.
Darryl Brown
Darryl Brown
17:19 17 Jul 19
Great place to shop for your new RV. Go by and see Shawn today he will get you the best deal. Robbie in the service department will also do a great job to take care of you also.
Michele Watson
Michele Watson
21:40 30 Jun 19
A couple months ago my husband and I purchased a 2019 Dutchman ultra light zodiac from Orange grove RV in Saint Augustine Our purchase transaction went down with no effort, we found exactly what we wanted for a competitive price. (And trust me we looked at in a lot of RVs. Traveling from Saint Augustine, Jacksonville, Orlando, Sanford, Daytona, etc. ). Quality and price were two of the major purchase points. We were skeptical that the... smaller family owned store would not be able to compete with the large mass produced RVs stores but we were definitely pleasantly surprised, they beat the large competitors prices and the transaction was effortless. We had an issue with the awning collapsing when we put it out just weeks before we were planning to take our first camping trip and Robbie Dotson made multiple phone calls, had parts shipped overnight, enabling us to have this completely repaired through warrantee in time to get to our reserved spot. After our test trip we have since found a couple more minor issues that need to be tweaked and we will be heading up there again, looking forward to the same type customer service we’ve been provided so far. A+ !! Keep up the great work !! I believe It’s all about customer service, apparently Orange Grove RV’s feels the same way !!😍. Sincerely, Kent & Michele Watson Codlingread more
Marc Davis
Marc Davis
20:18 29 Jun 19
Great place. Staff are knowledgeable and friendly. Enjoyable experience.
Michael Smith
Michael Smith
15:14 26 Jun 19
Great place
paul pace
paul pace
17:30 31 May 19
A very special thanks to Robbie in service to squeeze me in today by replacing my roof air. My grandchildren thank you!!P.S Thanks for saving my marriage 🙂 Alwaysgreat pleasureOnce again, thank you for squeezing me in again last minute and fixing my AC. Special thanks to Robbie, Randy , moe and Lexi.
Edward Murray
Edward Murray
22:06 28 May 19
Knowledge and information is dead on having professionalism and outstanding service,,,,, yiC
Frank Santana
Frank Santana
13:55 15 May 19
Stopped in to check out a few travel trailers and various floor plans. The salesman was extremely courteous and knowledgeable. I believe his name was Shawn. Thanks for all the information.
Deems Meyer
Deems Meyer
00:13 10 May 19
Very helpful, nice people
John Allender
John Allender
22:01 16 Apr 19
The guys in Service and parts are off the chart! ROBBIE DOTSON goes way above and beyond the typical Service Director. On several occasions we have had repair and each time the work was done as quoted and in a timely manner! We recently had a new roof put on and as always were very happy with the results. Keep up the good work and Thank you Sir for taking care of us!!!! John & Pat.
Diane Busby
Diane Busby
20:55 10 Apr 19
This dealership is the BEST! The staff, especially Mo, Joey and Robbie are wonderful! We have never had any issue they couldn’t fix or find an answer to. The sales staff are very friendly and knowledgeable. We went to quite a few other places and found Ocean Grove to be the most upfront and honest! Would recommend them to everyone!
Frank Slater
Frank Slater
17:41 06 Apr 19
I went in to get some parts for my Pop-up camper and the service department was very helpful. Afterwards, Karen took me around to look at a couple of used RVs available when I mentioned maybe it was time to upgrade. She was helpful and not aggressive. We we decide to get a new camper we'll be back!
Dan Baker
Dan Baker
19:38 28 Mar 19
Great RV buying experience. Did everything through online and email, had appointment for walk through on a Saturday morning, drove over from Tampa to pickup and it was everything we wanted.
margaret boer
margaret boer
17:40 25 Mar 19
Very nice shopping, and Bridget is so helpfully, and very nice,thanks
Christine Banke
Christine Banke
20:59 23 Mar 19
Joey and coworker came promptly to our campsite to help us get our Eqaulizer Stabalizer up on our 2018 Leisure Travel Van Unity IB. Very professional, polite and competent people. One of the stablizers had failed and despite our efforts to lubricate it, it did not work. They used a ratchet wrench to temporarily retract it until we can get a better diagnosis on what failed. Many thanks to OGRV Sales & Service and we really enjoyed our stay and... the people at OGRV Resort too! We would highly recommend both. And if we are back in the area we will definitely stay there again.read more